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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45927 Views
  • 16 replies
  • 4 likes
  • 45927 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28908 Views
  • 19 replies
  • 2 likes
  • 28908 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20260 Views
  • 6 replies
  • 1 likes
  • 20260 Views
  • 6 replies
  • 1 likes

Spotify financing military AI

Hi there,It is hard to find information on this Helsing.ai company. Could you enlighten us ? On what will be invested these 100 million euros ? I refuse to give money to Spotify if his CEO invests in the arm / weapons industry. If there are no guaran...

  • Casual Listener
  • Hi there, It is hard to find information on this Helsing.ai company. Could you enlighten us ? On what will be invested these 100 million euros ? I refuse to give money to Spotify if his CEO invests ...
  • spo
  • Roadie
  • 1691 Views
  • 2 replies
  • 2 likes
  • 1691 Views
  • 2 replies
  • 2 likes

Superuser Contribution payment for premium failed

Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and due to failure in payment i tried using VPN and chang...

  • Newbie
  • Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and du...
  • Ver
  • Moderator
  • 279 Views
  • 3 replies
  • 2 likes
  • 279 Views
  • 3 replies
  • 2 likes

Superuser Contribution Débito doble

Hola,Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni ha registrado movimientos.Me gustaría que me ayudará...

  • Newbie
  • Hola, Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni...
  • Elena
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't purchase a subscription with my Revolut cards

PlanFreeCountryBulgariaDeviceiPhone 12, PCOperating SystemTried from Safari, iOS 15 and then from Edge, Windows 10 My Question or IssueI've been trying to pay with my Revolut account a couple of times yesterday and todaywith different cards, but i ca...

  • Newbie
  •   Plan Free Country Bulgaria Device iPhone 12, PC Operating System Tried from Safari, iOS 15 and then from Edge, Windows 10   My Question or Issue I've been trying to pay with my...
  • Jeremy
  • Moderator
  • 1913 Views
  • 7 replies
  • 0 likes
  • 1913 Views
  • 7 replies
  • 0 likes

cant renew sub

i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browserWe failed to log you in Something went wrong. Close this window and try again later. the contact us ...

  • Regular
  • i get this on payment "Oops! Something went wrong, please try again."   this from opening account tab from spot ify, and trying to log in in the browser We failed to log you in   Some...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prices in Kazakhstan

I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the prices for the Spotify subscription are too high, w...

  • Newbie
  • I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the ...
  • MafeG
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Address form not shown on payment page

CountryUSA DeviceWindows and Iphone My Question or IssueThe address form not shown on payment page. I have tried different devices and different internet network. Please help me !

  • Casual Listener
  • Country USA   Device Windows and Iphone   My Question or Issue The address form not shown on payment page. I have tried different devices and different internet network. Please ...
  • Maxim
  • Spotify Star
  • 126 Views
  • 3 replies
  • 0 likes
  • 126 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3 Month trial

I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium, it even says i paid when i go to payment receipts ...

  • Newbie
  • I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium,...
  • MafeG
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe to a student's plan

For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system says that I have already taken advantage of this opportunity...

  • Newbie
  •   For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system s...
  • Alex
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanFree(Trying to get premium)CountryIndiaDeviceWindows PC and Redmi 9 Operating SystemWindows 11 and Android 10 My Question or IssueHi everyoneSo I am trying to get 3 month free premium trial which is available on my account but as I put my card in...

  • Newbie
  • Plan Free(Trying to get premium) Country India Device Windows PC and Redmi 9  Operating System Windows 11 and Android 10    My Question or Issue Hi everyone So I am trying t...
  • MafeG
  • Moderator
  • 386 Views
  • 2 replies
  • 1 likes
  • 386 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify premium for students - Slovakia (again)

PlanPremiumCountrySlovakia Once again, it is time to open question, will there ever be student subscription to spotify premium in Slovakia? This question was already asked here, here and here. Each time it was dismissed with words "but Spotify is wor...

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  • Newbie
  • Plan Premium Country Slovakia  Once again, it is time to open question, will there ever be student subscription to spotify premium in Slovakia?   This question was already asked ...
  • Alex
  • Moderator
  • 353 Views
  • 1 replies
  • 1 likes
  • 353 Views
  • 1 replies
  • 1 likes

Superuser Contribution i keep trying to buy the 3 month premium deal for 9.99 but both devices and payment types don't work

PlanPremium 3 months for 9.99Country Devicechromebook and pixel phoneOperating Systemchrome os, android os i've tried to buy the plan on my phone and on my laptop... and both ways aren't working.. i've even tried different payment methods.. it just s...

  • Casual Listener
  •   Plan Premium 3 months for 9.99 Country   Device chromebook and pixel phone Operating System chrome os, android os   i've tried to buy the plan on my phone and on my laptop....
  • Elena
  • Moderator
  • 3028 Views
  • 14 replies
  • 2 likes
  • Payment
    Subscription
  • 3028 Views
  • 14 replies
  • 2 likes

Superuser Contribution Another transaction pending

PlanFree/PremiumCountryNetherlandsDeviceHuawei P30lite, Acer Nitro PCOperating SystemWindows 10 My Question or IssueHello,I just bought the 3 months for free deal, but for some reason there is another transaction pending in my bank account. The pictu...

  • Casual Listener
  •   Plan Free/Premium Country Netherlands Device Huawei P30lite, Acer Nitro PC Operating System Windows 10   My Question or Issue Hello, I just bought the 3 months for free deal, ...
  • Jeremy
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to subscribe without free trial?

Hello,I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for Premium? This might seem like a no-brainer to some, ...

  • Newbie
  • Hello, I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for...
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! [iOS] Spotify premium

I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve done it so many times I’ve memorized my card info.

  • Newbie
  • I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve d...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • iOS
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago premiun estandarf y no familiar

Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora. Necesito me cobren el adicional para tener el plan familiar nuevamente urgente Plan Familiar Country Chile Device (iPho...

  • Newbie
  • Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora.   Necesito me cobren el adicional para tener el plan famili...
  • CarlosE
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged twice per month and still showing payment failed

Plan Premium for students Country Pakistan Device Operating System Android My Question or Issue I just got charged twice for premium subscription of Spotify for this month . Then i open Spotify and it's showing me that" payment is failed and subscrip...

  • Newbie
  •   Plan Premium for students Country Pakistan Device   Operating System Android    My Question or Issue I just got charged twice for premium subscription of S...
  • Eni
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account erased

Hi SpotifyI had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....

  • Casual Listener
  • Hi Spotify I had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....  
  • CarlosE
  • Moderator
  • 246 Views
  • 4 replies
  • 0 likes
  • 246 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to activate spotify+headspace student bundle

Plan: Student premiumCountry: UK Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no more spotify and headspace bundle for students?

  • Newbie
  • Plan: Student premium Country: UK   Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no mo...
  • CarlosE
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo not working as intended - Second account is still Free subscription.,

PlanPremium DuoCountry DeviceiPhone 13 pro / PC / XsOperating SystemiOS 15, Android Oreo, Windows 11 My Question or Issue I used to have a Premium account until something happened to the credit card and I got bumped down to a free user. I then subscr...

  • Newbie
  • Plan Premium Duo Country   Device iPhone 13 pro / PC / Xs Operating System iOS 15, Android Oreo, Windows 11   My Question or Issue   I used to have a Premium account un...
  • CarlosE
  • Moderator
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes