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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129344 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58391 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234270 Views
144 replies
13 likes
PlanFree/PremiumCountryUSADevice(iPhone 12, Google dotOperating System(iOS 10 My Question or IssueI would like to play Spotify at my office. We have 5 google speakers and the same play list will be playing on all the devices. Do I need the family pla...
Plan Free/Premium Country USA Device (iPhone 12, Google dot Operating System (iOS 10 My Question or Issue I would like to play Spotify at my office. We have 5 google speakers and the...
Music Fan
371 Views
1 replies
0 likes
tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
Spotify Star
405 Views
1 replies
0 likes
Hi. I had a $5/month plan. I moved to another country and wanted to change my payment method. The system did not allow me to do this. I had to cancel my subscription and only after that, I was able to change the country (if necessary, I can give a li...
Hi. I had a $5/month plan. I moved to another country and wanted to change my payment method. The system did not allow me to do this. I had to cancel my subscription and only after that, I was a...
Spotify Star
1032 Views
3 replies
0 likes
PlanPremiumCountryFinlandDeviceMacbook ProOperating SystemiOS latest My Question or IssueFor some reason all my payment receipts have disappeared and it says that I do not have any. Where have all gone? I need to check these asap.
Plan Premium Country Finland Device Macbook Pro Operating System iOS latest My Question or Issue For some reason all my payment receipts have disappeared and it says that I do not ha...
Visitor
1105 Views
2 replies
0 likes
I am paying for a duo account and they keep asking for me to add my husband. he does not do facebook and does not have an email address. how do I out him on my duo account if I am paying for it
I am paying for a duo account and they keep asking for me to add my husband. he does not do facebook and does not have an email address. how do I out him on my duo account if I am paying for it
Spotify Star
326 Views
1 replies
0 likes
I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
Moderator
789 Views
1 replies
0 likes
PlanSingle PremiumCountry Device(iPhone 14 Pro Max, Windows PC)Operating System(iOS 17.5.1, Windows 11) My Question or IssueI had a Single plan and it kept advertising Duo but I never said yes. All of a sudden I'm charged for a duo plan that I never ...
Plan Single Premium Country Device (iPhone 14 Pro Max, Windows PC) Operating System (iOS 17.5.1, Windows 11) My Question or Issue I had a Single plan and it kept advertising D...
Spotify Star
323 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Not applicable
732 Views
2 replies
0 likes
Plan/PremiumCountryUnited kingdom DeviceIphone 15 proOperating SystemiOS 10 My Question or IssueWhy is the price for duo £14.99 but I am getting charged £16.99 per month??
Plan /Premium Country United kingdom Device Iphone 15 pro Operating System iOS 10 My Question or Issue Why is the price for duo £14.99 but I am getting charged £16.99...
Spotify Star
399 Views
1 replies
0 likes
Can't fins my log in details PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Can't fins my log in details Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Star
464 Views
1 replies
0 likes
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narrative. Don't mix in any other songs no matter how ap...
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narra...
Visitor
843 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
631 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
444 Views
1 replies
0 likes
PlanPremium IndividualMy Question or IssueI'm getting charged 15usd instead of 6usd and it shows on my spotify payment history as 15usd as if was the normal amount to pay but it's more than twice the cost and it has been happening for the last two mo...
Plan Premium Individual My Question or Issue I'm getting charged 15usd instead of 6usd and it shows on my spotify payment history as 15usd as if was the normal amount to pay but it's more th...
Moderator
459 Views
1 replies
0 likes
Hello !I've been using Spotify Premium Familly with my wife and children for many years now. The account was created in France in 2010. I've moved from France to Québec (Canada) and no longer have my French bank account. I want to update my country, ...
Hello ! I've been using Spotify Premium Familly with my wife and children for many years now. The account was created in France in 2010. I've moved from France to Québec (Canada) and no longer hav...
Spotify Star
940 Views
1 replies
0 likes
Hey everyone!! I have been a long time user of Spotify, it truly is a great service! I always listen to music while I am at work or surfing the net. That all said, I have been paying for Premium (individual) status, but still have ads between songs. ...
Hey everyone!! I have been a long time user of Spotify, it truly is a great service! I always listen to music while I am at work or surfing the net. That all said, I have been paying for Premium (ind...
Spotify Star
631 Views
1 replies
0 likes
10 year old French paying account (not a turkish one Listening on Sonos, Iphone, etc... My Question or Issue:Dear Spotify Team,I must express my disappointment regarding the recent email about raising my Premium subscription price to €11.12/month due...
10 year old French paying account (not a turkish one 😉 Listening on Sonos, Iphone, etc... My Question or Issue: Dear Spotify Team, I must express my disappointment regarding the recent e...
421 Views
0 replies
0 likes
I purchased a premium account for 12 Months, but after joining a family accout it will be set back to free after just 2 months... how do I get back into my premium individual plan?
I purchased a premium account for 12 Months, but after joining a family accout it will be set back to free after just 2 months... how do I get back into my premium individual plan?
Spotify Star
505 Views
1 replies
0 likes
I've buy my premium mini through OVO but my account didn't change to premium. My balance have been cutted.PlanPremiumCountryIndonesiaDeviceRedmi 12 4GOperating SystemAndroid 14 My Question or IssueHow to solve this problem?
I've buy my premium mini through OVO but my account didn't change to premium. My balance have been cutted. Plan Premium Country Indonesia Device Redmi 12 4G Operating System Android 14  ...
Moderator
759 Views
1 replies
1 likes
Dobrý den přeji, potřebovala bych poradit. Mám účet na Spotify pod bývalým partnerem, jelikož spolu už v jedné domácnosti nežijeme, chci si založit účet vlastní a zkontrolovat si, zda se mi převedla veškerá hudba. Když si chci založit nový účet - píš...
Dobrý den přeji, potřebovala bych poradit. Mám účet na Spotify pod bývalým partnerem, jelikož spolu už v jedné domácnosti nežijeme, chci si založit účet vlastní a zkontrolovat si, zda se mi ...
Moderator
1274 Views
1 replies
0 likes
