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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67699 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132816 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68669 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251714 Views
155 replies
13 likes
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app.2. No lyrics: You can not swipe up on a playing song at all, so there is n...
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app. 2. No lyrics...
Casual Listener
33801 Views
40 replies
19 likes
I am a premium customer.I get get ads sometimes when I listen to podcasts.I am using Chrome on Windows.I should not get ads since I pay $13.99 per month for an ad-free service.Spotify should pay podcasters some of my fee, so I don't get ads, shouldn'...
I am a premium customer. I get get ads sometimes when I listen to podcasts. I am using Chrome on Windows. I should not get ads since I pay $13.99 per month for an ad-free service. Spotify should ...
Newbie
749 Views
2 replies
2 likes
I cannot input my address. It won’t allow me to enter it in the field. I was sent the link to accept the invite and I followed it to the address input screen and I can’t click into the box. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, M...
I cannot input my address. It won’t allow me to enter it in the field. I was sent the link to accept the invite and I followed it to the address input screen and I can’t click into the box. ...
Newbie
1577 Views
4 replies
0 likes
PlanPremium family, should be basic familyCountryNetherlands DeviceIrrelevantOperating SystemIrrelevant My Question or IssueAfter Spotify announced the price hikes last month, I switched our subscription from Premium Family to Basic Family. I have a ...
Plan Premium family, should be basic family Country Netherlands Device Irrelevant Operating System Irrelevant My Question or Issue After Spotify announced the price hikes...
Moderator
255 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceiPhone 14 My Question or IssueI’ve used Spotify from long time ago, my payment always was through my phone bill company, however it says it’s error to process the payment, so I tried already to pay with 2 different cards ...
Plan Premium Country Japan Device iPhone 14 My Question or Issue I’ve used Spotify from long time ago, my payment always was through my phone bill company, however it says it’s...
Spotify Star
289 Views
1 replies
1 likes
PlanPremium DuoCountryIndiaDeviceSamsung S23 Ultra (main account), Pixel 8 (duo)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am able to generate an invite link for my son but when he tries to enter the address where w...
Plan Premium Duo Country India Device Samsung S23 Ultra (main account), Pixel 8 (duo) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am able to ...
Spotify Star
291 Views
1 replies
0 likes
I have a family plan and I cancel it and renewed it again, now the problem is I keep getting emails, advertisements telling me to get premium again. It’s so annoying pls just fix it PlanPremiumCountryMexico DeviceiPhone 12Operating System()My Questio...
I have a family plan and I cancel it and renewed it again, now the problem is I keep getting emails, advertisements telling me to get premium again. It’s so annoying pls just fix it Plan Prem...
Spotify Star
284 Views
1 replies
0 likes
Spotify overcharged me for May subscription. Usually RM8.50 but i have been overcharged RM 57.95 PlanStudent CountryMalaysiaDevice(iPhone 7 Plus)Operating System(iOS 15.8.3) My Question or IssueSpotify overcharged me for May subscription. Usually RM8...
Spotify overcharged me for May subscription. Usually RM8.50 but i have been overcharged RM 57.95 Plan Student Country Malaysia Device (iPhone 7 Plus) Operating System (iOS 15.8....
Moderator
588 Views
5 replies
0 likes
Update:I solved the problem by going to desktop and completely deleting the individual account Original post:Curious if this is something that can be solved via community:I have individual account and a premium family plan under two different emailsN...
Update: I solved the problem by going to desktop and completely deleting the individual account Original post: Curious if this is something that can be solved via community: I have indiv...
309 Views
0 replies
1 likes
Comercial why I paid for premium
Comercial why I paid for premium
Spotify Star
368 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceSamsung Operating SystemAndroid My Question or IssueI cancelled my premium subscription start of march but have just noticed i have been charged monthly since. I have double checked my account and it says cancell...
Plan Free/Premium Country Australia Device Samsung Operating System Android My Question or Issue I cancelled my premium subscription start of march but have just notice...
Moderator
402 Views
3 replies
0 likes
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an authorized user. All she sees in her Spotify app on h...
My wife and I have a duo plan. It worked fine for a long time until she travelled from the USA which is our home to Asia and since she returned I have been unable to add her back the account as an au...
Moderator
365 Views
1 replies
0 likes
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
im using android devices and i want to make payment via google play payment, but the webpage payment popup right after i click on purchase
Moderator
1122 Views
8 replies
1 likes
PlanPremium DuoCountryIndonesiaDeviceXiaomi Redmi 9TOperating SystemAndroid My Question or IssueMy Premium Duo cannot take payment from GoPay but when i renew my GoPay data, it keeps coming back to "Change Payment Detail" page to chose between Pulsa ...
Plan Premium Duo Country Indonesia Device Xiaomi Redmi 9T Operating System Android My Question or Issue My Premium Duo cannot take payment from GoPay but when i renew my GoPay data, ...
Newbie
810 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
308 Views
1 replies
0 likes
When I try to get Spotify premium my card has more then enough money but it dosent process it just goes to red error and I can’t pay for premium when I want that PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operati...
When I try to get Spotify premium my card has more then enough money but it dosent process it just goes to red error and I can’t pay for premium when I want that Plan Free/Premium Coun...
Spotify Star
340 Views
1 replies
0 likes
None of the below information is required. However,the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
None of the below information is required. However,the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macboo...
Spotify Star
306 Views
1 replies
0 likes
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle.PlanGratis/PremiumPaísColombiaDispositivoSamsung A22Sistema operativoAndroid Mi pregunta o problemaCuando voy a comprar una susc...
Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil nos resultará ayudarle. Plan Gratis/Premium País Colombia Dispositivo Samsung A22 Sistema ope...
Moderator
318 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
351 Views
1 replies
0 likes
I havent used my deal yet and its saying ive already used it but this is an new account and ive never had a difrent account so im just wondering why this error is popping up on my screen
I havent used my deal yet and its saying ive already used it but this is an new account and ive never had a difrent account so im just wondering why this error is popping up on my screen
Spotify Star
319 Views
1 replies
0 likes
