Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanDuoCountryBelgium (french)DeviceallOperating System My Question or IssueI just start a duo subscription, it's ok but when my husband want to connect, spotify said that our adress are differents. Worse ! It said that we didn't live in he same coun...
I just moved countries and needed to update my payment details for Spotify Premium. When trying to do so I keep getting the error message that an individual plan is not available to me. I changed my country settings but keep getting this message.
the payment for individual plan has passed two times, but it hasn’t been resumed cuz of my country which i’m currently in. can u give me my money back please?
PlanPremiumCountryNigeriaDeviceUMIDIGI F1 Operating SystemAndroid 9 My Question or IssueI tried to link my VFD Microfinance Bank Verve Card with my Spotify account to subscribe to the premium package, but I'm unable to add the card. Does this specifi...
the page won’t load to where i can buy a plan
I was billed and funds removed from my account for "free plan" why? How do i get refunded?
I recently moved back to the US and can't find it anywhere under the country section. I am a student, so I want to use the discount, but it won't let me change my card to the US one, and I can't find the US option anywhere. Should I wait until my sub...
Not upgraded to Premium despite paying Rs 299 thru UPI
?PlanFreeCountry USA My Question or IssueI keep trying to join my mom's family plan but it says I have to wait 12 months. Only trying to join the family plan because my sister take me off of Spotify Duo. Do I really have to wait 12 months or do I jus...
Hello. I know this is kinda stupid, but i have accidentally canceled my premium subscription. I was trying to update my billing info. Is there a way to get it back? Thanks
À chaque fois que j'essaie de m'abonner, ça dit: Désolés, vous n'êtes pas admissible à ce forfait. Voici d’autres façons de vous abonner à Spotify Premium.
I want to start a new premium plan to get the student discount. I'm currently paying for Spotify via my mobile operator. Will I be able to log in to my old account or will all my playlists disappear?
Pago todo mês 40 reais sendo q é só 19,90 é só uso uma conta, não sei porque está cobrando 2 vezes
Have single membership and can see $9.99 recurring pmts but my online profile account doesn't reflect my Premium membership
PlanDuo/PremiumPerú Device(Motorola One 5G Ace) My Question or IssueOkey so I have a Duo Plan with someone else, but I can't use Spotify in my phone but in my PC. I even have the payments up to date. Here's some screenshots. Phonehttps://imgur.com/gt...
Yesterday i paid for the duo anual fee the bank make the charge and my account does not recognize the payment
HiDon't know if i am in the right place but I need some help.I have premium Spotify which I have been paying using GCASH, I want to change it to my BPI Debit card but when I go to my account and choose update payment method it doesn't list an option ...
PlanPremiumCountryBelgiumDeviceiPhoneOperating SystemiOS 10My Question or IssueHello, i received a gift card for a 3 month subscription (30€) but I just paid for 1 month student premium (5€) so I wanted to know if now I have just 3 month premium or i...
How do I buy gift cards for Spotify Zimbabwe?
For years my Hulu has been linked with my Spotify account. I had to get a new debit card and I didn't update it on Spotify so briefly I had a payment issue. I quickly updated it after getting a notification from Spotify. Ever since then my Hulu accou...