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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 71929 Views
  • 25 replies
  • 5 likes
  • 71929 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 41832 Views
  • 19 replies
  • 2 likes
  • 41832 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 29807 Views
  • 16 replies
  • 3 likes
  • 29807 Views
  • 16 replies
  • 3 likes

музыка

Здравствуйте, такой вопрос а можно использовать музыку на свой видео ролике в ютубе?

  • Visitor
  • Здравствуйте, такой вопрос а можно использовать музыку на свой видео ролике в ютубе?
  • Jose_M
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can’t purchase solo premium in quebec

So basically for the last 2 weeks i’ve been trying to figure out a way to buy spotify premium solo for myself. I’ve searched everywhere online and no solution. i live in quebec city and every time i try to click the stup** link it gives me an error s...

  • Casual Listener
  • So basically for the last 2 weeks i’ve been trying to figure out a way to buy spotify premium solo for myself. I’ve searched everywhere online and no solution. i live in quebec city and every time i ...
  • Eni
  • Moderator
  • 299 Views
  • 7 replies
  • 0 likes
  • 299 Views
  • 7 replies
  • 0 likes

Superuser Contribution Lost my Premium + Hulu plan option

Hi, I previously was on the student premium plan, with Spotify + Hulu + Showtime, and when I finished with school that plan switched to a $9.99 Spotify + Hulu plan. I recently wanted to make the switch to a Duo plan, but realized too late that Duo wo...

  • Newbie
  • Hi,   I previously was on the student premium plan, with Spotify + Hulu + Showtime, and when I finished with school that plan switched to a $9.99 Spotify + Hulu plan. I recently wanted to make...
  • Maddogeric
  • Casual Listener
  • 520 Views
  • 3 replies
  • 1 likes
  • 520 Views
  • 3 replies
  • 1 likes

Spotify mudou do plano universitário para o premium sem solicitação

Durante todo o ano de 2022 utilizei o Spotify com plano universitário, e ao chegar o dia do pagamento do mês de janeiro de 2023 fui cobrado pelo plano premium sem ter feito nenhuma alteração!

  • Newbie
  • Durante todo o ano de 2022 utilizei o Spotify com plano universitário, e ao chegar o dia do pagamento do mês de janeiro de 2023 fui cobrado pelo plano premium sem ter feito nenhuma alteração!
  • Bittencourt
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

I've cancelled premium and cant buy it again

Hi, i have recently cancelled my spotify subscribtion. But after couple days, I've decided that i want it again. unfortunatelly it always tells me that i can not buy it, because i'm not allowed to have the free tryout. I know that I can't, and i don'...

  • Visitor
  • Hi, i have recently cancelled my spotify subscribtion. But after couple days, I've decided that i want it again. unfortunatelly it always tells me that i can not buy it, because i'm not allowed to ha...
  • Billy-J
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

cant acess free content when loggdd out

PlanFree My Question or IssueWhen I log out and login or log in in another device, a try a free trial of spotify screen which I can't do anything but click the options. Is there a way to surpass it.?

  • Visitor
  • Plan Free   My Question or Issue When I log out and login or log in in another device, a try a free trial of spotify screen which I can't do anything but click the options. Is there a way to...
  • Billy-J
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

I bought 3 months "promotion " and still u took money from my bank account

I bought 3 months "promotion " and still u took money from my bank account, it's not the first time it happens, that you Doble charge me, it's call stealing.., and pls fix that problem..

  • Visitor
  • I bought 3 months "promotion " and still u took money from my bank account, it's not the first time it happens, that you Doble charge me, it's call stealing.., and pls fix that problem..
  • Billy-J
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

gift card not working

bought a gift card today from superstore, go to use it and it says it isn't valid

  • Visitor
  • bought a gift card today from superstore, go to use it and it says it isn't valid
  • Billy-J
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Premium duo not working for my duo

PlanPremiumCountryAustria Device(iPhone 11)Operating System(iOS 13.6) My Question or IssueSo i got spotify premium duo for me and my roommate,and for me premium works perfectly but for her it doesn't work,she still gets ads,she can't skip songs.Can y...

  • Casual Listener
  • Plan Premium Country Austria   Device (iPhone 11) Operating System (iOS 13.6)   My Question or Issue So i got spotify premium duo for me and my roommate,and for me premium works ...
  • Billy-J
  • Spotify Star
  • 1819 Views
  • 5 replies
  • 0 likes
  • 1819 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pre-paid premium didn't changed to duo after changed plan

I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my premium to get to duo plan?

  • Casual Listener
  • I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my prem...
  • Eni
  • Moderator
  • 883 Views
  • 9 replies
  • 1 likes
  • 883 Views
  • 9 replies
  • 1 likes

Can you please return my money back from cancelled Spotify Premium

Hey, so I thought that I cancelled my Spotify Premium subscription, but I didn't. Could you please cancel this remaining Spotify Premium time for me and refund money to my Paypal account: ?This subscription renewed just 2 days ago, and I just realize...

  • Visitor
  • Hey, so I thought that I cancelled my Spotify Premium subscription, but I didn't. Could you please cancel this remaining Spotify Premium time for me and refund money to my Paypal account: <removed...
  • Jose_M
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Premium not appearing since phone upgrade

UKiphone14account Premium I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists etc) but it’s not registered me as having a premium account, It’...

  • Visitor
  • UK iphone14 account Premium  I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists et...
  • Jose_M
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

How do I get my money refunded

I want to get my money refunded from 01-12-2023

  • Visitor
  • I want to get my money refunded from 01-12-2023
  • Jose_M
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Student Plan Expired!

Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that when it's about to expire i will recieve an email ...

  • Casual Listener
  • Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that...
  • Jose_M
  • Spotify Star
  • 193 Views
  • 3 replies
  • 0 likes
  • 193 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error code 30

PlanPremiumCountryUKDeviceiPHone XROperating SystemiOS 15.6.1 My Question or IssueUnable to login on iOS via Spotify app - getting error message - “something went wrong. Try again (code=30).Uninstalled app and reinstalled with same issue.Can log in v...

  • Casual Listener
  • Plan Premium Country UK Device iPHone XR Operating System iOS 15.6.1   My Question or Issue Unable to login on iOS via Spotify app - getting error message - “something went wrong. Try...
  • Inadram
  • Newbie
  • 2891 Views
  • 6 replies
  • 0 likes
  • 2891 Views
  • 6 replies
  • 0 likes

Superuser Contribution 환불

환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다

  • Newbie
  • 환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다
  • Eni
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Won't accept my payment

Doesn't accept my credit card

  • Visitor
  • Doesn't accept my credit card
  • Jose_M
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes