Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Extended Audio book pop up

Solved!

Extended Audio book pop up

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

When purchasing the extra listening hours for audio books, is the $12.99 fee for the entire year?  Or per month.  Thank you

 

Reply

Accepted Solutions
Marked as solution

Hi @bourjman,

 

The $12.99 fee for additional audiobook listening hours on Spotify in the U.S. is a one-time purchase, not a monthly or annual subscription. This top-up provides 10 extra hours of audiobook listening time, which remain valid for 12 months from the date of purchase, as long as you maintain an active Premium subscription.

 

These top-up hours are utilized only after you've exhausted the 15 monthly hours included with your Premium plan. If you don't use all your top-up hours within a month, the unused hours carry over until they expire or are used up.

 

It's important to note that this top-up is not a recurring charge; you're billed only when you choose to purchase additional hours. If you cancel your Premium subscription, you'll lose access to any remaining top-up hours unless you resubscribe within 12 months of the purchase.

 

Let me know if you have any other questions 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

7 Replies

Hi @bourjman, and welcome to the Community.

 

Spotify Premium users get 15 hours of audiobook listening per month included in their subscription. If you use up those 15 hours, you can buy extra listening time:

  • 10-hour top-up: $12.99 

  • These top-ups last for 12 months from the date of purchase.

Keep in mind that only the plan manager (not other members) on Premium Duo or Premium Family can use the audiobook hours.

 

Let me know if you have any other questions!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ok - please confirm that it is a ONE time charge of $12.99 for the entire year.  And not $12.99 per month.  The answer just says the pop up is $12.99 and lasts for 12 months from the date of purchase - doesn't quite answer my question. Thank you

Marked as solution

Hi @bourjman,

 

The $12.99 fee for additional audiobook listening hours on Spotify in the U.S. is a one-time purchase, not a monthly or annual subscription. This top-up provides 10 extra hours of audiobook listening time, which remain valid for 12 months from the date of purchase, as long as you maintain an active Premium subscription.

 

These top-up hours are utilized only after you've exhausted the 15 monthly hours included with your Premium plan. If you don't use all your top-up hours within a month, the unused hours carry over until they expire or are used up.

 

It's important to note that this top-up is not a recurring charge; you're billed only when you choose to purchase additional hours. If you cancel your Premium subscription, you'll lose access to any remaining top-up hours unless you resubscribe within 12 months of the purchase.

 

Let me know if you have any other questions 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

 THANK YOU!!

You're welcome 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Where do I go to purchase the Top up?

Hey @mariposa4390,

 

Thanks for posting in the thread!

 

In order to purchase top-up hours you should first log in to your account on the Account Page here. Then, under Subscription, select Audiobook listening time > under Top-ups, select Top up.

 

You can also find additional info about Audiobook listening time in this help article.

 

Don't hesitate to let us know if you've got any other questions 🙂

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random