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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132187 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66700 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
248931 Views
154 replies
13 likes
PlanFree/PremiumCountrysrilanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep**for this email there are two accounts and one i m using but another one , i ...
Plan Free/Premium Country srilanka Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Spotify Star
202 Views
1 replies
0 likes
PlanStudentCountryGermany, need to change to USADeviceDoesn‘t matter, it‘s a conditional error in the account My Question or IssueSo I moved from Germany to the USA. I know from my travels that Spotify can not used in a different country for an infin...
Plan Student Country Germany, need to change to USA Device Doesn‘t matter, it‘s a conditional error in the account My Question or Issue So I moved from Germany to the USA. I know from ...
Casual Listener
407 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello i forgot to cancel my premium for spotify could u please give me back my money?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello i...
Spotify Star
236 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
226 Views
1 replies
0 likes
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Spotify Star
271 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to change the payment method, and it wont let me add the new card as it doesn't al...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm try...
Spotify Star
310 Views
1 replies
0 likes
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
Casual Listener
11508 Views
23 replies
2 likes
PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &n...
Spotify Star
328 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
572 Views
1 replies
0 likes
PlanFreeCountryGermanyDevice1 x Android, 1 x AppleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Received a Giftcard for 6 Months Premium Individual, but would like to use it for a Duo Plan with my daughter.My current p...
Plan Free Country Germany Device 1 x Android, 1 x Apple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Received a Giftcard for 6 Months Premium ...
Moderator
228 Views
1 replies
0 likes
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
Moderator
225 Views
1 replies
0 likes
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. However, the more you provide the easier it will be fo...
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. How...
Moderator
194 Views
1 replies
0 likes
PlanPremiumCountryTürkiyeFor the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Plan Premium Country Türkiye For the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Spotify Star
317 Views
1 replies
0 likes
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Moderator
221 Views
1 replies
0 likes
Hoje na data foi descontado da minha conta o valor de ,mas quando tentei entrar na minha conta,não consigo acessá-la
Hoje na data <Moderator edit> foi descontado da minha conta o valor de <Moderator edit>,mas quando tentei entrar na minha conta,não consigo acessá-la
Spotify Star
597 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
313 Views
3 replies
0 likes
PlansFree (My friend has free) / Premium (I have premium) / Premium (Other friend) CountryGermany, Malawi (not that important for main problem) DeviceOnePlus Nord 3 (My friend with the problem), Google Pixel 7a (Me), Samsung Galaxy S20 FE (My other f...
Plans Free (My friend has free) / Premium (I have premium) / Premium (Other friend) Country Germany, Malawi (not that important for main problem) Device OnePlus Nord 3 (My friend...
Moderator
1172 Views
3 replies
0 likes
i can't make a payment for a premium account. It says doesn't match country and form of payment
i can't make a payment for a premium account. It says doesn't match country and form of payment
Spotify Star
233 Views
1 replies
0 likes
PlanFree/PremiumCountryFranceDevice(iPhone 12)Operating System(iOS 18) My Question or IssueI would like to subscribe to spotify's premium offer and take advantage of the 3-month free trial but every time I try, I get a payment issues and this happens...
Plan Free/Premium Country France Device (iPhone 12) Operating System (iOS 18) My Question or Issue I would like to subscribe to spotify's premium offer and take advantage of ...
Spotify Star
318 Views
3 replies
1 likes
nas duas contas possuo plano premium familia
nas duas contas possuo plano premium familia
Spotify Star
217 Views
1 replies
1 likes
