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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
76253 Views
31 replies
2 likes
Moderator
121784 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160103 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313807 Views
174 replies
13 likes
I have Student Premium account and nowhere on my profile overview does it say to connect to HULU. I don't know how to link the two and cannot log into HULU with my Spotify info... HELP! PlanStudent Premium My Question or Issue
I have Student Premium account and nowhere on my profile overview does it say to connect to HULU. I don't know how to link the two and cannot log into HULU with my Spotify info... HELP! Plan...
Moderator
99788 Views
30 replies
1 likes
Hello, why can't i link my gcash to avail the student promo
Hello, why can't i link my gcash to avail the student promo
Moderator
252 Views
1 replies
0 likes
PlanFamily PremiumCountryEgyptDevicerealme6 pro / hp laptopOperating Systemandroid 10 / windows 10My Question or IssueI have been using carrier billing to pay for the family subscription but it is not available anymore, does this company hate money?
Plan Family Premium Country Egypt Device realme6 pro / hp laptop Operating System android 10 / windows 10 My Question or Issue I have been using carrier billing to pay for the family subscri...
Casual Listener
5678 Views
8 replies
6 likes
Hello! I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time.PlanPremium FamilyCountryLatviaDeviceiPhone 15 PROOperating SystemiOS My Question or IssueCan I, please, get my money refunded? A...
Hello! I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time. Plan Premium Family Country Latvia Device iPhone 15 PRO Operati...
Visitor
1105 Views
2 replies
0 likes
Ik heb samen met mijn dochter al een drietal maanden een duo-abonnement.Ik zelf ben beheerder. Ik was van de veronderstelling als ik een duo-abonnement neem dat mijn dochter dezelfde voordelen heeft als een premium-account. Maar dit is niet zo. Ze kr...
Ik heb samen met mijn dochter al een drietal maanden een duo-abonnement. Ik zelf ben beheerder. Ik was van de veronderstelling als ik een duo-abonnement neem dat mijn dochter dezelfde voordelen heef...
Moderator
569 Views
1 replies
0 likes
Planwas family, now Free trying to resubscribe to Premium familyCountryUSDeviceiPhone 14, 15, Windows 10 My Question or IssueI was told by support that in order to switch the primary account holder on my family plan that I needed to cancel spotify pr...
Plan was family, now Free trying to resubscribe to Premium family Country US Device iPhone 14, 15, Windows 10 My Question or Issue I was told by support that in order to switch...
283 Views
0 replies
1 likes
Hello,I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for Premium? This might seem like a no-brainer to some, ...
Hello, I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for...
Moderator
3225 Views
3 replies
0 likes
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não consigo usar nem cancelar e vocês ainda estão cobrando ...
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não cons...
Visitor
13797 Views
8 replies
2 likes
I payed for this few days ago but the second person has still commercial advertisements there:-( You know why, can I change it?
I payed for this few days ago but the second person has still commercial advertisements there:-( You know why, can I change it?
Spotify Star
744 Views
1 replies
0 likes
I’ve been locked out of my partners duo account, I don’t know why. Now I can’t do anything to resolve it - what’s are my options?
I’ve been locked out of my partners duo account, I don’t know why. Now I can’t do anything to resolve it - what’s are my options?
Spotify Star
451 Views
1 replies
0 likes
Hi,I was exploring different subscription options. I selected the individual plan and proceeded to the payment screen. There's a description about "Cancelling the subscription" and next to it is a link to "Terms apply". I clicked on the link and it t...
Hi, I was exploring different subscription options. I selected the individual plan and proceeded to the payment screen. There's a description about "Cancelling the subscription" an...
Moderator
854 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
4291 Views
2 replies
1 likes
I have a Premium Duo subscription but had repeatedly ads yesterday while listening to music, not podcasts! I can't find Spotify support contact anywhere so PLEASE HELP ASAP and fix this Spotify Tech Team. PlanPremium DuoCountryCanadaDeviceGoogle Pixe...
I have a Premium Duo subscription but had repeatedly ads yesterday while listening to music, not podcasts! I can't find Spotify support contact anywhere so PLEASE HELP ASAP and fix this Spotify Tech ...
Moderator
558 Views
3 replies
0 likes
Hi.i just got refused as a Premium member because my VISA card ( issued in the Netherlands ) was refused as a valid payment method in France. Rediculous Spotify rule!I don’t use Paypal and do not have a French credit card nor wish to purchase one jus...
Hi. i just got refused as a Premium member because my VISA card ( issued in the Netherlands ) was refused as a valid payment method in France. Rediculous Spotify rule! I don’t use Paypal and do not...
Spotify Star
336 Views
1 replies
0 likes
Hi! I want to have premium duo with my dad, but he is travelling to United Kingdoms for few months during a year, so my question is how it is possible to have duo if we won't be located at the same adress from time to time. If we start in Poland (whe...
Hi! I want to have premium duo with my dad, but he is travelling to United Kingdoms for few months during a year, so my question is how it is possible to have duo if we won't be located at the same a...
Casual Listener
3148 Views
2 replies
0 likes
Plan Premium Country India Device Samsung Galaxy a54 Operating System Android My Question or Issue I saw the "Try premium for 4 months for 0" plan and i decided to get it, it was clearly stated in the app as free for 4 months and I proceeded to use t...
Plan Premium Country India Device Samsung Galaxy a54 Operating System Android My Question or Issue I saw the "Try premium for 4 months for 0" plan and i decided to...
Spotify Star
1636 Views
1 replies
0 likes
can you please help me what plan it is giving the Lossless audio
can you please help me what plan it is giving the Lossless audio
Community Legend
3012 Views
1 replies
0 likes
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spotify Duo on my new phone?
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spoti...
Visitor
1879 Views
2 replies
0 likes
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work.PlanSimple PremiumCountryTurkeyDeviceiPhone 15 Pro My Question or IssueMy support request has not been corr...
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work. Plan Simple Premium Country Turkey Device iPhone ...
Spotify Star
691 Views
1 replies
0 likes
l went through my bank statements and l found out that l have been double charged for over 4 years. In 2020 there was no double billing and it started in 2021.l contacted support chat twice and got no proper answer why it started in 2021 because befo...
l went through my bank statements and l found out that l have been double charged for over 4 years. In 2020 there was no double billing and it started in 2021. l contacted support chat twice an...
Casual Listener
483 Views
3 replies
0 likes
