Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I keep getting this error report: errorUnable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method.
I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?
I have over 2000 likes songs and as I pay the subscription, it's not just a matter of setting up a new account.I have no longer access to 2 of my email accounts. I've been blocked from using them. What happened was that I hadn't noticed I just switch...
PlanPremium/FamilyCountryTurkey My Question or IssueHello, recently we subscribed to family premium plan. But my wife ordered it with the wrong card. So I just want to get the refund and re-pay it with the card I want (to get some cashback). How to d...
Acaba de pasar el tiempo de mi suscripción y como no tenía fondos en la tarjeta no se ejecutó el pago. Necesito saber cómo puedo pagar sin la necesidad de volver a ingresar los datos de la tarjeta.
I currently pay for my subscription via Google Play. When I click on "Manage subscription", this is also displayed. However, I have no option to switch to a different payment method. I would like to pay my subscription directly via PayPal.Is there a ...
I used to live in USA so i’ve been paying my premium subscription with the USA prices but now i am living in Peru so i want to pay in PEN with the Peruvian plans that spotify offers , do i have ti create a new account or can i with mine? PlanPremiumC...
I had annual plan that's expired now and I want to renew to annual plan. Where all I can find is monthly plans.
Hi! I am trying to cancel a Spotify account (that I was unaware I had), but I am having trouble because I no longer have access to the email it is connected to (I even asked to be let back in temporarily, but it is a school email that was deleted fro...
I want to change the payment card, but the data entry field does not work. The website and mobile app have the same thing, there are just no data entry fields. What should I do?
I have the Plan Duo and i want to change it to one person premium 1
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...
Device(iPhone 15 pro, Samsung Galaxy note 10)Operating System(iOS 18) My Question or IssueMy issue is i tried both devices for some reason with all the different cards that i have its not accepting any payment and keeps giving me “ payment failed” an...
Hello all, Not sure where else to put this but my sister and I (two different accounts) both got an email from “Spotify” saying that our “Subscription Payment Failed”. I knew it was off because it went to the wrong email account. I clicked on their l...
HelloI start my susciption in a Premium Plan on 11/11/2024 and I can’t download the music I like, It appears as Free Plan. What’ the reason?
I updated payment method and paid balance, but I still can’t open the app.
when putting in the same address it keeps saying the address she’s putting in is in another country? Meanwhile we’re doing it standing next to each other in our house… could someone please help me get her added to my plan. I don’t understand why I ha...
PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI wanted to start the free 3 motn trial but Spotify asked for a charge of £1.01 when i keyed in my credit card details. why is this?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium IndividualCountryPhilippinesDeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueI am unable to pay for premium with my Smart load. I don't know why this is, as I was able to pay for it previously, and I have more than the a...