Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 13187 Views
- 6 replies
- 0 likes
- 13187 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1302 Views
- 19 replies
- 1 likes
- 1302 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47223 Views
- 20 replies
- 3 likes
- 47223 Views
- 20 replies
- 3 likes
Superuser Contribution Double subscription
My wife can’t find our address even though she writes everything correctly, she writes that she is trying to cheat and use someone else’s link
- My wife can’t find our address even though she writes everything correctly, she writes that she is trying to cheat and use someone else’s link
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- Moderator
- 81 Views
- 1 replies
- 0 likes
- 81 Views
- 1 replies
- 0 likes
unable to get premium, payment error
PlanPremiumCountryColombia I'm trying to get Spotify premium but when I pay, I got an error telling that an error has occurred with the payment, try again or use another payment method. I already contact my bank and they say my card is ok and can pro...
- Plan Premium Country Colombia I'm trying to get Spotify premium but when I pay, I got an error telling that an error has occurred with the payment, try again or use another payment method...
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- Visitor
- 5638 Views
- 11 replies
- 0 likes
- 5638 Views
- 11 replies
- 0 likes
Superuser Contribution changement de pays
Bonjour je vis en Suisse maintenant alors que je vivais en france et quand je veux changer de pays via internet, impossible de pouvoir le changer .Et quand au final je le trouve et que je clique sur l'Abo prenium solo cela me dis que je ne peux pas s...
- Bonjour je vis en Suisse maintenant alors que je vivais en france et quand je veux changer de pays via internet, impossible de pouvoir le changer . Et quand au final je le trouve et que je cl...
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- Moderator
- 165 Views
- 2 replies
- 0 likes
- 165 Views
- 2 replies
- 0 likes
Superuser Contribution Didnt get 2 months free on spotify premium
So I got a notification from spotifys app today saying that if I subscribed now, I would get 2 months of premium for free instead of 1. However when I subscribed it didn't show any 2 months options, and it signed me up for the 1 month free trial. Was...
- So I got a notification from spotifys app today saying that if I subscribed now, I would get 2 months of premium for free instead of 1. However when I subscribed it didn't show any 2 months options, ...
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- Casual Listener
- 729 Views
- 8 replies
- 0 likes
- 729 Views
- 8 replies
- 0 likes
Superuser Contribution I canceled all my cards and am still getting charged while being on free plan
I paid for premium once and cancelled it soon after now I am on a family plan. I deleted all my cards and am still getting charged wth?PlanFree/Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...
- I paid for premium once and cancelled it soon after now I am on a family plan. I deleted all my cards and am still getting charged wth? Plan Free/ Country Device (iPhone 8, Samsung Galax...
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- Spotify Legend
- 79 Views
- 1 replies
- 0 likes
- 79 Views
- 1 replies
- 0 likes
Superuser Contribution Re subcribe problem
My payment card expired and I lost my premium, when I renewed the data of my new card I could not subscribe again
- My payment card expired and I lost my premium, when I renewed the data of my new card I could not subscribe again
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- Spotify Legend
- 80 Views
- 1 replies
- 0 likes
- 80 Views
- 1 replies
- 0 likes
Solved!! I upgraded to Duo. My playlists are missing. How do I get them back?
When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
- When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
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- Not applicable
- 212 Views
- 2 replies
- 0 likes
- 212 Views
- 2 replies
- 0 likes
Superuser Contribution Why was hulu removed from the premium bundle and not notified!
I use to have Hulu with my spotify account. but now i cant log in hulu and there was no notification that Spotify remove our hulu
- I use to have Hulu with my spotify account. but now i cant log in hulu and there was no notification that Spotify remove our hulu
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- Moderator
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Seems your spending limit was exceeded.
Why I receive this message after I tried to purchase Spotify premium.Spotify'Oops, seems your spending limit was exceeded. Please try again or use another payment method.'(I didn't use a credit card.)
- Why I receive this message after I tried to purchase Spotify premium. Spotify 'Oops, seems your spending limit was exceeded. Please try again or use another payment method.' ...
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- Casual Listener
- 2578 Views
- 6 replies
- 0 likes
- 2578 Views
- 6 replies
- 0 likes
Solved!! Leaving Duo continues to next pay period?
PlanDuoCountryUnited StatesDeviceVariousOperating SystemVarious My Question or IssueI am currently on Spotify Duo, if I change my subscription to a solo subscription the day after I pay for Duo. Will my duo still have spotify premium until the next p...
- Plan Duo Country United States Device Various Operating System Various My Question or Issue I am currently on Spotify Duo, if I change my subscription to a solo subscription the day ...
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- Spotify Star
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelar pagos desconocidos
Hola!Estoy suscripto al plan Familiar Premium y pago u$d 2,73 todos los meses. Además de ese pago me figuran otros dos pagos más (ambos de u$d 2,67).No sé a qué usuario corresponden esos pagos pero necesito cancelarlos, dejar de pagar esos planes que...
- Hola! Estoy suscripto al plan Familiar Premium y pago u$d 2,73 todos los meses. Además de ese pago me figuran otros dos pagos más (ambos de u$d 2,67). No sé a qué usuario corresponden esos...
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- Spotify Legend
- 225 Views
- 3 replies
- 0 likes
- 225 Views
- 3 replies
- 0 likes
I deleted Facebook but linked Spotify account is still being charged
PlanPremium IndividualCountryEnglandDevice(Samsung Galaxy S10+, Samsung Galaxy Tab S8 Ultra)Operating System(Android Snow Cone, Android Tiramisu) My Question or IssueI recently deleted my Facebook account (permanently) but I forgot that it was the ac...
- Plan Premium Individual Country England Device (Samsung Galaxy S10+, Samsung Galaxy Tab S8 Ultra) Operating System (Android Snow Cone, Android Tiramisu) My Question or Issue ...
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- Spotify Star
- 84 Views
- 1 replies
- 0 likes
- 84 Views
- 1 replies
- 0 likes
Error al pagar.
Buenas tardes, me sale un error al pagar con mi cuenta de Ualá, ya hice todo lo que sale en la página de ayuda de spotify pero no funciona. Alguien me puede ayudar?
- Buenas tardes, me sale un error al pagar con mi cuenta de Ualá, ya hice todo lo que sale en la página de ayuda de spotify pero no funciona. Alguien me puede ayudar?
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- Spotify Star
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
Can't log in to cancel subscription
Hey guys,I am unable to access my account but I have a subscription with it.How can I cancel my subscription without being able to access my account?
- Hey guys, I am unable to access my account but I have a subscription with it. How can I cancel my subscription without being able to access my account?
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- Spotify Star
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
devolucion dinero
descontaron de mi tarjeta, el valor de la suscripción, después de haber cancelado el plan premium
- descontaron de mi tarjeta, el valor de la suscripción, después de haber cancelado el plan premium
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- Spotify Star
- 157 Views
- 3 replies
- 0 likes
- 157 Views
- 3 replies
- 0 likes
Superuser Contribution Cant get premium and get sent to an error page
PlanFree/PremiumCountryUAEDevice(OnePlus7 pro, personal computer)Operating System(Windows 10, Android11/oxygenOs) My Question or IssueMy premium plan got cancelled out of no where and when i tried to start my plan again i keep getting sent to this pa...
- Plan Free/Premium Country UAE Device (OnePlus7 pro, personal computer) Operating System (Windows 10, Android11/oxygenOs) My Question or Issue My premium plan got cancelled ou...
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- Casual Listener
- 2534 Views
- 12 replies
- 0 likes
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AccountSubscription
- 2534 Views
- 12 replies
- 0 likes
Superuser Contribution Just paid for premium, but my account is still on the basic free plan.
I paid for the premium account, but my account is still on the basic plan. I thought it would refresh right away, how long does it normally takes?
- I paid for the premium account, but my account is still on the basic plan. I thought it would refresh right away, how long does it normally takes?
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- Moderator
- 217 Views
- 4 replies
- 0 likes
- 217 Views
- 4 replies
- 0 likes
Superuser Contribution Gift card not working
My annual subscription expires in two months. I bought a 12-mo gift card from Amazon. When I enter the PIN/premium code, I receive the message "You can't apply this Premium code to your account. This is likely because you have an existing Premium sub...
- My annual subscription expires in two months. I bought a 12-mo gift card from Amazon. When I enter the PIN/premium code, I receive the message "You can't apply this Premium code to your account. This...
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- Moderator
- 347 Views
- 8 replies
- 1 likes
- 347 Views
- 8 replies
- 1 likes
"Payment method and country don't match" error
After cancelling my subscription for a bit, I tried to resubscribe with PayPal, as I've been paying with for the years I've had Spotify. But every time I do so on Google Chrome, I get a "payment method and country don't match" error on the Spotify si...
- After cancelling my subscription for a bit, I tried to resubscribe with PayPal, as I've been paying with for the years I've had Spotify. But every time I do so on Google Chrome, I get a "payment meth...
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- Spotify Star
- 215 Views
- 3 replies
- 0 likes
- 215 Views
- 3 replies
- 0 likes
Superuser Contribution je veux un remboursement de mon dernier prélèvement
J'ai été prélevé d'un abonnement premium personnel Alors que j'ai toujours eu l'abonnement étudiant. je souhaite être remboursée
- J'ai été prélevé d'un abonnement premium personnel Alors que j'ai toujours eu l'abonnement étudiant. je souhaite être remboursée
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- Moderator
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes