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premium doesn’t work

premium doesn’t work

Hello, i am trying the 30 days free premium trial and it still doesnt work, everytime im on the app it keeps telling me to get premium to ‘’ skip’’ which i already have lol so what am i suppose to do, i logged in and and out deleeted the app reloaded the app and its still not working.

thanks

Reply
1 Reply

Hey @melissadupuis,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

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