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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149807 Views

69 replies

10 likes

Premium for Family
  • 149807 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95483 Views

89 replies

4 likes

  • 95483 Views
  • 89 replies
  • 4 likes

Premier Code not working

PlanFree/PremiumCountryINDevice(iPhone 11)Operating System(iOS 18.) My Question or IssueI have a premier subscription code with me but when i try to redeem the code, i am getting error. The code is valid and not expired. Unfortunately this Premium co...

Visitor

Plan Free/Premium Country IN Device (iPhone 11) Operating System (iOS 18.)   My Question or Issue I have a premier subscription code with me but when i try to redeem the code, i am get...

ThisCommunitySucks

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prices Increase

PlanPremiumCountryIsraelDeviceiPhoneOperating SystemIOS My Question or IssueWhy are you increasing prices without offering all the features? NO Daylist, NO Ai Playlists here in Israel! Unacceptable

Casual Listener

  Plan Premium Country Israel Device iPhone Operating System IOS  My Question or Issue Why are you increasing prices without offering all the features? NO Daylist, NO Ai Playlists...

moricoh

Casual Listener

478 Views

3 replies

1 likes

  • 478 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution HELP: Upgrade Premium Individual to Basic Duo

I am trying to Upgrade/Change my plan from Premium Individual to Basic Duo. When I get to this link https://www.spotify.com/kr-en/account/subscription/change/ it only gives me the following plan options to select. Basic IndividualPremium StudentPremi...

Casual Listener

I am trying to Upgrade/Change my plan from Premium Individual to Basic Duo.  When I get to this link https://www.spotify.com/kr-en/account/subscription/change/ it only gives me th...

ThisCommunitySucks

Community Legend

2349 Views

5 replies

0 likes

  • 2349 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I get rid of suggestion popups?

PlanPremium CountryUk DeviceSamsung S10+ Operating SystemAndroid My Question or Issue I keep getting annoying popups when I open the app, usually for podcast or new music from someone I don't even listen too. How do I get these to stop? They're serio...

Regular

Plan Premium   Country Uk   Device Samsung S10+   Operating System Android    My Question or Issue   I keep getting annoying popups when I open the app, us...

ckeilah

Regular

13558 Views

33 replies

20 likes

  • 13558 Views
  • 33 replies
  • 20 likes

How to remove Hulu from account immediately?

I switched to the Basic plan on Spotify because I want to unlink Hulu from my Spotify account, simply because I’m done watching all the ads that come with the bundled subscription. My renewal date is mid-September, but I’d rather not wait another mon...

Visitor

I switched to the Basic plan on Spotify because I want to unlink Hulu from my Spotify account, simply because I’m done watching all the ads that come with the bundled subscription.   My renewa...

Billy-J

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Discriminatie voor alleenstaanden

Waarom is een individueel abonnement per persoon in verhouding tot een duo abonnement veel duurder. Er zijn steeds meer alleenstaanden die hun algemene kosten alleen moeten betalen. Dit voelt als discriminatie. Een enkel abonnement zou maximum de hel...

Visitor

Waarom is een individueel abonnement per persoon in verhouding tot een duo abonnement veel duurder. Er zijn steeds meer alleenstaanden die hun algemene kosten alleen moeten betalen. Dit voelt als dis...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

help with premium

HI i just purchased a 3 month card at my walmart, got home, and put the card information in and my account says time remaining: 0 days but it expires 12/30/25 i'm using an iphone and a windows laptop-- not sure what's wrong?

Casual Listener

HI  i just  purchased a 3 month card at my walmart, got home, and put the card information in and  my account says  time remaining: 0 days  but  it expires  12/30/2...

Maxim

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

I can’t use Groupon voucher

PlanIndividual premiumCountryUSADeviceIphone 15 Operating System(iOS 18.5My Question or IssueI bought a Groupon voucher for one year, but I can’t add it to the subscription checkout. What do I do?

Visitor

Plan Individual premium Country USA Device Iphone 15  Operating System (iOS 18.5 My Question or Issue I bought a Groupon voucher for one year, but I can’t add it to the subscription che...

Maxim

Spotify Star

1151 Views

3 replies

0 likes

  • 1151 Views
  • 3 replies
  • 0 likes

Addresses

It is the most irksome thing that this seems to be the only company on the planet that does not differentiate between physical address and billing address. Unbelievably, not everyone lives in the same country they bank in. Please fix your account 'ho...

Visitor

It is the most irksome thing that this seems to be the only company on the planet that does not differentiate between physical address and billing address. Unbelievably, not everyone lives in the sam...

Billy-J

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Can't pay for subscription with Ooredoo / Credit card

PlanPremiumCountryTunisia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelloRecently the Ooredoo payment option has been removed, is this change permanent?I'm als...

Newbie

Plan Premium Country Tunisia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hel...

Billy-J

Spotify Star

1388 Views

1 replies

2 likes

  • 1388 Views
  • 1 replies
  • 2 likes

Premium spotify through vodafone - how do I remove Vodafone and pay spotify direct

Premium via Vodafone mobile billCountry UK Device Iphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently pay for premium spotify via my mobile phone bill with V...

Visitor

Premium via Vodafone mobile bill Country UK   Device Iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...

osornios

Spotify Star

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

nao da 30 dias e ja comeca a cobra e corta o plano

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

How To Change Plan Immediately

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs there a way to have your plan change over immediately? I do not want to wait an entire mon...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is ther...

MateusM

Spotify Star

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Solved!! How to split the Family plan into 2 separate?

Spoiler (Highlight to read)I have a family premium account, and my parter will soon start studying. How do I update my plan to 1 single premium and 1 student (premium)? Without loosing playlists?I have a family premium account, and my parter will soo...

Casual Listener

I have a family premium account, and my parter will soon start studying. How do I update my plan to 1 single premium and 1 student (premium)? Without loosing playlists?

ThisCommunitySucks

Community Legend

2022 Views

4 replies

0 likes

  • 2022 Views
  • 4 replies
  • 0 likes

One time payment

Recently 1 month ago I purchased only one month subscription plan on Spotify with one time payment and now there is no one time payment plan all plans are available only for monthly auto payment and the issue is my bank does not support Autopay and b...

Visitor

Recently 1 month ago I purchased only one month subscription plan on Spotify with one time payment and now there is no one time payment plan all plans are available only for monthly auto payment and ...

Jose_M

Spotify Star

1543 Views

1 replies

0 likes

  • 1543 Views
  • 1 replies
  • 0 likes

Hulu merge with Disney- UNABLE TO LOG IN

PlanStudent PremiumCountryUSDeviceMac, IphoneOperating SystemChrome-App My Question or IssueMy hulu got logged off and now because of the merger between hulu and disney, I cannot access my Hulu account that I have via my Spotify Student Subscription

Visitor

  Plan Student Premium Country US Device Mac, Iphone Operating System Chrome-App   My Question or Issue My hulu got logged off and now because of the merger between hulu and disn...

makitamail

Visitor

1965 Views

3 replies

0 likes

  • 1965 Views
  • 3 replies
  • 0 likes

Cancel account I can’t login to

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an account I can no longer login to as I can’t access the email to reset password. I w...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

MateusM

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No me deja pagar la suscripción premium

Buenas tardes estoy intentando pagar premium y y ya he intentado con diferentes tarjetas , no me deja saleSe produjo un error con el pago. Inténtalo de nuevo, usa otra tarjeta o prueba con otro método de pago.

Newbie

Buenas tardes estoy intentando pagar  premium y y ya he intentado con diferentes tarjetas , no me deja sale Se produjo un error con el pago. Inténtalo de nuevo, usa otra tarjeta o prueba c...

Dayana6

Visitor

3609 Views

5 replies

1 likes

  • 3609 Views
  • 5 replies
  • 1 likes

Solved!! Advertisement when I press Play on podcasts (Premium subscription)

I have Premium Individual subscription, but every time I want to start a podcast episode I get an Advertisement. I do not remember having this before. So far I did not notice ads while playing music, only with podcasts.

Visitor

I have Premium Individual subscription, but every time I want to start a podcast episode I get an Advertisement. I do not remember having this before. So far I did not notice ads while playing musi...

siemple

Newbie

1092 Views

5 replies

0 likes

  • 1092 Views
  • 5 replies
  • 0 likes