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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Jeremy
  • Moderator
  • 52006 Views
  • 23 replies
  • 4 likes
  • 52006 Views
  • 23 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 32591 Views
  • 19 replies
  • 2 likes
  • 32591 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Alex
  • Moderator
  • 21867 Views
  • 8 replies
  • 1 likes
  • 21867 Views
  • 8 replies
  • 1 likes

Premium family subscription suddenly changed to free

Hi, My Family Premium subscription suddenly changed to a free subscription without any notification or whatever. If I log in to my account I can see my last subscription payment on the 10th of april. I tried looking if I accidential made a second acc...

  • Newbie
  • Hi,   My Family Premium subscription suddenly changed to a free subscription without any notification or whatever. If I log in to my account I can see my last subscription payment on the 10th ...
  • Maxim
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

I lost my premium subscription

I lived in Russia and my access to the application was disabled. after all the events, I moved to the USA, but the premium, which was around the end of May, disappeared. Help me figure this out

  • Visitor
  • I lived in Russia and my access to the application was disabled. after all the events, I moved to the USA, but the premium, which was around the end of May, disappeared. Help me figure this out
  • Maxim
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Solved!! Refund

PlanFree/PremiumCountryBelarusDevice(iPhone Operating System(iOS 10) My Question or IssueI forgot to cancel my premium subscription Money was debited from my card without notification of subscription renewal.I would be very grateful if Spotify tech s...

  • Newbie
  •   Plan Free/Premium Country Belarus Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue I forgot to cancel my premium subscription 😛 Money was debited from m...
  • Maxim
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Listening in a Eurooean country

So for 18 months i eas happily loving my spotify in my domicile country of Bulgaria. Then one day out of the blue, I just got switched off. No playing off line, in my car, on my dog walks no facities that my premium plan included. Ut took ages to try...

  • Visitor
  • So for 18 months i eas happily loving my spotify in my domicile country of Bulgaria. Then one day out of the blue, I just got switched off. No playing off line, in my car, on my dog walks no facities...
  • Maxim
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Move from Vodafone to Spotify for package monthly package

I pay Vodafone for a music package and want to move it directly with Spotify so my relationship and music library is moved across without losing my playlists. How can I do this?

  • Visitor
  • I pay Vodafone for a music package and want to move it directly with Spotify so my relationship and music library is moved across without losing my playlists. How can I do this?
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i subscribed to spotify premium, my premium mini is extended instead?

i subscribed to spotify premium while my premium mini is still ongoing. do i get the full premium after the mini runs out or i will just keep my premium mini subscription?

  • Visitor
  • i subscribed to spotify premium while my premium mini is still ongoing. do i get the full premium after the mini runs out or i will just keep my premium mini subscription?
  • Julian
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium 3-month free trial not working.

I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Something went wrong. Please try again." I have cleare...

  • Visitor
  • I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Som...
  • Julian
  • Moderator
  • 698 Views
  • 2 replies
  • 0 likes
  • 698 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium alamıyorum

3 aylık 17.99 tl karsılıgında premium üyelik baslatmak istiyorum ama kabul etmiyor. telefondan ve bilgisayar uzerinden her yolu denedim olmuyor banka kartımda fazlasıyla para mevcut sorun nerde çözemedim erken dönüs yaparsanız cok mutlu olurum tesekk...

  • Visitor
  • 3 aylık 17.99 tl karsılıgında premium üyelik baslatmak istiyorum ama kabul etmiyor. telefondan ve bilgisayar uzerinden her yolu denedim olmuyor banka kartımda fazlasıyla para mevcut sorun nerde çözem...
  • Julian
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need Credit Card for free Premium

I have xbox gamepass, and one of the benefits is 6 months free of Premium. I have tried to redeem this but every time I go to redeem the premium, it requests a credit card. I was under the assumption it was free. Why do I have to pay for it?

  • Newbie
  • I have xbox gamepass, and one of the benefits is 6 months free of Premium. I have tried to redeem this but every time I go to redeem the premium, it requests a credit card. I was under the assumption...
  • OscarDC
  • Moderator
  • 437 Views
  • 3 replies
  • 0 likes
  • 437 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3-month free trial doesn't activate

I tried getting the 3-month free trial on my account, I went through the payment verification and all of it was succesful. I even got an email of the 3 month free trial having been "paid" for. On my account it also states under the payment history th...

  • Visitor
  • I tried getting the 3-month free trial on my account, I went through the payment verification and all of it was succesful. I even got an email of the 3 month free trial having been "paid" for. On my ...
  • Mario
  • Spotify Legend
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Familienmitgliedschaft

Ein bestehendes Familienmitglied hat sich in der APP abgemeldet. Jetzt klappt die Anmeldung nur über den Administrator. Wir wollen aber die Playlist vom anderen Familienmitglied, welches in der Kontenverwaltung noch besteht, wieder aufrufen. Wie geht...

  • Visitor
  • Ein bestehendes Familienmitglied hat sich in der APP abgemeldet. Jetzt klappt die Anmeldung nur über den Administrator. Wir wollen aber die Playlist vom anderen Familienmitglied, welches in der Konte...
  • Maxim
  • Spotify Star
  • 34 Views
  • 1 replies
  • 0 likes
  • 34 Views
  • 1 replies
  • 0 likes

Superuser Contribution turn off auto payment

I have never subscribed to PREMIUM. I would like to try PREMIUM for 3 months for £9.99 and cancel the auto payment just before the 3 months comes to an end. CAN I DO THIS????

  • Visitor
  • I have never subscribed to PREMIUM. I would like to try PREMIUM for 3 months for £9.99 and cancel the auto payment just before the 3 months comes to an end. CAN I DO THIS????
  • Julian
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme

Premium için yeni bir ödeme yöntemi çıkmıyor. Kredi kartı öde ya da kurye faturası ile ödeme yöntemiyle kredi kartı veriyorsunuz basabiliyorum bir sorun oluştu deniyor denh test ediyor ama nafile...

  • Casual Listener
  • Premium için yeni bir ödeme yöntemi çıkmıyor. Kredi kartı öde ya da kurye faturası ile ödeme yöntemiyle kredi kartı veriyorsunuz basabiliyorum bir sorun oluştu deniyor denh test ediyor ama nafile...
  • Elena
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abo Switched to free

I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22

  • Visitor
  • I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22
  • Jeremy
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

If we switch to a duo account, can we keep all existing music?

We each have a premium account (mine has reverted back to free, I think its because I switched bank cards), if we both move to a duo account will all the music and playlists we have come across too?

  • Visitor
  • We each have a premium account (mine has reverted back to free, I think its because I switched bank cards), if we both move to a duo account will all the music and playlists we have come across too?
  • Maxim
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student bundle with showtime/hulu?

Hi, so i have a student spotify premium bundle with showtime/hulu, but when I go to activate it says to "start watching"--I don't remember making an account for those and when I try to sign in with the same spotify credentials on hulu it doesn't exis...

  • Visitor
  • Hi, so i have a student spotify premium bundle with showtime/hulu, but when I go to activate it says to "start watching"--I don't remember making an account for those and when I try to sign in with t...
  • Elena
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY DUO MIX FEATURES OF PLAYLIST MOOD IN BLEND?

Apparently Duo Mix is not a thing anymore, even though it is advertised. I want to find a way to make a chill mix or upbeat mix with my significant other through blend. How do I do that? That was the feature I was looking for when signing us up for D...

  • Visitor
  • Apparently Duo Mix is not a thing anymore, even though it is advertised. I want to find a way to make a chill mix or upbeat mix with my significant other through blend. How do I do that? That was the...
  • Elena
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app doesn't accept my address.

I put all my information in the application and it won't accept it. Something to do with my address.

  • Visitor
  • I put all my information in the application and it won't accept it. Something to do with my address.
  • Jeremy
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes