Payment doesnt go trough

Csongi · 2025-08-18

I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.

osornios · 2025-08-19

Hey @Csongi

Have you tried with a different browser? Or open a private window (incognito mode), and see if that does it.

Also, try in a different device (computer, tablet, etc.)

Hope it helps. 🙂

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Csongi · 2025-08-19

I have tried everything, tried it on my pc, laptop and phone even in
incognito mode and it just doesnt seems to work

osornios · 2025-08-20

@Csongi

Have you tried with another card?

Check this article for more info:

https://support.spotify.com/article/failed-payment/

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