Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFreeCountryGermanyDevice1 x Android, 1 x AppleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Received a Giftcard for 6 Months Premium Individual, but would like to use it for a Duo Plan with my daughter.My current p...
Visitor
Plan Free Country Germany Device 1 x Android, 1 x Apple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Received a Giftcard for 6 Months Premium ...
Vasil
Moderator
162 Views
1 replies
0 likes
PlanPremiumCountryIndia im on a prepaid individual plan right now (monthly @ 129rs/month). the 12 months prepaid individual plan's price is 299rs with a special offer tag, theres also another like "299rs/month after the offer period". what exactly is...
Casual Listener
Plan Premium Country India im on a prepaid individual plan right now (monthly @ 129rs/month). the 12 months prepaid individual plan's price is 299rs with a special offer tag, theres also ...
8606000046
Newbie
30597 Views
63 replies
0 likes
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
Visitor
zostaje mi co miesiąc pobierana kwota z karty, mimo iż dołączyłam do pakietu rodzinnego nie rozłączyło mi poprzedniej subskrypcji i za jedno konto są pobierane 2 razy płatność
AlejaR
Moderator
158 Views
1 replies
0 likes
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. However, the more you provide the easier it will be fo...
Visitor
Merhaba. Ben bir hesabimda kartimi degisecegim icin premiumi kapattim. Sonra hesabi da kapattim. Ama simdi yenu bir hesap actim amma premium alamiylorum None of the below information is required. How...
AlejaR
Moderator
140 Views
1 replies
0 likes
PlanPremiumCountryTürkiyeFor the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Newbie
Plan Premium Country Türkiye For the past two years, I was able to pay for an annual subscription, but now I simply can't find that option on the website. Is it still possible at all???
Amay
Spotify Star
230 Views
1 replies
0 likes
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Visitor
Hola, según veo la promoción son 3 meses de prueba pero aún así tengo el cargo en mi cuenta.
Vasil
Moderator
166 Views
1 replies
0 likes
Hoje na data foi descontado da minha conta o valor de ,mas quando tentei entrar na minha conta,não consigo acessá-la
Visitor
Hoje na data <Moderator edit> foi descontado da minha conta o valor de <Moderator edit>,mas quando tentei entrar na minha conta,não consigo acessá-la
Bittencourt
Spotify Star
402 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Davekane
Casual Listener
259 Views
3 replies
0 likes
Can someone help?
PlansFree (My friend has free) / Premium (I have premium) / Premium (Other friend) CountryGermany, Malawi (not that important for main problem) DeviceOnePlus Nord 3 (My friend with the problem), Google Pixel 7a (Me), Samsung Galaxy S20 FE (My other f...
Casual Listener
Plans Free (My friend has free) / Premium (I have premium) / Premium (Other friend) Country Germany, Malawi (not that important for main problem) Device OnePlus Nord 3 (My friend...
Dessi
Moderator
463 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid via UPI for 1 month plan the money has been deducted from my account but my account is...
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid ...
Abhinavms
Visitor
1134 Views
3 replies
0 likes
i can't make a payment for a premium account. It says doesn't match country and form of payment
Visitor
i can't make a payment for a premium account. It says doesn't match country and form of payment
Maxim
Spotify Star
181 Views
1 replies
0 likes
PlanFree/PremiumCountryFranceDevice(iPhone 12)Operating System(iOS 18) My Question or IssueI would like to subscribe to spotify's premium offer and take advantage of the 3-month free trial but every time I try, I get a payment issues and this happens...
Casual Listener
Plan Free/Premium Country France Device (iPhone 12) Operating System (iOS 18) My Question or Issue I would like to subscribe to spotify's premium offer and take advantage of ...
ribezaz
Spotify Star
214 Views
3 replies
1 likes
nas duas contas possuo plano premium familia
Visitor
nas duas contas possuo plano premium familia
ribezaz
Spotify Star
134 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Susan_GP
Moderator
137 Views
1 replies
0 likes
PlanCurrently on Individual PremiumCountryUKDevicePC and Pixel 6 ProOperating SystemAndroid My Question or IssueI am currently subscribed to the Individual Premium plan, starting just a couple of months ago. I wish to use the Duo Premium plan, as my ...
Casual Listener
Plan Currently on Individual Premium Country UK Device PC and Pixel 6 Pro Operating System Android My Question or Issue I am currently subscribed to the Individual Premium plan, star...
JarrodA
Casual Listener
151 Views
1 replies
0 likes
Hi, I'm a user in the Netherlands. Just got an email that the price of Premium Family is going up to 21.99 euro. There's a Basic Family plan for 17.99, but I can't tell if it still offers some of the premium features like ad-free listening and downlo...
Casual Listener
Hi, I'm a user in the Netherlands. Just got an email that the price of Premium Family is going up to 21.99 euro. There's a Basic Family plan for 17.99, but I can't tell if it still offers some of the...
Maxim
Spotify Star
1239 Views
1 replies
0 likes
I just bought premium plan on Spotify website, it said on the website my account is already premium. But in the app my account is still free. I tried to clear cache, log out, and uninstall, but my account is still free on the app. What do I do?
Visitor
I just bought premium plan on Spotify website, it said on the website my account is already premium. But in the app my account is still free. I tried to clear cache, log out, and uninstall, but my ac...
shiira
Visitor
15242 Views
47 replies
2 likes
I don't know it it's officially bound to happen, but I've heard that Spotify wants to add a "Deluxe" membership and make Premium users listen to ads, if that happens mine and a lot of other people's subscriptions are gonna be CANCELED. Doesen't matte...
Visitor
I don't know it it's officially bound to happen, but I've heard that Spotify wants to add a "Deluxe" membership and make Premium users listen to ads, if that happens mine and a lot of other people's ...
HatDavxo
Newbie
8834 Views
3 replies
5 likes
PlanFree/PremiumCountry DeviceiPhone 13 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGift card I hot for Christmas says “Unfortunately this Premium code does not seem to be valid. Try again or contact customer servic...
Visitor
Plan Free/Premium Country Device iPhone 13 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Gift card I hot for Christmas says “Unfortuna...
Billy-J
Spotify Star
172 Views
1 replies
0 likes