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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 14901 Views
  • 27 replies
  • 2 likes
  • 14901 Views
  • 27 replies
  • 2 likes

Solved!!Superuser Contribution Cancelling 3 month Premium early

I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subscrpition is says it will switch to free mode.

  • Casual Listener
  • I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subs...
  • Joan
  • Moderator
  • 26636 Views
  • 10 replies
  • 0 likes
  • 26636 Views
  • 10 replies
  • 0 likes

How to access Hulu with student account?

I'm having trouble logging into/activating my free Hulu with my student subscription. I have a Hulu account with the same email as my Spotify, but it is not recognizing that I have a subscription. I can't find any option to activate my free subscript...

  • Visitor
  • I'm having trouble logging into/activating my free Hulu with my student subscription. I have a Hulu account with the same email as my Spotify, but it is not recognizing that I have a subscription. I ...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Separate Wrapped for Duo accounts

PlanPremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust a quick question for anyone using the Premium Duo subscription - do the two accounts ...

  • Newbie
  • Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just a qu...
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Plan showing 59rs for 3 months when am paying its showing 119rs

Premium individual showing price 59rs for 3 months but when am going to pay for this plan the price reflect in my UPI is 119rs

  • Visitor
  • Premium individual showing price 59rs for 3 months but when am going to pay for this plan the price reflect in my UPI is 119rs
  • shauryasarkar
  • Visitor
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Tried to Renew Hulu Spotify :(

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to renew my Spotify Hulu account because the card attached was expired, it was origi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wante...
  • Maxim
  • Spotify Star
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

what does ‘Spotify limited’ mean on my bank account?

i might be tweaking but i bought Spotify premium today, and on my banking, it says ‘Spotify Limited’.does this mean it will end? thank you PlanPremiumCountryEnglandDeviceiPhone 15Operating SystemiOS 18

  • Visitor
  • i might be tweaking but i bought Spotify premium today, and on my banking, it says ‘Spotify Limited’. does this mean it will end? thank you 🙂 Plan Premium Country England Device iPhone 15 Op...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Unable to Make Payments via Grameenphone and Card in Bangladesh

I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though my sim it gives me the OTP but after that all I get...

  • Regular
  • I've been trying to buy family plan for 2days as I've lost access to it because of not paying within time but now I can't make payment though my sim or my card. When I try to make the payment though ...
  • Lotus18
  • Visitor
  • 688 Views
  • 6 replies
  • 1 likes
  • 688 Views
  • 6 replies
  • 1 likes

Superuser Contribution recuperar pin tarjeta regalo

la tarjeta no tiene para rascar, y tampoco encuentro el ticket de compra, y me gustaria recuperar mi pin, ya que tengo todavia 4 tarjetas regalo

  • Visitor
  • la tarjeta no tiene para rascar, y tampoco encuentro el ticket de compra, y me gustaria recuperar mi pin, ya que tengo todavia 4 tarjetas regalo
  • Novy
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

how can I buy premium duo for my kids?

I want to buy spotify premium duo for my two Kids, I am not interested to make an account for myself, i just need to pay for it. how can I buy this?

  • Casual Listener
  • I want to buy spotify premium duo for my two Kids, I am not interested to make an account for myself, i just need to pay for it. how can I buy this?
  • Maxim
  • Spotify Star
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need a refund

I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

  • Newbie
  • I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.
  • Arimane
  • Newbie
  • 2164 Views
  • 5 replies
  • 0 likes
  • 2164 Views
  • 5 replies
  • 0 likes

Feeling Duped by Family Plan with Audiobooks

Hello, I'm the plan manager for my family, and I think my account was automatically moved from the basic family plan to the audiobook family plan at some point. Now when I try to downgrade to the basic family plan again, it tells me I'm not eligible....

  • Regular
  • Hello,   I'm the plan manager for my family, and I think my account was automatically moved from the basic family plan to the audiobook family plan at some point. Now when I try to downgrade t...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué tengo que pagar 1,01 para 3 meses gratis?

Me pone que tengo que pagar 1,01 cada 30 días hasta diciembre de 2025 cuando la oferta es de 3 meses gratis de premium

  • Visitor
  • Me pone que tengo que pagar 1,01 cada 30 días hasta diciembre de 2025 cuando la oferta es de 3 meses gratis de premium
  • Joan
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Has the yearly plan been removed?

I am a Spotify Premium user. I want to buy the yearly plan again but I don't see it among the plans. I don't want money to be withdrawn from my credit card every month. Let's pay whatever the price is for 1 year, otherwise I don't think I'll buy it.

  • Newbie
  • I am a Spotify Premium user. I want to buy the yearly plan again but I don't see it among the plans. I don't want money to be withdrawn from my credit card every month. Let's pay whatever the price i...
  • Not applicable
  • 479 Views
  • 2 replies
  • 1 likes
  • 479 Views
  • 2 replies
  • 1 likes

Canvas Moldova

WHY DOESN'T CANVAS WORK IN MOLDOVA, I AM DISAPPOINTED, I BOUGHT PREMIUM SPECIFICALLY FOR THIS, WHY DOESN'T SUCH A SIMPLE AND HARMLESS THING WORK IN MY COUNTRY

  • Newbie
  • WHY DOESN'T CANVAS WORK IN MOLDOVA, I AM DISAPPOINTED, I BOUGHT PREMIUM SPECIFICALLY FOR THIS, WHY DOESN'T SUCH A SIMPLE AND HARMLESS THING WORK IN MY COUNTRY
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

What email is attached to my account?

PlanPremiumCountryUSADeviceSamsung Galaxy 24 UltraOperating System My Question or IssueI cannot locate the account that is being billed for Premium. I need to find out the email that is being billed, please.

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 24 Ultra Operating System   My Question or Issue I cannot locate the account that is being billed for Premium. I need to find out the emai...
  • osornios
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Can’t pay for top up hours

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or issue trying to buy too up hrs but won’t let me continue to check out, why?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or issue trying...
  • osornios
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will I lose my free premium trial if I cancel it early?

PlanPremiumCountryUnited StatesDeviceAnyOperating SystemAny My Question or IssueIf I click on the cancel premium button to cancel any charges that would be made when my free premium ends, it says that it'll be cancelled today. I just got it, and I do...

spotifypremium.png
  • Casual Listener
  • Plan Premium Country United States Device Any Operating System Any   My Question or Issue If I click on the cancel premium button to cancel any charges that would be made when my free ...
  • Malvamiravis
  • Visitor
  • 41728 Views
  • 18 replies
  • 0 likes
  • 41728 Views
  • 18 replies
  • 0 likes

Superuser Contribution Premium subscription not working

Hello, I purchased Spotify Premium for 3 months, and the payment was successfully charged to my card. However, the premium subscription has not been activated on my account. The email linked to my Spotify account is **bleep**. Please help me resolve ...

  • Visitor
  • Hello, I purchased Spotify Premium for 3 months, and the payment was successfully charged to my card. However, the premium subscription has not been activated on my account.   The email li...
  • OscarDC
  • Moderator
  • 133 Views
  • 1 replies
  • 1 likes
  • 133 Views
  • 1 replies
  • 1 likes