cobro del mes de prueba

[cuejv15v9r88ruj]

Acabo de iniciar mi mes de prueba gratuita y me doy cuenta de $ 99.00

La tarjeta de igual manera es nueva.

No se si solos es una retencion del dinero o en la realidad se hizo el cobro.

me llego un recibo de cero pesos, pero en mi cuenta de banco tengo el cargo por $99

[Guido]

Hey @cuejv15v9r88ruj.

Thanks for getting in touch. We hope it's okay if we reply in English.

If you have a receipt for 0.00 but you have also been charged the full price, it looks like you might have more than one account. Try to find out if you have more than one account following these instructions.

See if you can find an additional account and make sure you are paying for one subscription only.

We hope it works. Let us know if you have further questions.

Have a nice day!