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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67368 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132630 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68153 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251083 Views
154 replies
13 likes
PlanFree/PremiumCountryAustraliaDeviceSamsung Operating SystemAndroid My Question or IssueI cancelled my premium subscription start of march but have just noticed i have been charged monthly since. I have double checked my account and it says cancell...
Plan Free/Premium Country Australia Device Samsung Operating System Android My Question or Issue I cancelled my premium subscription start of march but have just notice...
Moderator
401 Views
3 replies
0 likes
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an authorized user. All she sees in her Spotify app on h...
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an au...
Moderator
365 Views
1 replies
0 likes
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
Moderator
1113 Views
8 replies
1 likes
PlanPremium DuoCountryIndonesiaDeviceXiaomi Redmi 9TOperating SystemAndroid My Question or IssueMy Premium Duo cannot take payment from GoPay but when i renew my GoPay data, it keeps coming back to "Change Payment Detail" page to chose between Pulsa ...
Plan Premium Duo Country Indonesia Device Xiaomi Redmi 9T Operating System Android My Question or Issue My Premium Duo cannot take payment from GoPay but when i renew my GoPay data, ...
Newbie
808 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
308 Views
1 replies
0 likes
When I try to get Spotify premium my card has more then enough money but it dosent process it just goes to red error and I can’t pay for premium when I want that PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...
When I try to get Spotify premium my card has more then enough money but it dosent process it just goes to red error and I can’t pay for premium when I want that Plan Free/Premium Coun...
Spotify Star
340 Views
1 replies
0 likes
None of the below information is required. However,the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
None of the below information is required. However,the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macboo...
Spotify Star
304 Views
1 replies
0 likes
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle.PlanGratis/PremiumPaísColombiaDispositivoSamsung A22Sistema operativoAndroid Mi pregunta o problemaCuando voy a comprar una susc...
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle. Plan Gratis/Premium País Colombia Dispositivo Samsung A22 Sistema ope...
Moderator
314 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
350 Views
1 replies
0 likes
I havent used my deal yet and its saying ive already used it but this is an new account and ive never had a difrent account so im just wondering why this error is popping up on my screen
I havent used my deal yet and its saying ive already used it but this is an new account and ive never had a difrent account so im just wondering why this error is popping up on my screen
Spotify Star
318 Views
1 replies
0 likes
I just had to renew my subscription because my payment card on file had been replaced and new card info not updated. I resubscribed to the premium level like I had previously been on but the app still lists me as having the free acct. The payment has...
I just had to renew my subscription because my payment card on file had been replaced and new card info not updated. I resubscribed to the premium level like I had previously been on but the ap...
Visitor
940 Views
6 replies
0 likes
Plan: FreeCountry: USA Deviceiphone 8Operating SystemOS-X My Question or Issue:I want to do a Spotify Premium trial before I sign up for premium. I don't have the option for it while logged in.I logged out of my account, and I see the option to sign ...
Plan: Free Country: USA Device iphone 8 Operating System OS-X My Question or Issue: I want to do a Spotify Premium trial before I sign up for premium. I don't ...
Newbie
1647 Views
5 replies
0 likes
PlanPremiumCountrysaudiDevice(iphone 14 pro max)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy spotify premium isn’t working it’s like i have the free one none of the premium stuff is working
Plan Premium Country saudi Device (iphone 14 pro max) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my spotify premium isn’t working it’s like i ...
Spotify Star
374 Views
1 replies
0 likes
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen.PlanKostenlos/PremiumLand Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betriebssystem...
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen. Plan Kostenlos/Premium Land Gerä...
Spotify Star
269 Views
1 replies
0 likes
I purchased a 25-hour audiobook top-up, which states very clearly that unused hours carry over to the next billing period and do not expire for 12 months. I should have had at least 20 hours of this left from the book I finished last billing cycle, y...
I purchased a 25-hour audiobook top-up, which states very clearly that unused hours carry over to the next billing period and do not expire for 12 months. I should have had at least 20 hours of this ...
Moderator
468 Views
1 replies
0 likes
PlanFree/PremiumCountryEgyptDevice(samsung a 24)Operating System(Android ) My Question or Issue
Plan Free/Premium Country Egypt Device (samsung a 24) Operating System (Android ) My Question or Issue
Moderator
839 Views
1 replies
0 likes
My Question or Issue I want to change my payment method to Google Play Billing but it doesn't appear in the payment possibilities. Does anyone know why ?
My Question or Issue I want to change my payment method to Google Play Billing but it doesn't appear in the payment possibilities. Does anyone know why ? 🙂
Casual Listener
551 Views
4 replies
0 likes
I used to share a premium duo for the past 2-3 months with my sister until my parents decided they wanted to join spotify as well. For some reason I couldn't upgrade my plan from duo to family on my account, so my father had to use his own to sign up...
I used to share a premium duo for the past 2-3 months with my sister until my parents decided they wanted to join spotify as well. For some reason I couldn't upgrade my plan from duo to family on my ...
Visitor
4615 Views
2 replies
0 likes
I was offered a plan of $5.99 + tax for two months and the regular individual plan for the months following. (4 days left) attempted to put in my card information at around 11 AM today, it said there was some form of error. I tried again, the same ac...
I was offered a plan of $5.99 + tax for two months and the regular individual plan for the months following. (4 days left) attempted to put in my card information at around 11 AM today, it said there...
Moderator
272 Views
1 replies
0 likes
Buongiorno a tutti Sto provando disperatamente da 3 giorni ad acquistare il l'abbonamento premium con tre mesi gratuiti.Purtroppo mi da sempre errore quando provo a pagare.PAGAMENTO NON RIUSCITO Non mi dite di provare le solite cose perché le ho già ...
Buongiorno a tutti Sto provando disperatamente da 3 giorni ad acquistare il l'abbonamento premium con tre mesi gratuiti. Purtroppo mi da sempre errore quando provo a pagare. PAGAMENTO NON RIUSCIT...
255 Views
0 replies
0 likes
