payment through Google play, however plan not getting updated

[anilvt]

I have done the payment through Google subscription, however it is not reflecting. The order history shows failed, but payment happened as per my credit card statement.

[MihailY]

Hey @anilvt,

Thanks for reaching out.

We're unable to help out in this situation here on the Community, as we don't have access to the necessary tools to look further into this. It's best you reach out to our Customer Support team as they're the folks who can provide you with more insight on the matter.

Cheers,