Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 187283 Views
- 118 replies
- 12 likes
- 187283 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21208 Views
- 28 replies
- 4 likes
- 21208 Views
- 28 replies
- 4 likes
Superuser Contribution Premium not working
I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back.PlanFree/PremiumCountry Device(iPhone 13 )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- I subscribes and paid for premium individual but its not working. Its the second time i have wasted my money. I need my money back. Plan Free/Premium Country Device (iPhone 13 ) Operati...
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- Visitor
- 1682 Views
- 8 replies
- 0 likes
- 1682 Views
- 8 replies
- 0 likes
Superuser Contribution Spotify Premium Duo
Hi all,Got myself and my partner on a spotify duo plan but for some reason everytime she logs in its just showing as a free account even though she followed the link to join my plan and she's on there??PlanPremiumCountry Device(iPhone 8, Samsung Gala...
- Hi all, Got myself and my partner on a spotify duo plan but for some reason everytime she logs in its just showing as a free account even though she followed the link to join my plan and she's on th...
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- Moderator
- 949 Views
- 3 replies
- 0 likes
- 949 Views
- 3 replies
- 0 likes
Solved!! I was charged but Premium "PAUSED"
I couldn't find any option to contact the support other than via this forum. I was going to renew my monthly subscription and was charged successfully but my Premium status changed to "paused" with the following explanation "Your last payment didn’t ...
- I couldn't find any option to contact the support other than via this forum. I was going to renew my monthly subscription and was charged successfully but my Premium status changed to "pause...
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- Visitor
- 4062 Views
- 5 replies
- 1 likes
- 4062 Views
- 5 replies
- 1 likes
How to cancel a plan if you arent the manager
So I lost the Gmail on which I had my Spotify account years ago but I still had Spotify on that Gmail so I had a premium plan with my mother and I was the manager plan,but right now I lost that account and can't cancel the plan what should I do?
- So I lost the Gmail on which I had my Spotify account years ago but I still had Spotify on that Gmail so I had a premium plan with my mother and I was the manager plan,but right now I lost that accou...
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- Spotify Star
- 165 Views
- 3 replies
- 0 likes
- 165 Views
- 3 replies
- 0 likes
Beign charged but do not have an account with Spotify
I have a problem. The last year i have been getting charged with spotify fee. I dont know the email address associated with the payment. I have a bazillion email addresses and dont want to spend countless hours trying each eamil address.I knwo the cr...
- I have a problem. The last year i have been getting charged with spotify fee. I dont know the email address associated with the payment. I have a bazillion email addresses and dont want to spe...
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- Not applicable
- 234 Views
- 2 replies
- 0 likes
- 234 Views
- 2 replies
- 0 likes
Superuser Contribution How do I switch from a Premium Family Plan to a Premium Individual Plan?
I seem to go in circles following Spotify's directions.
- I seem to go in circles following Spotify's directions.
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- Moderator
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution Where do I find the link to get my wife on the duo plan
I paid for duo but I can’t get my wife on it.
- I paid for duo but I can’t get my wife on it.
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution accidentally activated Premium Duo
I accidently changed to Premium Duo, but not linked two accounts. I want to avoid that I get charged for this at the end of the month. Can this be ensured?
- I accidently changed to Premium Duo, but not linked two accounts. I want to avoid that I get charged for this at the end of the month. Can this be ensured?
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- Visitor
- 2446 Views
- 9 replies
- 0 likes
- 2446 Views
- 9 replies
- 0 likes
Superuser Contribution Darmowy kod od Mediaexpert na Premium - pobrane 3zl
PlanFree/PremiumCountryPoland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOtrzymałam darmowy kod do Spotify Premium na 3 miesiące dostępu za darmo od Mediaexpert...
- Plan Free/Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue O...
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- Visitor
- 2531 Views
- 6 replies
- 0 likes
- 2531 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Payment charged but Spotify is still not premium
Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL, which is odd, since the price of this subscriptio...
- Spotify told me that my 1 Month Individual Subscription was running out, so I went to the website and payed for the subscription again, as usual. My credit card then did a payment of exactly 7,00 BRL...
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- Visitor
- 2225 Views
- 11 replies
- 0 likes
- 2225 Views
- 11 replies
- 0 likes
Superuser Contribution spotify me hiso el cobro y no tengo premium
Hola! me podrian ayudar? en mi telefono tenia spotify premium. el dia 9 de enero se me realizo el cobro del plan premium, hace dos dias mi telefono de la nada dejo de funcionar y al instalar spotify en el nuevo telefono no me aparece mi cuenta premiu...
- Hola! me podrian ayudar? en mi telefono tenia spotify premium. el dia 9 de enero se me realizo el cobro del plan premium, hace dos dias mi telefono de la nada dejo de funcionar y al instalar spotify ...
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- Visitor
- 508 Views
- 2 replies
- 0 likes
- 508 Views
- 2 replies
- 0 likes
Solved!! Cancel from a premium plan, I'm not planning manager
PlanPremiumCountry DeviceGoogle pixel My Question or IssueHi. I would like to remove myself from a family plan. I'm not the plan manager. I'm worried if I choose the cancel premium option I will cancel the premium plan for everyone else on the plan. ...
- Plan Premium Country Device Google pixel My Question or Issue Hi. I would like to remove myself from a family plan. I'm not the plan manager. I'm worried if I choo...
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- Casual Listener
- 824 Views
- 2 replies
- 0 likes
- 824 Views
- 2 replies
- 0 likes
VETERANS ACCOUNTS
My Question : Why do you not offer us VETERSNS an account option like you do the students?? Haven’t the Veterans done plenty for this country? I mean if a student can get a $5.99 account don’t you think us veterans should also!??
- My Question : Why do you not offer us VETERSNS an account option like you do the students?? Haven’t the Veterans done plenty for this country? I mean if a student can get a $5.99 account don’t you th...
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- Casual Listener
- 639 Views
- 2 replies
- 0 likes
- 639 Views
- 2 replies
- 0 likes
Superuser Contribution I got the duo's invitation but I keep hearing ads. What do I need to do?
Did all necessary steps
- Did all necessary steps
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- Moderator
- 836 Views
- 4 replies
- 0 likes
- 836 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution The limit on download devices is not being lifted
When I try to download, I get the message "You have reached the device limit." Even if I sign out of all devices from the account settings screen, this does not improve the situation.
- When I try to download, I get the message "You have reached the device limit." Even if I sign out of all devices from the account settings screen, this does not improve the situation.
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- Regular
- 1743 Views
- 6 replies
- 1 likes
- 1743 Views
- 6 replies
- 1 likes
Superuser Contribution Gift card for Iceland
Hi, is it possible to buy a Sporify gift card for a friend in Iceland?
- Hi, is it possible to buy a Sporify gift card for a friend in Iceland?
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- Visitor
- 1350 Views
- 2 replies
- 0 likes
- 1350 Views
- 2 replies
- 0 likes
Can’t invite my partner to duo subscription
I have an issue with connecting accounts to duo subscription, it’s written that you must live in same place so we actually do, could it be because of my partner created account in other country?PlanPremiumCountrySlovenia Device(iPhone 15Operating Sys...
- I have an issue with connecting accounts to duo subscription, it’s written that you must live in same place so we actually do, could it be because of my partner created account in other country? Pla...
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- Spotify Star
- 576 Views
- 1 replies
- 0 likes
- 576 Views
- 1 replies
- 0 likes
Renew annual plan
I live in India, and I'm trying to renew my annual plan, but can't find the option anywhere. Does anyone know how to do this?
- I live in India, and I'm trying to renew my annual plan, but can't find the option anywhere. Does anyone know how to do this?
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- Spotify Star
- 502 Views
- 1 replies
- 0 likes
- 502 Views
- 1 replies
- 0 likes
Trying to change from individual trial account to duo plan but can’t make change
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 453 Views
- 1 replies
- 0 likes
- 453 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Conflicting gift card expiry information
Hi there, I've looked everywhere I can but can't find a specific answer to clear up this confusion: In the T&C for gift cards (https://www.spotify.com/legal/gift-card/) it says clearly that "cards do not expire, and no inactivity fees or service fees...
- Hi there, I've looked everywhere I can but can't find a specific answer to clear up this confusion: In the T&C for gift cards (https://www.spotify.com/legal/gift-card/) it says clearly...
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- Visitor
- 3214 Views
- 9 replies
- 0 likes
- 3214 Views
- 9 replies
- 0 likes