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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Tengo una tarjeta de regalo que no he podido canjear, ya que al ingresar el PIN me marca que se produjo un error y no me deja continuar, la tarjeta estaba nueva por la cantidad de $300, igual la tienda me dijo que ya esta activa por parte de ellos. A...
i paid twice but my plan won’t load???
PlanPremiumCountryBrasil Device(iPhone 11)Operating System(iOS 15.6) My Question or Issue
PlanPremiumCountryUnited States My Question or IssueSo I'm an American citizen going to Russia and I have Spotify, would I still be able to use the app when I go over if it was an existing account in the US?
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to speak w a human. When i go to update my payment info - my subscription process is diff...
When my partner tries to join to Premium Duo, Spotify says that she can join to duo program just once in 12 months. We previously shared an account duo that I deletd months ago.
My Question or Issue, Why have I been debited thrice by spotify? Spotify keeps taking my money even after subscription has been made and I had to remove my card( cancel premium).So someone explain to me, cause I want my money back.
Two days ago I tried Spotify Duo for the first time to try your service. I never could play any song. The app restarted many times so I decided to cancel immediately. However my money was never given back. I demand a reimbursement because I never got...
I previously had my own free subscription to Spotify which I basically did not use. Today my husband signed up for and paid for a dual premium subscription for both of us. I accepted the invitation he sent me but when I tried to set up an account it ...
PlanFree/PremiumCountryKenya Device(iPhone 8, Operating System(iOS 13)My Question or IssuePaid Preimiun Via phone Still stuck on Free and Have not gotten any receipt
Plan From single to duo, and free to duo Country Australia Device Samsung Operating System Android My Question or Issue Paid twice again this month after upgrading both mine and my child's subscription. These were taken out of 2 different accounts!
Hello I got a message this morning that my contract was expired or my card was expired and I’m trying to fix it but I’m not sure where to go.. please help?
i paid for the premium but i cant use premium and it is showing my account as free plan . i am missing out all the fun . adds are coming even i paid ....
PlanPremiumCountry DeviceSamsung galaxy S10+Operating SystemAndroid My Question or IssueHello, The problem is that I've been trying to get back to my premium subscription but my card has always failed and the error message said I should use a differe...
Solved. Just had to wait.
PlanPremiumCountryUK My Question or IssueMy premium plan needs renewing, but Spotify isn't allowing me to renew on my individual subscription - it says my account isn't eligible and is trying to force me to pay for Duo. I live alone and am the only p...
PlanDuoCountryUKDeviceSamsung s22 & Samsung s10+Operating System My Question or IssueMy husband is currently working overseas, he renewed our Duo and now I can't access it because it says we are not in the same location. The account is registered at ...
I got Spotify in NZ.Moved to UK, still paying on NZ bank card, all good.Changed my Google Play (not my Spotify) country to UK, my account would not work for 2 months, i was still hooked up to Spotify on my NZ card and was charged from this account, e...
PlanPremiumCountryItalyDevice(Xiaomi Note 7)Operating System(Android) My Question or IssueI always thought that it would be appropriate to have a Premium plan for young people (18 to 25/30) just like there is one for students. I am 23 and I work, but...
Hi! I want to have premium duo with my dad, but he is travelling to United Kingdoms for few months during a year, so my question is how it is possible to have duo if we won't be located at the same adress from time to time. If we start in Poland (whe...