Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62473 Views
- 43 replies
- 3 likes
- 62473 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Spotify in the Classroom
Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and Spotify don't have the rights in the first place to give you...
- Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and...
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- Casual Listener
- 7479 Views
- 3 replies
- 0 likes
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classroomSchoolteacher
- 7479 Views
- 3 replies
- 0 likes
Не отменил оплату подписки и оно сняло деньги, могу ли я вернуть деньги?
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
- Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
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- Casual Listener
- 196 Views
- 2 replies
- 0 likes
- 196 Views
- 2 replies
- 0 likes
It doesn't allow me to change country
I need to change billing to US, as I want to pay with my US card (company benefit) however It didn't have US as a country when I was a paid account. I reverted to free and now it doesn't show ANY countries.
- I need to change billing to US, as I want to pay with my US card (company benefit) however It didn't have US as a country when I was a paid account. I reverted to free and now it doesn't show ANY cou...
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- Spotify Star
- 98 Views
- 1 replies
- 0 likes
- 98 Views
- 1 replies
- 0 likes
cannot load my premium account to new phone
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spotify Duo on my new phone?
- We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spoti...
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- Spotify Star
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Métodos de pagamento
Gostaria de saber o porquê de existir o método de pagamento premium por paysafecard ser atribuído apenas a alguns usuarios em Portugal e não a todos.por não existir esta opção temos pena não vou aderir ao premium, por motivos de segurança não vou ins...
- Gostaria de saber o porquê de existir o método de pagamento premium por paysafecard ser atribuído apenas a alguns usuarios em Portugal e não a todos. por não existir esta opção temos pena não vou ad...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Superuser Contribution Spotify Gift cards for Ghana
I will like to know if Spotify Gift cards is available for Ghana or only for selected countries. Also if it is available for ghana, kindly list the sites where it can be purchased.
- I will like to know if Spotify Gift cards is available for Ghana or only for selected countries. Also if it is available for ghana, kindly list the sites where it can be purchased.
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- Moderator
- 327 Views
- 3 replies
- 0 likes
- 327 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution My redeem code is not working
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 261 Views
- 3 replies
- 0 likes
- 261 Views
- 3 replies
- 0 likes
Estou apagar um plano premium sem ser utilizadora. Cancelar subscrição já
Pretendo saber quem é o usuário que utiliza a minha conta bancária indevidamente sem autorização e há quanto tempo?Que precisam para identificar a minha conta da qual todos os meses me retiram dinheiro. Como é possível sem eu autorizar??
- Pretendo saber quem é o usuário que utiliza a minha conta bancária indevidamente sem autorização e há quanto tempo? Que precisam para identificar a minha conta da qual todos os meses me retiram dinh...
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- Rising Star 3
- 126 Views
- 1 replies
- 1 likes
- 126 Views
- 1 replies
- 1 likes
Não consigo criar atalhos para tela inicial do celular, app travando direto
Não consigo criar atalhos para tela inicial do celular, app travando direto, demorando muito para carregar playlists, mesmo estando online diz que estar offline e que não pode resolver o problema.
- Não consigo criar atalhos para tela inicial do celular, app travando direto, demorando muito para carregar playlists, mesmo estando online diz que estar offline e que não pode resolver o problema.
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- Spotify Star
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Switch from Duo to Individual
I think the Duo subscription is a rip off and would like to switch to Individual plans for myself and my partner.I am having trouble switching my partners account from a Duo member (I am the manager).I have removed him from the Duo, however it is say...
- I think the Duo subscription is a rip off and would like to switch to Individual plans for myself and my partner. I am having trouble switching my partners account from a Duo member (I am the manage...
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- Spotify Star
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Superuser Contribution Audiobook listening time limit can’t finish book/ no option to buy?
Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the listening time limit policy is terrible? Does Spotify...
- Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the li...
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- Visitor
- 2275 Views
- 12 replies
- 6 likes
- 2275 Views
- 12 replies
- 6 likes
Superuser Contribution Buenas quiero volveré a pagar Spotify pero me dice que ya utilicé el mes
Quiero pagarlo pero en plan individual pero como ya use el mes gratis no me deja es otra cuenta individual a la que tenía antes
- Quiero pagarlo pero en plan individual pero como ya use el mes gratis no me deja es otra cuenta individual a la que tenía antes
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- Moderator
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
Superuser Contribution Pague el mes dúo pero no me dieron el mes gratis y nunca antes tuve premium
Quisiera saber si fue un error o el por que
- Quisiera saber si fue un error o el por que
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- Moderator
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Me descontaron el pago de la suscripción del mes pero no se me ve reflejado
Me descontaron el pago de mi tarjeta pero al ingresar a la aplicación Spotify me dice que actualice mi pago cuando ya está causado
- Me descontaron el pago de mi tarjeta pero al ingresar a la aplicación Spotify me dice que actualice mi pago cuando ya está causado
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- Moderator
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
Superuser Contribution MILITARY/FIRST RESPONDERS DISCOUNT PETITION
SPOTIFY,I have been a LOYAL customer since 2014. I have asked since then if you offer a military discount. The response I constantly receive is currently only have a student discount (which is funny you couldn't apply the discount to military and fir...
- SPOTIFY, I have been a LOYAL customer since 2014. I have asked since then if you offer a military discount. The response I constantly receive is currently only have a student discount (which is funn...
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- Casual Listener
- 3937 Views
- 6 replies
- 18 likes
- 3937 Views
- 6 replies
- 18 likes
Superuser Contribution Spotify Premium Not Working On TV
I have bought 1 day of Spotify Premium by Play Store balance and the premium isn't working on my TV (it is a 1 ay plan I need it fixed as soon as possible if not I need an refund)
- I have bought 1 day of Spotify Premium by Play Store balance and the premium isn't working on my TV (it is a 1 ay plan I need it fixed as soon as possible if not I need an refund)
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- Moderator
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution How can non-credit card users pay for subscriptions
Many people in Africa struggle to make payment because they don't have credit card or no Paypal account. Is it possible to adoption mobile money or another third party payment that works in most part of Africa? This will increase subscriptions and re...
- Many people in Africa struggle to make payment because they don't have credit card or no Paypal account. Is it possible to adoption mobile money or another third party payment that works in most part...
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- Regular
- 432 Views
- 9 replies
- 0 likes
- 432 Views
- 9 replies
- 0 likes
Can’t change my plan - oops error
I’m on the premium duo plan and I’m trying to switch to premium individual. When I select the individual plan, I get the following error: Oops! Something went wrong, please try again.My credit card is up to date, so it’s not a payment issue. i tried ...
- I’m on the premium duo plan and I’m trying to switch to premium individual. When I select the individual plan, I get the following error: Oops! Something went wrong, please try again. My credi...
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- Not applicable
- 278 Views
- 2 replies
- 2 likes
- 278 Views
- 2 replies
- 2 likes
Solved!! I got a gift code from another country
PlanPremiumCountryFrance My Question or IssueI got a Spanish gift code, but being based in France, I can't activate it. Any way I can get it?
- Plan Premium Country France My Question or Issue I got a Spanish gift code, but being based in France, I can't activate it. Any way I can get it?
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- Regular
- 252 Views
- 2 replies
- 0 likes
- 252 Views
- 2 replies
- 0 likes
If a member of a duo plan leaves, will the accounts owner get affected?
I am currently in a dual plan and I was wondering if the member leaves the plan (me the member), will account owner (my partner I) get affected as well for this change? Or will they continue to have a duo plan? And will they get notified if a member ...
- I am currently in a dual plan and I was wondering if the member leaves the plan (me the member), will account owner (my partner I) get affected as well for this change? Or will they continue to have ...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes