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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70260 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134183 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72525 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255780 Views
156 replies
13 likes
PlanFree/PremiumCountrysaudi arabiaDeviceIphone 15 and pcOperating System(iOS 18, Windows 11) My Question or Issuei subscirbed to the free 3 months of premium and canceled thinking that it'll keep the subscription just cancel automatic payment. It al...
Plan Free/Premium Country saudi arabia Device Iphone 15 and pc Operating System (iOS 18, Windows 11) My Question or Issue i subscirbed to the free 3 months of premium and canceled th...
Spotify Star
1626 Views
3 replies
0 likes
Since yesterday, every time I play a podcast for the first time in the morning (Android app), I’m getting ads. They seem to go on forever and can’t be skipped. After the third or fourth ad, I just closed and reopened the app to get rid of them. After...
Since yesterday, every time I play a podcast for the first time in the morning (Android app), I’m getting ads. They seem to go on forever and can’t be skipped. After the third or fourth ad, I just cl...
Spotify Star
548 Views
1 replies
0 likes
PlanFree/PremiumCountryU.S.Device(iPhone 14 Plus)Operating System(iOS 18.4.1) My Question or IssueI’m interested in the individual premium plan, but I have plans to move soon. If I use my current address, will I be able to change it after the fact? A...
Plan Free/Premium Country U.S. Device (iPhone 14 Plus) Operating System (iOS 18.4.1) My Question or Issue I’m interested in the individual premium plan, but I have plans to move soon...
Moderator
314 Views
1 replies
0 likes
For years my Hulu has been linked with my Spotify account. I had to get a new debit card and I didn't update it on Spotify so briefly I had a payment issue. I quickly updated it after getting a notification from Spotify. Ever since then my Hulu accou...
For years my Hulu has been linked with my Spotify account. I had to get a new debit card and I didn't update it on Spotify so briefly I had a payment issue. I quickly updated it after getting a notif...
Newbie
691 Views
3 replies
0 likes
We currently have 3 members on the Premium Family and only 2 of us actively using Spotify. I would like to downgrade from Premium Family to Premium Duo. In order to do that, it will cancel the members on my Premium Family and then I will need to re-i...
We currently have 3 members on the Premium Family and only 2 of us actively using Spotify. I would like to downgrade from Premium Family to Premium Duo. In order to do that, it will cance...
Moderator
406 Views
1 replies
0 likes
PlanPremiumCountryNetherlands Device(iPhone, macbookOperating System My Question or IssueI have just paid for a duo premium. my partner is trying to join, and we got a message saying 'we could not confirm that you live with the plan manager for this ...
Plan Premium Country Netherlands Device (iPhone, macbook Operating System My Question or Issue I have just paid for a duo premium. my partner is trying to join, and we got a m...
Visitor
2281 Views
10 replies
0 likes
HelloMy name is Jacek and I am a Spotify user from Poland.I've been using the Premium version for over 2 years. I've always extended my subscription via internet transfer (no credit card, no paypal but przelewy24.pl / dotpay ). Unfortunately, today I...
Hello My name is Jacek and I am a Spotify user from Poland. I've been using the Premium version for over 2 years. I've always extended my subscription via internet transfer (no credit card, no payp...
Visitor
10693 Views
24 replies
27 likes
PlanPremium DuoCountrySouth AfricaDeviceiPhone 15 proOperating SystemiOS 18 My Question or IssueIt’s been months now since i invited someone under my duo premium account, but they can’t access premium benefits after accepting. I was advised to remove...
Plan Premium Duo Country South Africa Device iPhone 15 pro Operating System iOS 18 My Question or Issue It’s been months now since i invited someone under my duo premium account, but...
Moderator
1215 Views
7 replies
0 likes
Ik wil via iDeal gaan betalen i.v.m. overstap naar andere telefoon provider!
Ik wil via iDeal gaan betalen i.v.m. overstap naar andere telefoon provider!
Spotify Star
379 Views
1 replies
0 likes
PlanPremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 14 proOperating SystemLatest iOS My Question or IssueOne of the main reasons to pay for premium is to avoid advertisements but I am noticing that you have included...
Plan Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 14 pro Operating System Latest iOS My Question or Issue One of the main reasons to pay f...
Spotify Star
439 Views
1 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the f...
Visitor
134183 Views
69 replies
10 likes
PlanPremium CountryScotland My Question or IssueI’ve reactivated my Spotify after cancelling, yet my premium subscription is not showing - it is showing though that this expires 5th June, it’s only 12th May today - so I’ve paid for the subscription. ...
Plan Premium Country Scotland My Question or Issue I’ve reactivated my Spotify after cancelling, yet my premium subscription is not showing - it is showing though that this...
Spotify Star
717 Views
1 replies
0 likes
PlanFamily premium CountryMexico Issue After following the link and typing up the right family address, I get the message: "Encuentra otro plan Premium que sea ideal para tiNuestros planes Familiar son para miembros que viven en el mismo hogar. Puede...
Plan Family premium Country Mexico Issue After following the link and typing up the right family address, I get the message: "Encuentra otro plan Premium q...
Casual Listener
874 Views
4 replies
0 likes
Pas très doué avec les nouvelles technologies je ne comprends pas pourquoi jai des pubs et comment faire une playlist
Pas très doué avec les nouvelles technologies je ne comprends pas pourquoi jai des pubs et comment faire une playlist
Moderator
483 Views
1 replies
0 likes
the payment went out of my card but the spotify app is still saying the payment failed.my cashapp shows it has been charged to spotify pc, and i know i paid it to my account because i saw my profile picture on it!! does anyone know if it’s possible t...
the payment went out of my card but the spotify app is still saying the payment failed.my cashapp shows it has been charged to spotify pc, and i know i paid it to my account because i saw my profile ...
Moderator
791 Views
3 replies
0 likes
Payment has been deducted from my account on 9th may and it is showing aa failed payment on the app. I changed my payment details as my debit card had expired but it is askint me to pay again and I haven't got that money back.PlanPremiumCountry -Indi...
Payment has been deducted from my account on 9th may and it is showing aa failed payment on the app. I changed my payment details as my debit card had expired but it is askint me to pay again and I h...
Spotify Star
409 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
778 Views
3 replies
0 likes
PlanFree/ Want PremiumCountryAustria My Question or Issue The offer in the app for Premium (3 months for 10,99 Euro) differs from your website (2 months for 5,99).
Plan Free/ Want Premium Country Austria My Question or Issue The offer in the app for Premium (3 months for 10,99 Euro) differs from your website (2 months for 5,99). &nbs...
Moderator
331 Views
1 replies
0 likes
what happens when I cancel Premium Duo, for me and my wife? She's worried she'll lose all her playlists. What does she have to do (either before or after I cancel Duo)?
what happens when I cancel Premium Duo, for me and my wife? She's worried she'll lose all her playlists. What does she have to do (either before or after I cancel Duo)?
Spotify Star
960 Views
1 replies
0 likes
I live in a different country and my friend lives in a different country but I want to share my duo plan with them
I live in a different country and my friend lives in a different country but I want to share my duo plan with them
Visitor
1176 Views
2 replies
0 likes
