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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75061 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140143 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80447 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269540 Views
159 replies
13 likes
Hello, why can't i link my gcash to avail the student promo
Hello, why can't i link my gcash to avail the student promo
Moderator
193 Views
1 replies
0 likes
PlanPremiumCountry = Ireland Device Operating System(Android) My Question or IssueI purchased the add-on Audiobooks+ for Plan Members. I assigned it to my wife on our family plan. She no longer wants it so I removed her from the add-on. I wanted to r...
Plan Premium Country = Ireland Device Operating System (Android) My Question or Issue I purchased the add-on Audiobooks+ for Plan Members. I assigned it to my wife on o...
Moderator
456 Views
3 replies
0 likes
PlanFamily PremiumCountryEgyptDevicerealme6 pro / hp laptopOperating Systemandroid 10 / windows 10My Question or IssueI have been using carrier billing to pay for the family subscription but it is not available anymore, does this company hate money?
Plan Family Premium Country Egypt Device realme6 pro / hp laptop Operating System android 10 / windows 10 My Question or Issue I have been using carrier billing to pay for the family subscri...
Casual Listener
1900 Views
8 replies
6 likes
Hello! I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time.PlanPremium FamilyCountryLatviaDeviceiPhone 15 PROOperating SystemiOS My Question or IssueCan I, please, get my money refunded? A...
Hello! I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time. Plan Premium Family Country Latvia Device iPhone 15 PRO Operati...
Visitor
712 Views
2 replies
0 likes
Ik heb samen met mijn dochter al een drietal maanden een duo-abonnement.Ik zelf ben beheerder. Ik was van de veronderstelling als ik een duo-abonnement neem dat mijn dochter dezelfde voordelen heeft als een premium-account. Maar dit is niet zo. Ze kr...
Ik heb samen met mijn dochter al een drietal maanden een duo-abonnement. Ik zelf ben beheerder. Ik was van de veronderstelling als ik een duo-abonnement neem dat mijn dochter dezelfde voordelen heef...
Moderator
421 Views
1 replies
0 likes
Planwas family, now Free trying to resubscribe to Premium familyCountryUSDeviceiPhone 14, 15, Windows 10 My Question or IssueI was told by support that in order to switch the primary account holder on my family plan that I needed to cancel spotify pr...
Plan was family, now Free trying to resubscribe to Premium family Country US Device iPhone 14, 15, Windows 10 My Question or Issue I was told by support that in order to switch...
177 Views
0 replies
1 likes
Hello,I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for Premium? This might seem like a no-brainer to some, ...
Hello, I'd like to signup for Spotify premium, however, when browsing through the subscription plans, it always defaults to 3 month free trial. Isn't there some way to just go straight to paying for...
Moderator
2798 Views
3 replies
0 likes
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não consigo usar nem cancelar e vocês ainda estão cobrando ...
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não cons...
Visitor
8609 Views
8 replies
2 likes
I payed for this few days ago but the second person has still commercial advertisements there:-( You know why, can I change it?
I payed for this few days ago but the second person has still commercial advertisements there:-( You know why, can I change it?
Spotify Star
649 Views
1 replies
0 likes
I’ve been locked out of my partners duo account, I don’t know why. Now I can’t do anything to resolve it - what’s are my options?
I’ve been locked out of my partners duo account, I don’t know why. Now I can’t do anything to resolve it - what’s are my options?
Spotify Star
402 Views
1 replies
0 likes
Hi,I was exploring different subscription options. I selected the individual plan and proceeded to the payment screen. There's a description about "Cancelling the subscription" and next to it is a link to "Terms apply". I clicked on the link and it t...
Hi, I was exploring different subscription options. I selected the individual plan and proceeded to the payment screen. There's a description about "Cancelling the subscription" an...
Moderator
429 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
868 Views
2 replies
0 likes
I have a Premium Duo subscription but had repeatedly ads yesterday while listening to music, not podcasts! I can't find Spotify support contact anywhere so PLEASE HELP ASAP and fix this Spotify Tech Team. PlanPremium DuoCountryCanadaDeviceGoogle Pixe...
I have a Premium Duo subscription but had repeatedly ads yesterday while listening to music, not podcasts! I can't find Spotify support contact anywhere so PLEASE HELP ASAP and fix this Spotify Tech ...
Moderator
344 Views
3 replies
0 likes
Hi.i just got refused as a Premium member because my VISA card ( issued in the Netherlands ) was refused as a valid payment method in France. Rediculous Spotify rule!I don’t use Paypal and do not have a French credit card nor wish to purchase one jus...
Hi. i just got refused as a Premium member because my VISA card ( issued in the Netherlands ) was refused as a valid payment method in France. Rediculous Spotify rule! I don’t use Paypal and do not...
Spotify Star
248 Views
1 replies
0 likes
Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect”Please help
Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect” Please help 🙏
Visitor
19370 Views
23 replies
6 likes
Hi! I want to have premium duo with my dad, but he is travelling to United Kingdoms for few months during a year, so my question is how it is possible to have duo if we won't be located at the same adress from time to time. If we start in Poland (whe...
Hi! I want to have premium duo with my dad, but he is travelling to United Kingdoms for few months during a year, so my question is how it is possible to have duo if we won't be located at the same a...
Casual Listener
2388 Views
2 replies
0 likes
Plan Premium Country India Device Samsung Galaxy a54 Operating System Android My Question or Issue I saw the "Try premium for 4 months for 0" plan and i decided to get it, it was clearly stated in the app as free for 4 months and I proceeded to use t...
Plan Premium Country India Device Samsung Galaxy a54 Operating System Android My Question or Issue I saw the "Try premium for 4 months for 0" plan and i decided to...
Spotify Star
927 Views
1 replies
0 likes
can you please help me what plan it is giving the Lossless audio
can you please help me what plan it is giving the Lossless audio
Community Legend
1023 Views
1 replies
0 likes
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spotify Duo on my new phone?
We have Duo, but the phone I used to use for Spotify is no longer in use, and with my new phone I can only seem to get Spotify free when I download the app via my Spotify account. How do I get Spoti...
Visitor
1503 Views
2 replies
0 likes
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work.PlanSimple PremiumCountryTurkeyDeviceiPhone 15 Pro My Question or IssueMy support request has not been corr...
I cannot pay premium even if I want it. My account is blocked for payment. I want to be able to pay. I tried with 7 cards and it does not work. Plan Simple Premium Country Turkey Device iPhone ...
Spotify Star
376 Views
1 replies
0 likes
