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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150532 Views

69 replies

10 likes

Premium for Family
  • 150532 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

96286 Views

89 replies

4 likes

  • 96286 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution provide people with the option to pay with a payment method from another country

For people who move often (like my family in the EU) it is inconvenient and very costly to open bank accounts everywhere we move. Example: my bank is in my home country (NL). I started a Spotify Premium account in DK with a DK payment method (second ...

Casual Listener

For people who move often (like my family in the EU) it is inconvenient and very costly to open bank accounts everywhere we move. Example: my bank is in my home country (NL). I started a Spotify Prem...

Yordan

Moderator

1594 Views

6 replies

0 likes

  • 1594 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Premium warnings

Plan Premium individual Country America Device Samsung Galaxy S23 My Question or Issue Has anyone else gotten a warning saying that you'll lose your premium benefits after the whole situation yesterday with premium stopping? My payments are activate ...

Casual Listener

Plan Premium individual  Country America Device Samsung Galaxy S23   My Question or Issue Has anyone else gotten a warning saying that you'll lose your premium benefits afte...

MihailY

Moderator

956 Views

3 replies

2 likes

  • 956 Views
  • 3 replies
  • 2 likes

Superuser Contribution Duo plan - Address verification not working

PlanPremium DuoCountrySwitzerlandDeviceiPhone iPhone (Husbands)Operating System17.5.1 (Husbands) My Question or IssueI have invited my husband to join my premium duo plan I recently upgraded to. To join he needs to enter his residential address and i...

Newbie

  Plan Premium Duo Country Switzerland Device iPhone iPhone (Husbands) Operating System 17.5.1 (Husbands)   My Question or Issue I have invited my husband to join my premium duo ...

122740311

Visitor

8802 Views

4 replies

1 likes

  • 8802 Views
  • 4 replies
  • 1 likes

Spotify Premium discriminating other members on family plan audiobook access

PlanFamily PremiumCountryEnglandMy Question or IssueIs the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are missing out on the perks of Spotify Premium. We otherwise are ...

Visitor

Plan Family Premium Country England My Question or Issue Is the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are m...

Billy-J

Spotify Star

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won’t the website let me buy premium?

I’ve tried to buy spotify premium multiple times with different credit cards, but it keeps saying “payment failed”

Visitor

I’ve tried to buy spotify premium multiple times with different credit cards, but it keeps saying “payment failed”

khytoarc

Visitor

9409 Views

17 replies

0 likes

  • 9409 Views
  • 17 replies
  • 0 likes

Premium Video Podcasts Ads Complaint

Plan PremiumCountrySouth AfricaDeviceiPhone 16 proOperating System16.2 My Question or IssueI am a Spotify Premium subscriber based in South Africa. According to Spotify’s own support page (“Podcasts and shows” – https://support.spotify.com/us/article...

Newbie

Plan  Premium Country South Africa Device iPhone 16 pro Operating System 16.2   My Question or Issue I am a Spotify Premium subscriber based in South Africa.   According to...

1013 Views

0 replies

0 likes

  • 1013 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution how do a subscribe to the rest is politics on Spotify?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

madzufi

Casual Listener

1029 Views

4 replies

0 likes

  • 1029 Views
  • 4 replies
  • 0 likes

Superuser Contribution BASIC Premium

My Question or IssueWhy can't I switch to BASIC Premium as I don't wany podcasts?I can't find anyway to do it.

Regular

    My Question or Issue Why can't I switch to BASIC Premium as I don't wany podcasts? I can't find anyway to do it.

KleinerWirth

Visitor

2471 Views

10 replies

1 likes

  • 2471 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify monthly payment can not be seen in gcash philippines sir

My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .

Visitor

My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .

Joan

Moderator

4062 Views

7 replies

0 likes

  • 4062 Views
  • 7 replies
  • 0 likes

Superuser Contribution Problem in payment when travelling for a longer period

PlanPremium CountryOrigin - BrazilCurrent - Switzerland DeviceMore than one device My Question or IssueI'm originally from Brazil, where my account was registered. However, I'm leaving in Switzerland for a few months. However, the payment is not work...

Visitor

Plan Premium   Country Origin - Brazil Current - Switzerland   Device More than one device   My Question or Issue I'm originally from Brazil, where my account was registered...

autumnroseagain

Visitor

4324 Views

2 replies

0 likes

  • 4324 Views
  • 2 replies
  • 0 likes

Cant change to a individual basic account from a individual premium account?

I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. All i have found is that you need the corresponding ...

Visitor

I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. A...

Billy-J

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Tenía Spotify premium por los (3 meses gratis) y ya no la tengo

Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual manera volví al plan gratisPlanFree/Premium

Newbie

Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual ma...

Billy-J

Spotify Star

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Solved!! Using two 6 month gift cards at once to obtain a constant one-year period

PlanPremiumCountryFinland My Question or IssueI'd like to give as a gift the Premium license, using a gift card. For some reason it seems that in Finland I cannot buy a gift card for a whole year, the maximum period is 6 months. So: If a person gets ...

Casual Listener

  Plan Premium Country Finland     My Question or Issue I'd like to give as a gift the Premium license, using a gift card.  For some reason it seems that in Finland I cann...

Billy-J

Spotify Star

2896 Views

5 replies

0 likes

  • 2896 Views
  • 5 replies
  • 0 likes

Price increase with adverts through premium plans?

PlanPremium DuoCountryAustralia Device(iPhone 13) My Question or IssueThere is hidden adverts imbedded in some of the podcasts and music.( It’s extremely annoying when paying premium and it’s advertised no adds) with the price increase is this going ...

Newbie

  Plan Premium Duo Country Australia  Device (iPhone 13)     My Question or Issue There is hidden adverts imbedded in some of the podcasts and music. ( It’s extremely a...

Billy-J

Spotify Star

1310 Views

1 replies

0 likes

  • 1310 Views
  • 1 replies
  • 0 likes

Subscription

Why am I paying 2 x subscriptionsPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Why am I paying 2 x subscriptions Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...

osornios

Spotify Star

1252 Views

1 replies

0 likes

  • 1252 Views
  • 1 replies
  • 0 likes

Payment doesnt go trough

I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.

Casual Listener

I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.  

osornios

Spotify Star

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Cannot join duo account

PlanDuoCountryUnited StatesDevicePixel 9Operating SystemAndroid My Question or IssueSpotify has been double charging us for a duo account for the last 5 months. Both my wife and my account show that we are duo managers with me on her subscription and...

Visitor

Plan Duo Country United States Device Pixel 9 Operating System Android   My Question or Issue Spotify has been double charging us for a duo account for the last 5 months. Both my wife ...

Billy-J

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Spotify subscribtion problem due to student status

PlanPremium StudentCountryPolandDeviceLaptop, Motorola Moto G15, Macbook Pro 13" Late 2016Operating SystemWindows 10, Mac Os 13, Android 14 My Question or IssueThe spotify changed my plan from Premium Student to Premium and I cannot verificate via Sh...

Visitor

Plan Premium Student Country Poland Device Laptop, Motorola Moto G15, Macbook Pro 13" Late 2016 Operating System Windows 10, Mac Os 13, Android 14   My Question or Issue The spotify ch...

Billy-J

Spotify Star

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook reading credited to wrong account

I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit went to him & he NEVER listens to audiobooks. How do I ge...

Visitor

I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit we...

Novy

Moderator

318 Views

2 replies

0 likes

  • 318 Views
  • 2 replies
  • 0 likes