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Error message when attempting to upgrade from Premium Individual to Duo
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Plan
Free Trial converting to Premium Individual
Country
USA
Device
iPhone 13
Operating System
Windows 10 on laptop
My Question or Issue
I keep getting this error message when attempting to upgrade from Premium Individual to Premium Duo with "manage subscription":
Sorry, you are not eligible for that plan. Here are some other ways to get Premium.
Then when I select "other ways to get Premium" - like selecting the "Duo" button - I get the same message.
How do I upgrade from my Premium Individual account to Premium Duo? I could cancel my current Individual account but I don't want to lose my playlists.
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