Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 130756 Views
- 92 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy A70My Question or IssueI have been trying to get Spotify Premium for my mobile device but it keeps on saying that something is wrong. I can only pay via mobile and my service provider is Smart. I...
Pague Spotify Premium y no se aplicó el cambio de suscripción
Plan: PremiumCountry: India, Singapore, Dubai My Question: I live in multiple countries with my base country being India. I would like to subscribe for a Family Plan from India. Will I be able to use it in other residential countries without any issu...
My Question or IssueHow can I pay for Premium Duo Canada for the full year instead of monthly payments, in 2024?
My son was on premium individual plan and we invited him to join the family plan, does his individual plan automatically cancel. Or how do we cancel his subscription, will that effect his playlists?
PlanPremium My Question or IssueI have been a premium subscriber for years and I am constantly being served advertisements. I pay for premium specifically to AVOID ads. Examples of ads which are being served to me: 1) Spotify Earth Day "Earth's New E...
My Question or IssueHiI am a premium member the main account holder, and have my family listed on my account. I want to get an audiobook for my son for Year 12 'Past the Shallows' by Favell Parrett. All of his friends have said they got it for free o...
Móvil nuevo con duplicado de la tarjeta perdida
Dear Spotify Team, This is to inform you that the balance has been deducted from my bank account but spotify shows it’s failed. I’m unable to use the spotify premium access. please help me in this my Contact Number Plan Premium Country India Device...
PlanFree/PremiumCountryBrasilDevice Samsung Galaxy 9, Operating System Android Oreo, Windows 10,etc.) My Question or IssueStarting a 2 month Premium trial soon. At the end will I have the option of a single annual payment, or is it an auto monthly pa...
It’s said: “The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.”
Buongiorno, ho effettuato l'iscrizione a Spotify e come prima volta posso usufruire di due mesi gratuiti. Però devo inserire un metodo di pagamento. Visto che non ho la carta di credito, vorrei inserire la carta di credito di mio figlio, ma il sistem...
I keep running into a technical issue with Spotify (which I'll start a separate thread for), but I'm getting frustrated with how difficult is is to open a support ticket with Spotify.I want to think that I'm a reasonably aware and savvy person, but I...
Plan Premium for 3 months promo Country Philippines Device Huawei mate 10 Operating System Android 9 My Question or Issue Paid for premium an hour ago, and my account is still on free. Checked my onlincr account payment has already been approved., ch...
Made payment but still showing free account
PlanPremiumCountryUnited StatesDeviceiPhone 14, Macbook Air M2 (2022)Operating SystemiOS 17.6.1, macOS 14.5 My Question or IssueSpotify seems convinced that I'm sharing my account, and I'm not aware of any way to convince them that I'm not. On multip...
If paying for Premium Duo, can both me and my partner listen to a podcast I as the account manager have paid for a subscription to?
Me and my partner are trying to join Duo plan. Both at the same address. We even both started Duo plans. It’s not working either way! Every time we’re entering THE SAME address it just says that an error occurred
Basically everything is explained in the question. I never had any Spotify Premium subscription, but now I can't use it. Is there any way to get the offer again?
I wasn’t expecting my subscription to end today until i got notified by my bank earlier today. I am not in a great money situation right now and wasn’t expecting to spend much money on Spotify. I was wondering if i could get a refund however, also ca...