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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanStudent PremiumCountryNederlandsDeviceiPhone 13 Pro MaxMy Question or IssueI am a student studying in The Netherlands and I verified my university using the SheerID system, but unfortunately, when I press subscribe to enter my payment details it ...
Hallo eine Frage, unser Sohn hat das einzelne Abo und wir würden das gerne auf Duo ändern.1.Wie funktioniert das?2.Gibt es dafür wieder "Freimonate" als Geschenk zum Abschluss des Abos3.Wie sieht es mit der bestehenden Playlist aus. Kann diese überno...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuelast week the system took the payment but my account is not premium yet ! Who needs to fix it...
I'm trying to subscribe to a premium individual plan and when I enter my address it says it is not valid. I am typing the same address as is on my card statement and there are no spelling errors.
Hi, we opened a premium for the family and can't connect, send me a link to connect, do I need to open a new account for this?
I paid for my Spotify Premium on the 3rd of May and I'm still getting the message that I need to pay for it. How do I know the payment has gone through? On my PayPal statement, it says "Pre-approved payment" so that means I definitely paid.
Hi, actually I'm graduating next year, and my student id also got a stamp for registration of first semister on the semester year of 2022-2023,but you guys won't recognize my documents, I'm wondering can I get verified, for sure I'm still a in study ...
Estoy pagando una cuenta individual premium con el Bono cultural del Estado de España pero no se hace el pago. Ya se ha cumplido el mes de prueba y me van a quitar la cuenta por no pagarla
PlanPremium IndividualCountryVenezuelaDevicePC - XiaomiOperating SystemAndroid - Windows 10 My Question or IssueHi! I am trying to pay for the individual plan, but when I linked to my paypal account, it said my card is not authorized. I have balance ...
PlanPremiumCountryArgentinaDeviceMotorola e20My Question or IssueEl mes pasado hubo un problema con la tarjeta y no paso el pago. Me "suspendieron" el plan premium. Una vez solucionado el problema con el pago, todos los demás miembros del plan volvie...
I’m showing up as the one listening, username is correct but nothing happens when I click on my “circle”
My wife and I were on a Premium Family plan, the person who had the Premium Plan had to cancel and I purchased a Premium Duo for me and my wife, now she can't use the Premium Duo because of some 12 month limit. Is there some way she can't use the Pre...
Compré una tarjeta de Spotify de 100 pesos y al rasparla para ver los caracteres se desbarató la barra y no me deja verlos. ¿Qué procede?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've subscribed. I've already entered our correct address in the account. But in setting up D...
quería cambiar a un plan individual pero luego de haber hecho los pasos me arrepentí pero no me sale alguna opción para cancelar la acción. Que puedo hacer?
I applied for a plan that offers 3 months free trial wef 22/12/22 and payment date as per the mandate was fixed on 22/03/23. However I got charged immediately and the app says next payment date as 22/03/23. That means the offer is applied but what ab...
Hey all! I recently had to switch credit cards for my Spot account. By the looks of everything, the update was completed correctly and I was charged for this month - however, I keep getting warnings in the app on my phone that if I don't update my cr...
I have change my subscription from Premium to Student but still I was charged as Premium last month. I just did it again, but I am scared it will not work another time. Also, if it was a problem of the system, can I claim the money back, please?
I have you trying to pay for my premium subscription from Nigeria and and none of my cards were accepted. I've tried dollar and local cards both virtual and physical and none of them workedPlan PremiumCountryNigeriaDeviceRedmi 7 and WebOperating Syst...
I subscribed to spotify premium paid subscription. The money was deducted from the card and the subscription does not work. I have a check with money debited from the card.