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quiero reactivar mi plan premium que ya pague y cancele sin querer

quiero reactivar mi plan premium que ya pague y cancele sin querer

se me hizo el cobro de este mes del spotify de mi cuenta cuentra premium y entre a ver la pagina para cancelarla el mes siguiente y sin querer la cancele y no pillo como activarla y disfrutar de este mes que ya pague
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Hi there @Deterock,

 

Thank you for contacting the Community. I hope that you don't mind us replying in English.

 

Even if you've cancelled your Premium plan, you should still have Premium for the month that you've payed for.

 

If you're on our free version, can you check if you've been charged?

 

We'll be on the lookout for your reply.

 

Take care 🙂

JeremyModerator
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Live, love, laugh and listen to music 🙂

I already fixed my problem thank you very much

I accidentally canceled my plan that I just paid for, my plan was the duo

 

Hey @kenyauwucd0,

 

Thanks for reaching out.

 

As mentioned by @Jeremy above, even if you've cancelled your plan you should still be able to enjoy the remaining Premium time. 

 

Have you by any chance experienced a failed payment? If yes, and you've cancelled your plan, your account will revert to free immediately since the time covered by your previous payment had expired.

 

To check your plan status and view your payments, head over to your account page overview.

 

We hope this helps.

MihailYModerator
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