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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129574 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58998 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
235261 Views
145 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am paying for a premium subscription. Why do I have commercials breaking into the content ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am pay...
Spotify Star
628 Views
3 replies
1 likes
PlanDuoCountryUnited StatesDevice(iPhone 15 ProOperating System(iOS 18.1.1 My Question or IssueMy girlfriend and I had separate Spotify premium accounts. We wanted to switch to Duo so I changed my subscription to Duo. When my girlfriend went to join ...
Plan Duo Country United States Device (iPhone 15 Pro Operating System (iOS 18.1.1 My Question or Issue My girlfriend and I had separate Spotify premium accounts. We wanted to switch ...
Spotify Star
240 Views
1 replies
0 likes
I want to get the Hulu/Max/Disney+ bundle.Max detected that I had a Hulu account already, and redirected to Hulu.My Hulu account is linked to Spotify. Hulu redirected me to Spotify.In my Spotify account, I can't find a way to remove Hulu.At that poin...
I want to get the Hulu/Max/Disney+ bundle. Max detected that I had a Hulu account already, and redirected to Hulu. My Hulu account is linked to Spotify. Hulu redirected me to Spotify. In my Spotif...
Casual Listener
1433 Views
4 replies
0 likes
PlanPremium/Duo My Question or IssueI received an email a few days back about a 2 month duo trial for the normal premium price ($11.99). It said after 2 months the price would go to $16.99. I followed the link, and at the checkout page, it said the p...
Plan Premium/Duo My Question or Issue I received an email a few days back about a 2 month duo trial for the normal premium price ($11.99). It said after 2 months the price would go...
Visitor
1241 Views
2 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhone 14 and iPhone 16 proOperating SystemiOS My Question or IssueI currently pay for my son's premium account, while I have a free account. If I want to start a premium account for us both instead, how do I...
Plan Free/Premium Country United States Device iPhone 14 and iPhone 16 pro Operating System iOS My Question or Issue I currently pay for my son's premium account, while I have ...
Spotify Star
801 Views
1 replies
0 likes
Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i did not receive the subscription due to the countries not matching. I'd like a refund so ...
Plan Free Country Poland Device iPhone 14 pro max Operating System iOS 18.3 My Question or Issue I have purchased premium for students and it charged me , yet i di...
Visitor
565 Views
3 replies
0 likes
Estoy intentando comprar una suscripción y la sección para poner la información de la tarjeta no me carga y tengo buena conexión a Internet
Estoy intentando comprar una suscripción y la sección para poner la información de la tarjeta no me carga y tengo buena conexión a Internet
Moderator
259 Views
1 replies
0 likes
Did all necessary steps
Did all necessary steps
Newbie
1054 Views
5 replies
0 likes
I subscribed to the Premium Individual plan in January and paid for the entire year, for convenience but now i intend to switch to a Premium Duo plan and wants to cancel the Premium Individual plan BUT i see now "cancel subscription" option under my ...
I subscribed to the Premium Individual plan in January and paid for the entire year, for convenience but now i intend to switch to a Premium Duo plan and wants to cancel the Premium Individual plan B...
Spotify Star
452 Views
1 replies
0 likes
I currently live in the UK, however I'll be relocating due to a new job. I've cancelled my subscription as I wasn't aware Spotify existed in the new country, however it does . I wanted to know if I can keep my old profile, if I am purchasing another ...
I currently live in the UK, however I'll be relocating due to a new job. I've cancelled my subscription as I wasn't aware Spotify existed in the new country, however it does . I wanted to know if I c...
Spotify Star
306 Views
1 replies
0 likes
I was listening to a music album and I got an add from "Spotify Advertisement", after the add finished it starting playing another one, and another one, non-stopping. I have spotify premium duo, I'm supposed to be paying to don't have adds on my musi...
I was listening to a music album and I got an add from "Spotify Advertisement", after the add finished it starting playing another one, and another one, non-stopping. I have spotify premium duo, I'm ...
Spotify Star
356 Views
1 replies
0 likes
Soy de México, recientemente me apareció una foto de una promoción duo por el evento de San Valentín, pero al querer activarla después ya no la encuentro por ningún lado, el costo era de $129.00 al mes por 2 mes, a partir del tercer mes sería el cost...
Soy de México, recientemente me apareció una foto de una promoción duo por el evento de San Valentín, pero al querer activarla después ya no la encuentro por ningún lado, el costo era de $129.00 al m...
727 Views
0 replies
0 likes
Can I redeem a gift card to cover part of a months subscription cost? For example, would a gift card for £20 give one free month and £8 off the next month?
Can I redeem a gift card to cover part of a months subscription cost? For example, would a gift card for £20 give one free month and £8 off the next month?
Spotify Star
318 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
544 Views
1 replies
0 likes
So how can can I get it back without paying again
So how can can I get it back without paying again
Spotify Star
294 Views
1 replies
0 likes
Is the monthly fee taken in US Dollars or Canadian dollars?
Is the monthly fee taken in US Dollars or Canadian dollars?
Spotify Star
378 Views
1 replies
0 likes
Confirmei o pagamento no mês de dezembro e janeiro veio debitado no meu cartão 2 vezes o valor.
Confirmei o pagamento no mês de dezembro e janeiro veio debitado no meu cartão 2 vezes o valor.
Spotify Star
309 Views
3 replies
0 likes
Hello,I am in Italy, and trying to upgrade from a Premium Duo plan to a Premium Family plan. When I go under Account - Subscriptions - Available Subscriptions, Premium Family is available, but when I click on Select it sends me back to the account pa...
Hello, I am in Italy, and trying to upgrade from a Premium Duo plan to a Premium Family plan. When I go under Account - Subscriptions - Available Subscriptions, Premium Family is available, but when...
Moderator
183 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI have a Duo plan but my partner never bothered to sign up. I want to keep my regular premium plan but cancel the duo piece, which I'm paying for but not using. I can't figure out how to cancel Duo without ge...
Plan Premium Country USA My Question or Issue I have a Duo plan but my partner never bothered to sign up. I want to keep my regular premium plan but cancel the duo piece, which I'm payin...
Spotify Star
512 Views
1 replies
0 likes
Plan Free/Premium Country España Device Operating System My Question or Issue Propongo que hagan un descuento de premium para los docentes de música de educacion pública de primària y secundària para facilitar el acceso a los niños y niñas a la músic...
Plan Free/Premium Country España Device Operating System My Question or Issue Propongo que hagan un descuento de premium para los docentes de música ...
Moderator
458 Views
1 replies
0 likes
