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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150659 Views

69 replies

10 likes

Premium for Family
  • 150659 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

96434 Views

89 replies

4 likes

  • 96434 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Extended Audio book pop up

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen purchasing the extra listening hours for audio books, is the $12.99 fee for the entire y...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When pu...

Ivelina

Moderator

2253 Views

7 replies

0 likes

  • 2253 Views
  • 7 replies
  • 0 likes

premium

I created playlists, with songs on my iphone. If I move to Premium, will I lose these songs in the Playlists?

Visitor

I created playlists, with songs on my iphone.  If I move to Premium, will I lose these songs in the Playlists?

ThisCommunitySucks

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cancel premium account

Hi my premium plan is expire tomorrow and i tried for half an hour to cancel the premium account and I could not.cancel my account today only

Visitor

Hi my premium plan is expire tomorrow and i tried for half an hour to cancel the premium account and I could not.cancel my account today only

etwisler

Visitor

82904 Views

3 replies

1 likes

  • 82904 Views
  • 3 replies
  • 1 likes

Abonnement PREMIUM ne fonctionne plus

Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques jours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est souscrit avec mon forfait.J'avais créer un autre comp...

Visitor

Bonjour, j’ai depui assez longtemps spotify premium cependant depuis quelques jours cela ne fonctionne plus et mon abonnement s’est mis en free. Comment cela se fait ? Sachant que l’abonnement est so...

Billy-J

Spotify Star

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

I bought spotify premium on 2nd of july for 3 months but my premium disappeared

my premium acc was supposed to expire on sept 2nd 2025 but as of 17th july I have a free acc. After checking acc details its showing me that I opted for a refund which is not true. Now I want my premium back and not the refund

Visitor

my premium acc was supposed to expire on sept 2nd 2025 but as of 17th july I have a free acc. After checking acc details its showing me that I opted for a refund which is not true. Now I want my prem...

MateusM

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

spotify premium not working

Planfree / individual free trialCountryUKDeviceiPhone 14Operating Systemios 18My Question or Issuelast night my mum and i tried doing the individual free trial for premium and we used paypal pay method. i’ve seen that paypal has been faulty in genera...

Visitor

  Plan free / individual free trial Country UK Device iPhone 14 Operating System ios 18 My Question or Issue last night my mum and i tried doing the individual free trial for premium a...

d-underground

Visitor

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Payment

All my credit cards got declined even though they can be used. It keeps giving me an error message that my cards are not working and asking me to try again. PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(...

Visitor

All my credit cards got declined even though they can be used. It keeps giving me an error message that my cards are not working and asking me to try again.  Plan Premium Country   Dev...

Bittencourt

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Credit Card being Charged

I changed my credit card info about 2 weeks ago. I added a new credit card and removed the old one. This week I see that my old credit card was charged. I went back to my account and my old credit card information wasn’t even there. How do I make sur...

Casual Listener

I changed my credit card info about 2 weeks ago. I added a new credit card and removed the old one. This week I see that my old credit card was charged. I went back to my account and my old credit ca...

multumescmult

Newbie

933 Views

2 replies

0 likes

  • 933 Views
  • 2 replies
  • 0 likes

Zahlungsmethode passt nicht zu meinem Land [Schweiz]

PlanFree --> PremiumCountrySchweizMy Question or IssueHeydas Probeabo ist nun durch und Spotify kann das Premiumabo nicht auf meiner VISA-Karte belasten. Grund: mein Land stimmt nicht mit der Zahlungsmethode übereinDie Karte kommt nicht aus der Schwe...

Casual Listener

Plan Free --> Premium Country Schweiz My Question or Issue Hey das Probeabo ist nun durch und Spotify kann das Premiumabo nicht auf meiner VISA-Karte belasten. Grund: mein Land stimmt nicht ...

Baggeler

Visitor

5101 Views

5 replies

0 likes

  • 5101 Views
  • 5 replies
  • 0 likes

Superuser Contribution Charged for a plan immediately for 3 months premium trial

I applied for a plan that offers 3 months free trial wef 22/12/22 and payment date as per the mandate was fixed on 22/03/23. However I got charged immediately and the app says next payment date as 22/03/23. That means the offer is applied but what ab...

Visitor

I applied for a plan that offers 3 months free trial wef 22/12/22 and payment date as per the mandate was fixed on 22/03/23. However I got charged immediately and the app says next payment date as 22...

Dave560k2

Visitor

1402 Views

4 replies

0 likes

  • 1402 Views
  • 4 replies
  • 0 likes

Superuser Contribution What the **bleep** is going on????????

I have Spotify premium on my phone which is ok, yet the spotify on my laptop is free and wont let me purchase premium also the playlists are different yet the email & password remains the same!I have tried changing my bank details but they arent acce...

Casual Listener

I have Spotify premium on my phone which is ok, yet the spotify on my laptop is free and wont let me purchase premium also the playlists are different yet the email & password remains the same! ...

Eni

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I'm not receiving a PIN number when I try to pay by Carrier

I'm try to pay for my Duo Premium plan by my orange line number and for the 4th time in a row the app asked for verification by sending a PIN number and I'm not receiving it and I know my phone number is right

Visitor

I'm try to pay for my Duo Premium plan by my orange line number and for the 4th time in a row the app asked for verification by sending a PIN number and I'm not receiving it and I know my phone numbe...

loaayshaalan

Visitor

4978 Views

29 replies

1 likes

  • 4978 Views
  • 29 replies
  • 1 likes

Trying to restart my individual subscription

My Question or IssueSpotify forced me to cancel my individual premium subscription at the beginning of the year to be able to use gift cards. Now that the gift cards are used they wont let me restart my individual subscription because I already used ...

Visitor

My Question or Issue Spotify forced me to cancel my individual premium subscription at the beginning of the year to be able to use gift cards. Now that the gift cards are used they wont let me resta...

MateusM

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't subscribe to premium

Hi,Once I had subscription with my credit card and I would like to subscribe again but I can't do it because the system says that: It looks like you've already taken a trial period, so you're not eligible for this offer. however, you can still subscr...

Visitor

Hi, Once I had subscription with my credit card and I would like to subscribe again but I can't do it because the system says that: It looks like you've already taken a trial period, so you're not e...

Al3xq

Visitor

17942 Views

11 replies

1 likes

  • 17942 Views
  • 11 replies
  • 1 likes

1$ promo

hey a couple days ago spotify sent me a promo on the main page saying i could come back to premium for a month for 1$. when I log in it's not there anymore. how can I check if it's available for my account? thanks!

Visitor

hey a couple days ago spotify sent me a promo on the main page saying i could come back to premium for a month for 1$. when I log in it's not there anymore. how can I check if it's available for my a...

Billy-J

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

switched to student subscription during 1 month free and it cut off my premium

I hadnt had premium for a while so i decided to use the $1 for 1 month of premium but when i went and redeemed it, i decided to go ahead and renew my subscription for my student plan as well, but when i did, it switch me off of the $1 month plan and ...

Visitor

I hadnt had premium for a while so i decided to use the $1 for 1 month of premium but when i went and redeemed it, i decided to go ahead and renew my subscription for my student plan as well, but whe...

Billy-J

Spotify Star

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Premium Duo Not Working

PlanPremium DuoCountryCanadaDeviceMacbookOperating SystemiOS My Question or IssueI upgraded to the Premium Duo plan this morning and can't add my significant other. There is no link in my account and when I use the invite link (per the Spotify help p...

Regular

Plan Premium Duo Country Canada Device Macbook Operating System iOS   My Question or Issue I upgraded to the Premium Duo plan this morning and can't add my significant other. There is ...

Brallen57

Visitor

5137 Views

9 replies

1 likes

Account
Premium
  • 5137 Views
  • 9 replies
  • 1 likes

Superuser Contribution I subscribed for premium plan but it's not showing on the app

I subscribed for premium spotify plan but it did not upgrade my plan however I was charged and the payment was successful

Visitor

I subscribed for premium spotify plan but it did not upgrade my plan however I was charged and the payment was successful

Susan_GP

Moderator

1228 Views

3 replies

1 likes

  • 1228 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium ended early?

I paid for premium on the 28th of April, It is now 17th of May and the premium has ended. Is it supposed to do this? I paid for a FULL month of premium. I am very upset especially since I can’t afford premium anymore

Newbie

I paid for premium on the 28th of April, It is now 17th of May and the premium has ended. Is it supposed to do this? I paid for a FULL month of premium. I am very upset especially since I can’t affor...

Ssvunrizze

Visitor

3619 Views

9 replies

0 likes

  • 3619 Views
  • 9 replies
  • 0 likes