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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148323 Views

69 replies

10 likes

Premium for Family
  • 148323 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93845 Views

89 replies

4 likes

  • 93845 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Duo with a significant other I don't live with?

I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a family that aren't under one roof? If not, how do I gi...

Casual Listener

I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a fam...

Malonge12

Visitor

14967 Views

6 replies

0 likes

  • 14967 Views
  • 6 replies
  • 0 likes

PAGO

¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?

Visitor

¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?

ThisCommunitySucks

Community Legend

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

3 Months Free Gift Link Can No Longer Find

 PlanFamily PremiumCountryUSADeviceIphone 16 Pro Max Plus Operating SystemiOS 18.5My Question or IssueThis morning before I made my payment. I had a 3 Months Free Gift Link for a User who hadn’t used Premium Before. I didn’t click or save the link be...

Casual Listener

  Plan Family Premium Country USA Device Iphone 16 Pro Max Plus  Operating System iOS 18.5 My Question or Issue This morning before I made my payment. I had a 3 Months Free Gift Li...

Billy-J

Spotify Star

500 Views

1 replies

0 likes

Free
Premium
Subscription
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pay early

PlanPremiumCountryUsaDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to pay my Spotify student premiums couple of days early as my I’m changing payment cards. Can I do this?

Regular

Plan Premium Country Usa Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to pay my Spotify student premiums couple of days ear...

Jahjahbinks

Regular

339 Views

2 replies

0 likes

Premium for Students
  • 339 Views
  • 2 replies
  • 0 likes

I buy Spotify premium individual and now I am unable to save my songs to my default music app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Can't complete my payment via mobile carrier

PlanStudentCountryEgyptDeviceOppo A9 2020Operating SystemAndroid & Windows 10 My Question or IssueI was trying the whole day to complete my payment for the subscription and changed the payment method from my card to payment with the mobile carrier an...

Visitor

Plan Student Country Egypt Device Oppo A9 2020 Operating System Android & Windows 10   My Question or Issue I was trying the whole day to complete my payment for the subscription a...

MateusM

Spotify Star

1915 Views

1 replies

0 likes

  • 1915 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution provide people with the option to pay with a payment method from another country

For people who move often (like my family in the EU) it is inconvenient and very costly to open bank accounts everywhere we move. Example: my bank is in my home country (NL). I started a Spotify Premium account in DK with a DK payment method (second ...

Casual Listener

For people who move often (like my family in the EU) it is inconvenient and very costly to open bank accounts everywhere we move. Example: my bank is in my home country (NL). I started a Spotify Prem...

Yordan

Moderator

1510 Views

6 replies

0 likes

  • 1510 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Premium warnings

Plan Premium individual Country America Device Samsung Galaxy S23 My Question or Issue Has anyone else gotten a warning saying that you'll lose your premium benefits after the whole situation yesterday with premium stopping? My payments are activate ...

Casual Listener

Plan Premium individual  Country America Device Samsung Galaxy S23   My Question or Issue Has anyone else gotten a warning saying that you'll lose your premium benefits afte...

MihailY

Moderator

924 Views

3 replies

2 likes

  • 924 Views
  • 3 replies
  • 2 likes

Superuser Contribution Duo plan - Address verification not working

PlanPremium DuoCountrySwitzerlandDeviceiPhone iPhone (Husbands)Operating System17.5.1 (Husbands) My Question or IssueI have invited my husband to join my premium duo plan I recently upgraded to. To join he needs to enter his residential address and i...

Newbie

  Plan Premium Duo Country Switzerland Device iPhone iPhone (Husbands) Operating System 17.5.1 (Husbands)   My Question or Issue I have invited my husband to join my premium duo ...

122740311

Visitor

8163 Views

4 replies

1 likes

  • 8163 Views
  • 4 replies
  • 1 likes

Spotify Premium discriminating other members on family plan audiobook access

PlanFamily PremiumCountryEnglandMy Question or IssueIs the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are missing out on the perks of Spotify Premium. We otherwise are ...

Visitor

Plan Family Premium Country England My Question or Issue Is the free 15 hour audiobook access only being allowed for the manager of the group still being reviewed? We feel like 4/5 members are m...

Billy-J

Spotify Star

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won’t the website let me buy premium?

I’ve tried to buy spotify premium multiple times with different credit cards, but it keeps saying “payment failed”

Visitor

I’ve tried to buy spotify premium multiple times with different credit cards, but it keeps saying “payment failed”

khytoarc

Visitor

9263 Views

17 replies

0 likes

  • 9263 Views
  • 17 replies
  • 0 likes

Premium Video Podcasts Ads Complaint

Plan PremiumCountrySouth AfricaDeviceiPhone 16 proOperating System16.2 My Question or IssueI am a Spotify Premium subscriber based in South Africa. According to Spotify’s own support page (“Podcasts and shows” – https://support.spotify.com/us/article...

Newbie

Plan  Premium Country South Africa Device iPhone 16 pro Operating System 16.2   My Question or Issue I am a Spotify Premium subscriber based in South Africa.   According to...

990 Views

0 replies

0 likes

  • 990 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution how do a subscribe to the rest is politics on Spotify?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

madzufi

Casual Listener

957 Views

4 replies

0 likes

  • 957 Views
  • 4 replies
  • 0 likes

Superuser Contribution BASIC Premium

My Question or IssueWhy can't I switch to BASIC Premium as I don't wany podcasts?I can't find anyway to do it.

Regular

    My Question or Issue Why can't I switch to BASIC Premium as I don't wany podcasts? I can't find anyway to do it.

KleinerWirth

Visitor

2384 Views

10 replies

1 likes

  • 2384 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify monthly payment can not be seen in gcash philippines sir

My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .

Visitor

My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .

Joan

Moderator

3981 Views

7 replies

0 likes

  • 3981 Views
  • 7 replies
  • 0 likes

Superuser Contribution Problem in payment when travelling for a longer period

PlanPremium CountryOrigin - BrazilCurrent - Switzerland DeviceMore than one device My Question or IssueI'm originally from Brazil, where my account was registered. However, I'm leaving in Switzerland for a few months. However, the payment is not work...

Visitor

Plan Premium   Country Origin - Brazil Current - Switzerland   Device More than one device   My Question or Issue I'm originally from Brazil, where my account was registered...

autumnroseagain

Visitor

4068 Views

2 replies

0 likes

  • 4068 Views
  • 2 replies
  • 0 likes

Cant change to a individual basic account from a individual premium account?

I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. All i have found is that you need the corresponding ...

Visitor

I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. A...

Billy-J

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Tenía Spotify premium por los (3 meses gratis) y ya no la tengo

Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual manera volví al plan gratisPlanFree/Premium

Newbie

Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual ma...

Billy-J

Spotify Star

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Solved!! Using two 6 month gift cards at once to obtain a constant one-year period

PlanPremiumCountryFinland My Question or IssueI'd like to give as a gift the Premium license, using a gift card. For some reason it seems that in Finland I cannot buy a gift card for a whole year, the maximum period is 6 months. So: If a person gets ...

Casual Listener

  Plan Premium Country Finland     My Question or Issue I'd like to give as a gift the Premium license, using a gift card.  For some reason it seems that in Finland I cann...

Billy-J

Spotify Star

2747 Views

5 replies

0 likes

  • 2747 Views
  • 5 replies
  • 0 likes