payment problem

[Tharyum]

My spotfy app at cellphone, after 7 days of free trial sends the mensage premium in pause.

I have already tried to sign the premium, the  payment is in my credit card and I  can't use the spotfy or cancel the payment. How do I proced?

I'm sorry for english mistakes, i'm brazilian 🙂

[SergioDavid]

Hey @Tharyum, welcome to the Community!

If your payment didn't go through, try signing up again using an incognito window. Also, make sure your card meets these requirements.

Let us know how it goes.