Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
190401 Views
120 replies
12 likes
- 190401 Views
- 120 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21568 Views
28 replies
4 likes
- 21568 Views
- 28 replies
- 4 likes
Solved!!Superuser Contribution Can't redeem a giftcard
PlanFreeCountryMéxico(iOS 10, Android Oreo, Windows 10,etc.)Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help
Plan Free Country México (iOS 10, Android Oreo, Windows 10,etc.) Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help...
Not applicable
12132 Views
41 replies
0 likes
- 12132 Views
- 41 replies
- 0 likes
Solved!!Superuser Contribution Premium Free-Trial not working
PlanFree, but it should be premiumCountryThe NetherlandsDeviceMotorola one visiomOperating SystemAndroid 10?My Question or IssueI recently got a new Spotify account and wanted to start my free month trial for premium. I went through all the steps and...
Plan Free, but it should be premium Country The Netherlands Device Motorola one visiom Operating System Android 10? My Question or Issue I recently got a new Spotify account and wanted to s...
Visitor
18261 Views
15 replies
0 likes
- 18261 Views
- 15 replies
- 0 likes
Looking for help with duplicate Spotify accounts and billing issues
PlanPremiumCountryUSA My Question or IssueI’m confused about how I ended up with two active Spotify accounts, especially after I set up a new one and requested to switch to the premium plan using a different email and close the prior account. This wa...
Plan Premium Country USA My Question or Issue I’m confused about how I ended up with two active Spotify accounts, especially after I set up a new one and requested to swi...
Casual Listener
277 Views
2 replies
1 likes
- 277 Views
- 2 replies
- 1 likes
Siguen apareciendo anuncios ya cuento con premium eso es normal?
Me puse a escuchar un podcast y salen anuncios
Me puse a escuchar un podcast y salen anuncios
Spotify Star
138 Views
1 replies
1 likes
- 138 Views
- 1 replies
- 1 likes
About a subscription
PlanFree/PremiumCountrysrilanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep**for this email there are two accounts and one i m using but another one , i ...
Plan Free/Premium Country srilanka Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Spotify Star
143 Views
1 replies
0 likes
- 143 Views
- 1 replies
- 0 likes
Solved!! Cannot change country for student account
PlanStudentCountryGermany, need to change to USADeviceDoesn‘t matter, it‘s a conditional error in the account My Question or IssueSo I moved from Germany to the USA. I know from my travels that Spotify can not used in a different country for an infin...
Plan Student Country Germany, need to change to USA Device Doesn‘t matter, it‘s a conditional error in the account My Question or Issue So I moved from Germany to the USA. I know from ...
Casual Listener
249 Views
2 replies
0 likes
- 249 Views
- 2 replies
- 0 likes
I need that 9€ could you please refund me back
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello i forgot to cancel my premium for spotify could u please give me back my money?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello i...
Spotify Star
177 Views
1 replies
0 likes
- 177 Views
- 1 replies
- 0 likes
I’ve had premium for 3 months and still receive advertisements. 10+ step correct plan failed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
12 months pay
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Hi! I can't do the payment for 12 months like I did the last 2 years in the family plan, why is that? I want to do the 12 months payment because is more simple for me.
Spotify Star
166 Views
1 replies
0 likes
- 166 Views
- 1 replies
- 0 likes
changing region
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to change the payment method, and it wont let me add the new card as it doesn't al...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm try...
Spotify Star
181 Views
1 replies
0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution GCash payments keep failing
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
Casual Listener
8192 Views
23 replies
2 likes
- 8192 Views
- 23 replies
- 2 likes
only able to choose premium plan from available plan options, not basic plan
PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &n...
Spotify Star
155 Views
1 replies
0 likes
- 155 Views
- 1 replies
- 0 likes
How to pay
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
310 Views
1 replies
0 likes
- 310 Views
- 1 replies
- 0 likes
Superuser Contribution Received a Giftcard for 6 Months Premium Individual, but would like to use it for Duo Plan
PlanFreeCountryGermanyDevice1 x Android, 1 x AppleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Received a Giftcard for 6 Months Premium Individual, but would like to use it for a Duo Plan with my daughter.My current p...
Plan Free Country Germany Device 1 x Android, 1 x Apple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Received a Giftcard for 6 Months Premium ...
Moderator
154 Views
1 replies
0 likes
- 154 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution 12month premium special offer
PlanPremiumCountryIndia im on a prepaid individual plan right now (monthly @ 129rs/month). the 12 months prepaid individual plan's price is 299rs with a special offer tag, theres also another like "299rs/month after the offer period". what exactly is...
Plan Premium Country India im on a prepaid individual plan right now (monthly @ 129rs/month). the 12 months prepaid individual plan's price is 299rs with a special offer tag, theres also ...
Newbie
30498 Views
63 replies
0 likes
- 30498 Views
- 63 replies
- 0 likes
Superuser Contribution Subskrypcja
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
Moderator
154 Views
1 replies
0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Merhba yardim
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. However, the more you provide the easier it will be fo...
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. How...
Moderator
135 Views
1 replies
0 likes
- 135 Views
- 1 replies
- 0 likes
Is it still possible to pay for an individual annual subscription?
PlanPremiumCountryTürkiyeFor the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Plan Premium Country Türkiye For the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Spotify Star
216 Views
1 replies
0 likes
- 216 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron el mes de prueba
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Moderator
158 Views
1 replies
0 likes
- 158 Views
- 1 replies
- 0 likes
Preciso pedir reembolso do meu spotify pois não consigo entrar na
Hoje na data foi descontado da minha conta o valor de ,mas quando tentei entrar na minha conta,não consigo acessá-la
Hoje na data <Moderator edit> foi descontado da minha conta o valor de <Moderator edit>,mas quando tentei entrar na minha conta,não consigo acessá-la
Spotify Star
324 Views
2 replies
0 likes
- 324 Views
- 2 replies
- 0 likes