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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146119 Views

69 replies

10 likes

Premium for Family
  • 146119 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91649 Views

89 replies

4 likes

  • 91649 Views
  • 89 replies
  • 4 likes

Changing from Google Play to Debit card for subscription

I am going round in circles!! My daughter is taking over the payment for our Spotify Family sub. I've cancelled my Google Play subscription payment method and added her payment details to the account instead. Now my account just says I'll revert to S...

Casual Listener

I am going round in circles!! My daughter is taking over the payment for our Spotify Family sub.    I've cancelled my Google Play subscription payment method and added her payment details...

Enigma1979

Casual Listener

1094 Views

2 replies

0 likes

  • 1094 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo contratar premium con mercado pago

PlanPremiumCountryArgentina Device Samsung Galaxy S23 Ultra Operating SystemAndroid 15 My Question or IssueNo me acepta la tarjeta de débito de mercado pago como medio de pago. Comprobe los datos, que el pais de la cuenta de Spotify y la de mercado p...

Visitor

Plan Premium Country Argentina  Device  Samsung Galaxy S23 Ultra  Operating System Android 15   My Question or Issue No me acepta la tarjeta de débito de mercado pago co...

Yordan

Moderator

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution subscription still free even after paying for premium

yesterday i gave money-1189 for individual premium pack. however it is still showing free. CountryINDIADevice(iPhone 15 plus)Operating System(iOS 18.1.1) My Question or Issueyesterday i gave money-1189 for individual premium pack. however it is still...

Visitor

yesterday i gave money-1189 for individual premium pack. however it is still showing free.    Country INDIA Device (iPhone 15 plus) Operating System (iOS 18.1.1)   My Question...

2DANNYY

Visitor

934 Views

6 replies

2 likes

  • 934 Views
  • 6 replies
  • 2 likes

New to Spotify - Premium user - with ads!?!

A week ago I signed up for Spotify Premium Family plan. When listening to music on my phone I hear ads. I've deleted and re-downloaded the app a few times; and logged out / back in several times, too, but always get ads. Can I get very detailed instr...

Visitor

A week ago I signed up for Spotify Premium Family plan. When listening to music on my phone I hear ads. I've deleted and re-downloaded the app a few times; and logged out / back in several times, too...

Billy-J

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Spotify premium deal issue

Hi everyone, Last month I signed up for a Premium deal that said 3 months at 99p each. I paid the 99p for the first month during the promo period, but now my account only shows that I have one month at that price. Is this a bug or smth, as i clearly ...

Casual Listener

    Hi everyone,   Last month I signed up for a Premium deal that said 3 months at 99p each. I paid the 99p for the first month during the promo period, but now my account only sho...

Billy-J

Spotify Star

702 Views

7 replies

0 likes

  • 702 Views
  • 7 replies
  • 0 likes

Unable to Buy Yearly Subscription

Hi There,I am currently subscribed to 'Individual Yearly Premium' Subscription which i bought last year through One-Time paymentI want to renew the subscription through one-time payment but I cannot find the yearly plans. Only the montly plans are av...

Newbie

Hi There, I am currently subscribed to 'Individual Yearly Premium' Subscription which i bought last year through One-Time payment I want to renew the subscription through one-time payment but I can...

Billy-J

Spotify Star

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Adding a member to my duo account who already has an spotify account

Hi all, I would like to purchase a duo account and add my dad to it. He already has an unpaid account. If I add him to my account, will his current account info transfer over?Thanks in advance for any help!

Newbie

Hi all,  I would like to purchase a duo account and add my dad to it. He already has an unpaid account. If I add him to my account, will his current account info transfer over? Thanks in advan...

Billy-J

Spotify Star

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why do I have to wait 12 months to join another plan

So my plan ran out and we had a different credit card and now I can’t join the new plan. This is literally the dumbest thing I’ve ever seen and regret ever getting Spotify. Please just get rid of that dumb rule.

Casual Listener

So my plan ran out and we had a different credit card and now I can’t join the new plan. This is literally the dumbest thing I’ve ever seen and regret ever getting Spotify. Please just get rid of tha...

Shahzain

Newbie

6022 Views

14 replies

7 likes

  • 6022 Views
  • 14 replies
  • 7 likes

Superuser Contribution Spotify as an extra with Vodafone (UK)

PlanPremiumCountryUKDeviceiPhone 12Operating SystemiOS18.xMy Question or IssueHas anyone been able to add Spotify Premium to their Vodafone mobile plan as an extra? I get into a recurring loop - I am taken to the Spotify site to confirm the account I...

Casual Listener

Plan Premium Country UK Device iPhone 12 Operating System iOS18.x My Question or Issue Has anyone been able to add Spotify Premium to their Vodafone mobile plan as an extra? I get into a rec...

jordspicer

Casual Listener

3275 Views

7 replies

1 likes

  • 3275 Views
  • 7 replies
  • 1 likes

Solved!! I want to exit a family account and revert to a normal premium account.

My partner and I split up recently and now I want to exit the family account we were sharing and have my own premium account again. How can I do this without losing all my playlists and other premium features?

Casual Listener

My partner and I split up recently and now I want to exit the family account we were sharing and have my own premium account again. How can I do this without losing all my playlists and other premiu...

ThisCommunitySucks

Community Legend

28445 Views

4 replies

0 likes

  • 28445 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Just started the one month free trial, if I redeem a gift card will it go away?

Hello,I have also just done this for my father. I signed him up to a 1 month free trial, then after reading this answer I redeemed a 3 month gift card and it now tells me the next bill is for the 2nd November. So what happened to the 1 month free tri...

Visitor

Hello, I have also just done this for my father. I signed him up to a 1 month free trial, then after reading this answer I redeemed a 3 month gift card and it now tells me the next bill is for the 2...

Novy

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Spotify Subscription Reedem

please help me how to reedem coupun code to self account.

Visitor

please help me how to reedem coupun code to self account.

Billy-J

Spotify Star

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help cancelling a subscription

Hi. My Name is Heather. I need help canceling a spotify subscription for my loved one that passed away recently. I can't get into his spotify account to cancel. Please help.

Visitor

Hi. My Name is Heather. I need help canceling a spotify subscription for my loved one that passed away recently. I can't get into his spotify account to cancel. Please help.

MihailY

Moderator

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Can't change Belarus region to Poland

PlanFree/PremiumCountryPoland Device Operating SystemWin, Mac, Android My Question or IssueHi! I can't change Belarus region to Poland where I'm located now, even my Google account and payment moved to Poland already. There is no dropdown option in t...

Casual Listener

Plan Free/Premium Country Poland  Device   Operating System Win, Mac, Android   My Question or Issue Hi! I can't change Belarus region to Poland where I'm located now, even m...

Maxim

Spotify Star

759 Views

6 replies

0 likes

  • 759 Views
  • 6 replies
  • 0 likes

Ending and restarting a subscription

PlanPremiumCountryUkDeviceGalaxy A55Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to end my premium subscription and then sign up for a duo subscription so I can change the bill date. Is there anyway to keep/trans...

Visitor

Plan Premium Country Uk Device Galaxy A55 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to end my premium subscription and then sign up fo...

Ximzend

Spotify Star

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Spotify op zaak zetten (BTW-nr)

Vanaf 1 april 2018 word ik zelfstandige en wil ik mijn abonnement via mijn zaak laten lopen en de domiciliëring opzeggen. Hoe kan ik dit doen?

Newbie

Vanaf 1 april 2018 word ik zelfstandige en wil ik mijn abonnement via mijn zaak laten lopen en de domiciliëring opzeggen. Hoe kan ik dit doen?

Gernimi

Visitor

12964 Views

3 replies

1 likes

  • 12964 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Changing the payment date

My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would be a hassle.

Visitor

My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would ...

katielouisa-gb

Visitor

4984 Views

5 replies

0 likes

  • 4984 Views
  • 5 replies
  • 0 likes

Pause premium subscription.

PlanPremiumCountryFranceDeviceSamsung S9 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid my premium subscription this month but I won't use it at all. Is it possible to pause it and then continue next month?

Visitor

Plan Premium Country France Device Samsung S9 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I paid my premium subscription this month but I ...

Luan

Spotify Star

17830 Views

3 replies

1 likes

  • 17830 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to make payment for a paid podcast

I'm in Singapore and I've subscribed to the UK 'The A Level Politics Show' for more than a year. Recently my corporate credit card is rejected and I can't use it to resubscribe. Card has no issues with other overseas payments and I cannot use other c...

Visitor

I'm in Singapore and I've subscribed to the UK 'The A Level Politics Show' for more than a year. Recently my corporate credit card is rejected and I can't use it to resubscribe. Card has no issues wi...

Ivelina

Moderator

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

How to stop paying for someone else's subscription?

PlanPremiumCountryUnited States My Question or IssueMy ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should make it clear why I no longer want to be charged for it. The problem ...

Visitor

Plan Premium Country United States   My Question or Issue My ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should m...

Sgilden

Visitor

15566 Views

5 replies

1 likes

  • 15566 Views
  • 5 replies
  • 1 likes