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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146886 Views

69 replies

10 likes

Premium for Family
  • 146886 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92357 Views

89 replies

4 likes

  • 92357 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Changing the payment date

My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would be a hassle.

Visitor

My payment date is quite far off in the month and i would like to change it to the start of the month. But i don't want to cancel the premium because i have other people there as well and that would ...

katielouisa-gb

Visitor

5051 Views

5 replies

0 likes

  • 5051 Views
  • 5 replies
  • 0 likes

Pause premium subscription.

PlanPremiumCountryFranceDeviceSamsung S9 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid my premium subscription this month but I won't use it at all. Is it possible to pause it and then continue next month?

Visitor

Plan Premium Country France Device Samsung S9 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I paid my premium subscription this month but I ...

Luan

Spotify Star

17918 Views

3 replies

1 likes

  • 17918 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to make payment for a paid podcast

I'm in Singapore and I've subscribed to the UK 'The A Level Politics Show' for more than a year. Recently my corporate credit card is rejected and I can't use it to resubscribe. Card has no issues with other overseas payments and I cannot use other c...

Visitor

I'm in Singapore and I've subscribed to the UK 'The A Level Politics Show' for more than a year. Recently my corporate credit card is rejected and I can't use it to resubscribe. Card has no issues wi...

Ivelina

Moderator

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

How to stop paying for someone else's subscription?

PlanPremiumCountryUnited States My Question or IssueMy ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should make it clear why I no longer want to be charged for it. The problem ...

Visitor

Plan Premium Country United States   My Question or Issue My ex signed up for Spotify Premium and I agreed to pay for it, so they signed up with my debit card. Well, the "ex" part should m...

Sgilden

Visitor

15616 Views

5 replies

1 likes

  • 15616 Views
  • 5 replies
  • 1 likes

Superuser Contribution 59 for 3 months trial conditions

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can someone explain me how does the play of rupees 59 for 3 months works and how much I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Priyalshah

Visitor

24183 Views

23 replies

0 likes

  • 24183 Views
  • 23 replies
  • 0 likes

Superuser Contribution Help Activating Hulu

PlanStudent PremiumCountryUSMy Question or IssueWhen I try to activate Hulu on the 'Your services' page, I can't seem to find the "Activate Hulu" button that I'm supposed to see. Instead I just see "Start Watching". I attached a screenshot as well.

Newbie

Plan Student Premium Country US My Question or Issue When I try to activate Hulu on the 'Your services' page, I can't seem to find the "Activate Hulu" button that I'm supposed to see. Instead I ...

Billy-J

Spotify Star

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Spotify showing payment failed while GPay shows autopay success

PlanSingle PremiumCountry IndiaDeviceGoogle Pixel 8aMy Question or IssueI have spotify premium subscription and have setup autopay through UPI (GPay). It was working for all these months and suddenly this month, spotify app is showing payment failed ...

Casual Listener

Plan Single Premium Country  India Device Google Pixel 8a My Question or Issue I have spotify premium subscription and have setup autopay through UPI (GPay). It was working for all thes...

Billy-J

Spotify Star

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

payment method failed

PlanFamilyCountryTurkey My Question or IssueURGENT. HELP NEEDEDMy payment method failed today however it has not expired and has plenty of funds. I have a family subscription in turkey. If I could not update it asap my subscription will be cancelled ...

Regular

Plan Family Country Turkey   My Question or Issue URGENT. HELP NEEDED My payment method failed today however it has not expired and has plenty of funds. I have a family subscription in tu...

Jose_M

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Can't change premium plan

PlanPremium IndividualCountryUSADeviceGalaxy Z Flip 3My Question or IssueI am trying to change from a single premium plan to a Duo. If I try anywhere but the app, it tells me to do it in the app. If I try in the app, it tells me my Spotify is linked ...

Newbie

Plan Premium Individual Country USA Device Galaxy Z Flip 3 My Question or Issue I am trying to change from a single premium plan to a Duo. If I try anywhere but the app, it tells me to do it i...

Jose_M

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Spotify for work

I have heard that there was a spotify for work announced on 2022? Is it a thing? We want it a a company benefit.

Visitor

I have heard that there was a spotify for work announced on 2022? Is it a thing? We want it a a company benefit.  

linnikerfigueiredo

Newbie

2212 Views

2 replies

1 likes

  • 2212 Views
  • 2 replies
  • 1 likes

Skipping songs, unwanted pauses, no significant fixes

I have been experiencing skipped songs, unwanted pauses, unwanted go to an iPhone that is not even presentGenerally, I can't listen to music without interruptionsTried a fix but it doesn't work. Spotify says it was addressed before on their platform ...

Visitor

I have been experiencing skipped songs, unwanted pauses, unwanted go to an iPhone that is not even present Generally, I can't listen to music without interruptions Tried a fix but it doesn't work.&...

Billy-J

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Cancel subscription button does not work, Can't Cancel

PlanPremium IndividualCountryLithuaniaDeviceMultiple, Android Phone, Samsung TV, Desktop PCOperating SystemWindows 11, and Fedora Linux 42 My Question or IssueHi, UPDATE: Managed to cancel my subscription by opening the settings page in Fedora Linux ...

Newbie

Plan Premium Individual Country Lithuania Device Multiple, Android Phone, Samsung TV, Desktop PC Operating System Windows 11, and Fedora Linux 42   My Question or Issue Hi,   UP...

Billy-J

Spotify Star

1195 Views

1 replies

0 likes

  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compre una tarjeta de regalo y no funciona

Me aparece '' para que este código no es valido" y no he utilizado el código, y no le mande a nadie mi código, pero no me deja, y ya intente varias veces, hasta puse O en lugar de 0 por si me había equivocado, pero no, ya hasta fui a donde me vendier...

Casual Listener

Me aparece '' para que este código no es valido" y no he utilizado el código, y no le mande a nadie mi código, pero no me deja, y ya intente varias veces, hasta puse O en lugar de 0 por si me había e...

31gwfbn47vltisuemnxf

Visitor

43819 Views

21 replies

24 likes

  • 43819 Views
  • 21 replies
  • 24 likes

Superuser Contribution Autopay charged but Spotify says waiting on payment

PlanPremium - Existing UserCountryINDevice iphone 13Operating SystemIOS 18.3.1 My Question or IssueGoogle pay says autopay has been charged and bank statement says the same as well. But app and web version say it hasn’t. I was transferring data from ...

Casual Listener

  Plan Premium - Existing User Country IN Device  iphone 13 Operating System IOS 18.3.1   My Question or Issue Google pay says autopay has been charged and bank statement sa...

Gatank

Casual Listener

943 Views

3 replies

0 likes

  • 943 Views
  • 3 replies
  • 0 likes

Solved!! Premium duo

Plan Premium Country Portugal My Question or Issue I activated the 2-month free trial of the premium account and started paying on . Now I want to switch to the premium duo, but I wanted to keep the 2 free months. By switching to the duo now, do I lo...

Casual Listener

Plan Premium Country Portugal   My Question or Issue   I activated the 2-month free trial of the premium account and started paying on <snip - Moderator Edit>. Now I wan...

CryticalAce

Spotify Star

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

12 month prepaid plan not showing

PlanPremiumCountryNigeriaDevice(iPhone/Macbook)Operating System(iOS ) My Question or IssueMy 12-month prepaid plan just ended and I wanted to renew it but it's gone. it's only allowing me to pay monthly. how do i change this error?

Visitor

Plan Premium Country Nigeria Device (iPhone/Macbook) Operating System (iOS )   My Question or Issue My 12-month prepaid plan just ended and I wanted to renew it but it's gone. it'...

Billy-J

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Re: Artists Wanted Edition No 17 - The WINNER!

@AdamDamon I'm curious about premium verison of spotify. What we get in the premium version of spotify? Can we get the spotify premium app for free like spotify mod?

Newbie

@AdamDamon I'm curious about premium verison of spotify. What we get in the premium version of spotify? Can we get the spotify premium app for free like spotify mod?

ThisCommunitySucks

Community Legend

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from Duo to Family

PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...

Newbie

Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had ...

MihailY

Moderator

621 Views

3 replies

0 likes

Duo
Premium
Subscription
  • 621 Views
  • 3 replies
  • 0 likes

Premium stopped working when moving country

PlanFree/PremiumCountryUK/FranceDevicePC and Samsung phoneOperating SystemWindows 11 My Question or Issuei moved to france for the summer, although im usually based in the uk. i resubbed for premium student plan on the 12th of this month, yet its now...

Newbie

  Plan Free/Premium Country UK/France Device PC and Samsung phone Operating System Windows 11   My Question or Issue i moved to france for the summer, although im usually based i...

Billy-J

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Extended Audio book pop up

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen purchasing the extra listening hours for audio books, is the $12.99 fee for the entire y...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When pu...

Ivelina

Moderator

2110 Views

7 replies

0 likes

  • 2110 Views
  • 7 replies
  • 0 likes