Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

switched to student subscription during 1 month free and it cut off my premium

switched to student subscription during 1 month free and it cut off my premium

I hadnt had premium for a while so i decided to use the $1 for 1 month of premium but when i went and redeemed it, i decided to go ahead and renew my subscription for my student plan as well, but when i did, it switch me off of the $1 month plan and now i only have 6 days left until I need to pay again, is there anything I can do?

Reply
1 Reply

Hey @LordNarnia, thanks for reaching out to the Community!

 

When you switch from a Premium trial (in which you described) to a student plan, your subscription will update right away to reflect your new plan. Keep in mind that when you’re upgrading from a trial, the payment will be taken immediately. 

 

In your case, I'd recommend sending a message to the folks over at Customer Support as they can take a closer look and provide more information on the matter.

 

Hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random