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Subscription

Subscription

Why am I paying 2 x subscriptions

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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1 Reply

Hey @Amanda10 

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

 

If you're getting charged twice, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.

 

Hope it helps. 🙂

osorniosSpotify Star
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