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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73111 Views
31 replies
2 likes
Moderator
121049 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157654 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308589 Views
171 replies
13 likes
My Question or IssueWhy can't I switch to BASIC Premium as I don't wany podcasts?I can't find anyway to do it.
My Question or Issue Why can't I switch to BASIC Premium as I don't wany podcasts? I can't find anyway to do it.
Visitor
2812 Views
10 replies
1 likes
My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .
My spotify AB payment this feb 2024 inthe amount of 149 pesos (phil) was not shown in my gcash message to verify the actual deduction from my account .
Moderator
4258 Views
7 replies
0 likes
PlanPremium CountryOrigin - BrazilCurrent - Switzerland DeviceMore than one device My Question or IssueI'm originally from Brazil, where my account was registered. However, I'm leaving in Switzerland for a few months. However, the payment is not work...
Plan Premium Country Origin - Brazil Current - Switzerland Device More than one device My Question or Issue I'm originally from Brazil, where my account was registered...
Visitor
5087 Views
2 replies
0 likes
I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. All i have found is that you need the corresponding ...
I want to change to a basic plan from my premium one since I don't listen to audiobooks but I cant find the option? It shows up on the spotify website but not my account when I try to change plans. A...
Spotify Star
578 Views
1 replies
0 likes
I just got ads while listening to a music playlist.
I just got ads while listening to a music playlist.
Spotify Star
4322 Views
13 replies
0 likes
Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual manera volví al plan gratisPlanFree/Premium
Hola, ayer me active mi cuenta de Spotify por tres meses gratis con una nueva tarjeta que me dieron pero hoy desperté y ya no estaba activa, tenía una nueva tarjeta y un nuevo correo pero de igual ma...
Spotify Star
937 Views
1 replies
0 likes
PlanPremiumCountryFinland My Question or IssueI'd like to give as a gift the Premium license, using a gift card. For some reason it seems that in Finland I cannot buy a gift card for a whole year, the maximum period is 6 months. So: If a person gets ...
Plan Premium Country Finland My Question or Issue I'd like to give as a gift the Premium license, using a gift card. For some reason it seems that in Finland I cann...
Spotify Star
3429 Views
5 replies
0 likes
PlanPremium DuoCountryAustralia Device(iPhone 13) My Question or IssueThere is hidden adverts imbedded in some of the podcasts and music.( It’s extremely annoying when paying premium and it’s advertised no adds) with the price increase is this going ...
Plan Premium Duo Country Australia Device (iPhone 13) My Question or Issue There is hidden adverts imbedded in some of the podcasts and music. ( It’s extremely a...
Spotify Star
1350 Views
1 replies
0 likes
Why am I paying 2 x subscriptionsPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Why am I paying 2 x subscriptions Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
Spotify Star
1265 Views
1 replies
0 likes
I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.
I was subscriebed to premium for almost 2 years now. When I try to pay my subscription it declines the whole process even though I have money. Please help me.
Spotify Star
682 Views
3 replies
0 likes
PlanDuoCountryUnited StatesDevicePixel 9Operating SystemAndroid My Question or IssueSpotify has been double charging us for a duo account for the last 5 months. Both my wife and my account show that we are duo managers with me on her subscription and...
Plan Duo Country United States Device Pixel 9 Operating System Android My Question or Issue Spotify has been double charging us for a duo account for the last 5 months. Both my wife ...
Spotify Star
284 Views
1 replies
0 likes
PlanPremium StudentCountryPolandDeviceLaptop, Motorola Moto G15, Macbook Pro 13" Late 2016Operating SystemWindows 10, Mac Os 13, Android 14 My Question or IssueThe spotify changed my plan from Premium Student to Premium and I cannot verificate via Sh...
Plan Premium Student Country Poland Device Laptop, Motorola Moto G15, Macbook Pro 13" Late 2016 Operating System Windows 10, Mac Os 13, Android 14 My Question or Issue The spotify ch...
Spotify Star
279 Views
1 replies
0 likes
I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit went to him & he NEVER listens to audiobooks. How do I ge...
I'd reached my max in audiobook monthly listening & decided to get the audiobook add-on as I like to use it. I have a duo acct w/ my husband with me as the primary member. The audiobook credit we...
Moderator
350 Views
2 replies
0 likes
I can't find an option to cancel a podcast subscription and I've never received an email concerning the payment. I'm one member of a Spotify Family account.
I can't find an option to cancel a podcast subscription and I've never received an email concerning the payment. I'm one member of a Spotify Family account.
Moderator
2998 Views
3 replies
0 likes
It keeps telling me to try later, have been trying for a week about ready to cancel and try different service.
It keeps telling me to try later, have been trying for a week about ready to cancel and try different service.
Moderator
1950 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI've been getting Spotify Ads saying I could get 3 months of premium free, if I never had premium before, I don't know if I did or not, how could I check?
Plan Free/Premium Country USA Device PC Operating System Windows 10 My Question or Issue I've been getting Spotify Ads saying I could get 3 months of premium free, if I never...
Not applicable
3307 Views
7 replies
0 likes
PlanPremium DuoCountryMoroccoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I am reaching out because I subscribed to a Premium Family plan in order to share ...
Plan Premium Duo Country Morocco Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
Spotify Star
684 Views
1 replies
0 likes
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei get my emails from you in spanish, my language i danish and i dont understand spanish, can you please change it!
Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i get my emails from you in spanish, my lang...
Visitor
869 Views
2 replies
0 likes
Country : IndiaOperating System: Android Pie My Question or Issue I paid one year plan using UPI payment method, the amount is deducted from my account but premium is not activated in my account.
Country : India Operating System: Android Pie My Question or Issue I paid one year plan using UPI payment method, the amount is deducted from my account but premium is not activate...
Moderator
2208 Views
7 replies
1 likes
PlanFree/PremiumCountryINDevice(iPhone 11)Operating System(iOS 18.) My Question or IssueI have a premier subscription code with me but when i try to redeem the code, i am getting error. The code is valid and not expired. Unfortunately this Premium co...
Plan Free/Premium Country IN Device (iPhone 11) Operating System (iOS 18.) My Question or Issue I have a premier subscription code with me but when i try to redeem the code, i am get...
Community Legend
564 Views
1 replies
0 likes
