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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75946 Views
31 replies
2 likes
Moderator
121702 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159837 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313175 Views
174 replies
13 likes
Tengo una cuenta premium familiar y se me está cargado a mi cuenta un cobro extra de nombre spotify stockholm de 5.22 dolares, llevo el registro que hace dos meses se produce esto necesito que que solucionen y me devuelvan el cargo a mi targeta
Tengo una cuenta premium familiar y se me está cargado a mi cuenta un cobro extra de nombre spotify stockholm de 5.22 dolares, llevo el registro que hace dos meses se produce esto necesito que que so...
Visitor
10581 Views
10 replies
0 likes
For several years, I have been enrolled in a premium subscription with access to Hulu. Since Hulu became a part of Disney Plus, I no longer have access via my TV app, Roku. The Hulu logo has been removed and replaced by Disney Plus, for which I am re...
For several years, I have been enrolled in a premium subscription with access to Hulu. Since Hulu became a part of Disney Plus, I no longer have access via my TV app, Roku. The Hulu logo has been rem...
Spotify Star
616 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy 13 year old son has set up a free trial and is being charged every month. I've just found ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My 13 y...
Spotify Star
316 Views
1 replies
1 likes
How long in advance do I need to cancel my subscription to ensure that I dont get charged the next premium?
How long in advance do I need to cancel my subscription to ensure that I dont get charged the next premium?
Spotify Star
416 Views
1 replies
0 likes
I was cancelled my subscription plan refund the money
I was cancelled my subscription plan refund the money
Moderator
601 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Moderator
14521 Views
8 replies
0 likes
I currently pay for my subscription via Google Play. When I click on "Manage subscription", this is also displayed. However, I have no option to switch to a different payment method. I would like to pay my subscription directly via PayPal.Is there a ...
I currently pay for my subscription via Google Play. When I click on "Manage subscription", this is also displayed. However, I have no option to switch to a different payment method. I would like t...
Moderator
6847 Views
5 replies
1 likes
Premium Individual Premium India Redmi 11 Prime Android My Spotify premium disappeared out of nowhere, which I had paid for through SBI bank, After the Disappearance of my Spotify premium, my account started looking like the content I had were delete...
Premium Individual Premium India Redmi 11 Prime Android My Spotify premium disappeared out of nowhere, which I had paid for through SBI bank, After the Disappearance of my Spotify ...
Visitor
1061 Views
4 replies
0 likes
I bought premium online and it won’t let me change the music telling me to buy premium when I just did. I’m upset that’s money spent, and I really don’t have time for this PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 20...
I bought premium online and it won’t let me change the music telling me to buy premium when I just did. I’m upset that’s money spent, and I really don’t have time for this Plan Free/Premium ...
Spotify Star
301 Views
1 replies
0 likes
Hey @aneeshore, thanks for reaching out to the Community! I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take.To prevent this from happening in the future, there are many measures you...
Hey @aneeshore, thanks for reaching out to the Community! I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take. To prev...
Visitor
356 Views
1 replies
0 likes
PlanPremiumCountryCanada My Question or IssueHello all, I've just been charged 134,77 CAN $ for audiobooks, even though I'm the primary beneficiary of my Premium account. I've learned today that I have a limited amount of hours per month, but I don't...
Plan Premium Country Canada My Question or Issue Hello all, I've just been charged 134,77 CAN $ for audiobooks, even though I'm the primary beneficiary of my Premium acco...
Moderator
241 Views
1 replies
0 likes
I bought a spotify premium subscription and later on it charged me. I already payed for it and I cancelled my subscription. I don’t see it on my list of subscriptions anymore so I thought I was good. Then next thing you know Spotify is charging me 12...
I bought a spotify premium subscription and later on it charged me. I already payed for it and I cancelled my subscription. I don’t see it on my list of subscriptions anymore so I thought I w...
Spotify Star
425 Views
1 replies
0 likes
PlanPremiumCountryRomaniaDeviceASUS Laptop & Samsung Galaxy S10Operating SystemWindows 10 Pro x64 & Android 10 My Question or IssueI have a physical Revolut card registered on my account. Today I tried to change it since I don't want to use it for on...
Plan Premium Country Romania Device ASUS Laptop & Samsung Galaxy S10 Operating System Windows 10 Pro x64 & Android 10 My Question or Issue I have a physical Revolut card regi...
Visitor
10658 Views
10 replies
0 likes
Hola soy nuevo en Spotify y cuando pongo la tarjeta para poner el plan de Spotify premium gratis durante tres meses no me deja me dice ya obtuviste este plan
Hola soy nuevo en Spotify y cuando pongo la tarjeta para poner el plan de Spotify premium gratis durante tres meses no me deja me dice ya obtuviste este plan
Spotify Star
567 Views
1 replies
0 likes
Is it factual information that if i buy an audiobook as a premium member and that book is over 15 hrs of listening time that I HAVE TO PAY MORE MONEY TO FINISHING THE FLUBBING BOOK UHHH WhUTT WhY!? Love, Spotify, been a customer since i’m like 15 I’m...
Is it factual information that if i buy an audiobook as a premium member and that book is over 15 hrs of listening time that I HAVE TO PAY MORE MONEY TO FINISHING THE FLUBBING BOOK UHHH WhUTT WhY!? L...
257 Views
0 replies
0 likes
I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a family that aren't under one roof? If not, how do I gi...
I'd like to introduce my partner to spotify but duo is for those who have moved in together only. Is there any reason for this? i.e. Are there any other options for having multiple accounts for a fam...
Visitor
16357 Views
6 replies
0 likes
¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?
¿Buenas noches, el día de hoy me cobraron mi plan dúo, quisiera saber si hago el cambio de plan al familiar, como sería el cobro?
Community Legend
216 Views
1 replies
0 likes
PlanFamily PremiumCountryUSADeviceIphone 16 Pro Max Plus Operating SystemiOS 18.5My Question or IssueThis morning before I made my payment. I had a 3 Months Free Gift Link for a User who hadn’t used Premium Before. I didn’t click or save the link be...
Plan Family Premium Country USA Device Iphone 16 Pro Max Plus Operating System iOS 18.5 My Question or Issue This morning before I made my payment. I had a 3 Months Free Gift Li...
Spotify Star
738 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to pay my Spotify student premiums couple of days early as my I’m changing payment cards. Can I do this?
Plan Premium Country Usa Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to pay my Spotify student premiums couple of days ear...
Regular
403 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
209 Views
1 replies
0 likes
