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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70568 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134392 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73094 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256492 Views
156 replies
13 likes
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work.PlanSimple PremiumCountryTurkeyDeviceiPhone 15 Pro My Question or IssueMy support request has not been corr...
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work. Plan Simple Premium Country Turkey Device iPhone ...
Spotify Star
284 Views
1 replies
0 likes
l went through my bank statements and l found out that l have been double charged for over 4 years. In 2020 there was no double billing and it started in 2021.l contacted support chat twice and got no proper answer why it started in 2021 because befo...
l went through my bank statements and l found out that l have been double charged for over 4 years. In 2020 there was no double billing and it started in 2021. l contacted support chat twice an...
Casual Listener
367 Views
3 replies
0 likes
i want to upgrade my account from duo to the family plan. However, I want to keep my billing date the same. Right now my payment comes out on . When I go to upgrade, this is the message I get: What happens next? Your new subscription starts today. St...
i want to upgrade my account from duo to the family plan. However, I want to keep my billing date the same. Right now my payment comes out on <snip - Moderator Edit>. When I go to upgrade, this...
Spotify Star
950 Views
3 replies
0 likes
Plan Premium Country Sweden Device huaweiOperating System Android My Question or IssueSo I've been getting an ad for motley crue at startup.I do not pay for spotify to get any kind of ads (or unsolicited recommendations for that matter)I just want pl...
Plan Premium Country Sweden Device huawei Operating System Android My Question or Issue So I've been getting an ad for motley crue at startup. I do not pa...
Newbie
881 Views
7 replies
1 likes
i got a subscription for walmart + and tried to get the spotify deal in the offers tab but it says error. i then went to try on the spotify page but its asking for a code from walmart, anyone know where to find it?
i got a subscription for walmart + and tried to get the spotify deal in the offers tab but it says error. i then went to try on the spotify page but its asking for a code from walmart, anyone know wh...
Visitor
3540 Views
4 replies
0 likes
I have recently activated a one month free trial for premium however after one day of use it has reverted back to free user. This was a new Spotify account with a new payment method as I have not used Spotify premium before. Many thanks
I have recently activated a one month free trial for premium however after one day of use it has reverted back to free user. This was a new Spotify account with a new payment method as I have not use...
Newbie
7719 Views
21 replies
1 likes
PlanPremiumCountryUSADevice Operating System My Question or IssueI've had a spotify account for years. It is a subscription paid for using PayPal autopay. Spotify informed me it didn’t get a payment. PayPal told me Spotify disappeared from their syst...
Plan Premium Country USA Device Operating System My Question or Issue I've had a spotify account for years. It is a subscription paid for using PayPal autopay. Spotify ...
Spotify Star
336 Views
1 replies
0 likes
i bought a samsung tab and mirrored my phone apps but i am having issue with my spotify account. i have closed the app and reinstalled the app using my details but it keeps coming up with my sons account which i dont require.i cant seem to fix this i...
i bought a samsung tab and mirrored my phone apps but i am having issue with my spotify account. i have closed the app and reinstalled the app using my details but it keeps coming up with my sons acc...
Spotify Star
313 Views
1 replies
1 likes
Hi, my wife and myself are in a Spotify Duo subscription. It started with a subscription I gifted as a present for her, then I joined too and we switched to Duo. Unfortunately, that made her the plan manager of our plan, which she does not want. We'd...
Hi, my wife and myself are in a Spotify Duo subscription. It started with a subscription I gifted as a present for her, then I joined too and we switched to Duo. Unfortunately, that made her...
Community Legend
17261 Views
16 replies
1 likes
PlanFamiliar PremiumCountryCosta RicaDeviceiPhone / AndroidOperating SystemiOS, Android and Windows My Question or IssueI was trying to change my membership from monthly to yearly subscription I have seen there are gift cards out there and the option...
Plan Familiar Premium Country Costa Rica Device iPhone / Android Operating System iOS, Android and Windows My Question or Issue I was trying to change my membership from mont...
Moderator
494 Views
3 replies
0 likes
Is payment method using GCash has been stopped by spotify?
Is payment method using GCash has been stopped by spotify?
Moderator
26068 Views
11 replies
0 likes
We have two Spotify accounts. For both accounts I got emails for promotional deals. One was three months for free and the other one was three months for $.99 both use completely different cards linked to them, but for some reason, both our Spotify ac...
We have two Spotify accounts. For both accounts I got emails for promotional deals. One was three months for free and the other one was three months for $.99 both use completely different cards linke...
335 Views
0 replies
0 likes
I'm being charged monthly for my account but can't log in.My bank cant cancel the payment.There seems to be no way to access the account.Can anyone help?
I'm being charged monthly for my account but can't log in. My bank cant cancel the payment. There seems to be no way to access the account. Can anyone help?
Spotify Star
302 Views
1 replies
0 likes
Spotify Duo is designed for users who live together, but I am in the military and am stationed away from my wife. However, we still share expenses so I feel like there should be an option to add a spouse that doesn’t live with you. Many military memb...
Spotify Duo is designed for users who live together, but I am in the military and am stationed away from my wife. However, we still share expenses so I feel like there should be an option to add a sp...
Spotify Star
540 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNi se les ocurra contratar la suscripción, hace unos días me dieron el descuento de estudiant...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ni se l...
Spotify Star
231 Views
1 replies
1 likes
PlanPremium For StudentsCountryThe United States of America (USA)Device(iPhone 8+, Ideapad Flex 5, PS4)Operating System(iOS 10, Windows 10) My Question or IssueHello, I have Premium for Students (Country: USA) and am unable to find the Your Services ...
Plan Premium For Students Country The United States of America (USA) Device (iPhone 8+, Ideapad Flex 5, PS4) Operating System (iOS 10, Windows 10) My Question or Issue Hello, I have ...
Moderator
1350 Views
7 replies
0 likes
I would like to go for premium individual offer of INR 59 for 3 months. After filling up all the details and proceeding for UPI payment, instead of showing the pop-up of INR 59 for 3 months it shows me INR 119. My current plan is Spotify free, and I ...
I would like to go for premium individual offer of INR 59 for 3 months. After filling up all the details and proceeding for UPI payment, instead of showing the pop-up of INR 59 for 3 months it shows ...
Visitor
2131 Views
2 replies
0 likes
Hello Dear Community, I always bought yearly subscription plans on Spotify. In one month, my plan will be ended. I am trying to buy yearly plan but I couldn't find the yearly plan. I am located in Turkey. Is there anyone who knows something about thi...
Hello Dear Community, I always bought yearly subscription plans on Spotify. In one month, my plan will be ended. I am trying to buy yearly plan but I couldn't find the yearly plan. I am loca...
Visitor
927 Views
3 replies
1 likes
Hi, My CC info changed therefore my payments ceased. I edited this info, however, my iPhone shows the message: “your last payment didn’t work”, and the option to downgrade. Will this message disappear, or do I need to download the app again? Thanks
Hi, My CC info changed therefore my payments ceased. I edited this info, however, my iPhone shows the message: “your last payment didn’t work”, and the option to downgrade. Will ...
Moderator
265 Views
1 replies
0 likes
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them work. I don't know if it's because I have a android...
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them ...
Newbie
17076 Views
5 replies
0 likes
