Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62441 Views
- 43 replies
- 3 likes
- 62441 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
getting ads with premium subscription on podcasts
I have a premium subscription & receive DAI when driving listening to podcasts that are unskippable. if i listen to the same podcasts via desktop i get no ads and historically if I did get served an ad it was skippable. These are not embedded ads to ...
- I have a premium subscription & receive DAI when driving listening to podcasts that are unskippable. if i listen to the same podcasts via desktop i get no ads and historically if I did get served...
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- Not applicable
- 4344 Views
- 12 replies
- 3 likes
- 4344 Views
- 12 replies
- 3 likes
Why is my Family Basic charged at same price as Family Premium the month after downgrading??
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is my Family Basic charged at same price as Family Premium the month after downgrading??
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why is ...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
I redeemed a 30.00 Spotify premium card and it says my plan is Spotify free
I don’t want free Spotify I wanted the premium subscription
- I don’t want free Spotify I wanted the premium subscription
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Payment Discrepancy - Current vs new subscription
I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price change? And if so, why did my subscription payment not cha...
- I currently pay $12.99/month for a premium Spotify account, and have been for maybe 1 year+... I see that, in order to subscribe for Spotify premium nowadays, the cost is $9.99. Did the price c...
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- Visitor
- 271 Views
- 3 replies
- 0 likes
- 271 Views
- 3 replies
- 0 likes
Price Increase next month
PlanPremiumCountryUSA My Question or IssueWhy are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being added or anything about the subscription is being improved, it will just...
- Plan Premium Country USA My Question or Issue Why are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being adde...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Solved!! I have buy a premium for rupees 119 but my spotify app doesn’t activate premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 126 Views
- 1 replies
- 1 likes
- 126 Views
- 1 replies
- 1 likes
Duo Plan - Error message: Address, even though sharing an address
PlanDuo / PremiumCountryNetherlands My Question or IssueI signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to live at the same address to use Duo. We do live at the same address and can prove t...
- Plan Duo / Premium Country Netherlands My Question or Issue I signed up for Duo but when my partner tries to connect his account, he gets an error message that we need to...
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- Spotify Star
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Still get ads with music on duo premium on my wife's phone
I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
- I upgraded my premium account to add duo premium for my wife. Got confirmation. She still gets ads with music.
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- Spotify Star
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
Superuser Contribution Easypaisa payment issue
Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect”Please help
- Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect” Please help 🙏
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- Visitor
- 1986 Views
- 9 replies
- 0 likes
- 1986 Views
- 9 replies
- 0 likes
No puedo comprar el plan de estudiante.
Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece ninguna opción para escoger el plan o el método de...
- Al momento en que quiero comprar una suscripción de estudiante en mi teléfono móvil (ya con mi cuenta verificada como de estudiante) al entrar a la página de Spotify para elegir el plan no me aparece...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution Re: DUO INVITE LINK FIX HERE!!!
I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
- I have tried to update my address but it says its can;t find the address - even when I use a postcode and the name of the village. How do I update the address?
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- Moderator
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Re: Basic duo
I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
- I'm in the UK and recently switched from duo premium to duo basic, but Spotify appears to have switched me back without notifying me. What's going on here?
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- Moderator
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
How to stop payment through paypal without spotify information
My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
- My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Spotify Duo_ Cancel subscription and keep playlist
PlanSpotify Duo/PremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueHi GuysI would like to cancel my Spotify Duo and go back to Single Premium.Will the two of us who shared the Premium Duo now lose our playlists?O...
- Plan Spotify Duo/Premium Country Switzerland Device iPhone 14 Pro Operating System iOS 17.5 My Question or Issue Hi Guys I would like to cancel my Spotify Duo and go back to Single ...
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- Spotify Star
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Payment
Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
- Hello, we subscribed to spotify family last june 2 2024, is our next bill on june 6 2024 as indicated on my account?
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution Duo plan. to student to plan.
PlanDuo Plan.CountryusDevice(iPhone 8, Samsung Galaxy 12, Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently Duo plan. and want to switch to the student plan. What will happen to my playlist for both myself and...
- Plan Duo Plan. Country us Device (iPhone 8, Samsung Galaxy 12, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am currently Duo plan. and w...
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- Moderator
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Superuser Contribution Premium in Venezuela
PlanPremiumCountryVenezuelaDeviceiPad pro 9.7Operating SystemiOS 10 My Question or IssueI came from the US to Venezuela with Spotify premium, in the US it worked perfectly, but now that I am in Venezuela and still paying for it, it wouldn't let me se...
- Plan Premium Country Venezuela Device iPad pro 9.7 Operating System iOS 10 My Question or Issue I came from the US to Venezuela with Spotify premium, in the US it worked perf...
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- Moderator
- 3518 Views
- 8 replies
- 0 likes
- 3518 Views
- 8 replies
- 0 likes
Superuser Contribution Refund Me. Why no live support?
I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning a monthly subscription then which you advertise for R64.99 p...
- I have been trying to access help re an account deduction for over an hour! You're completely unreachable. I signed up as you state a free trial available or a week for R13.99. Was planning...
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- Moderator
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Por qué tengo anuncios si pago suscripción?
Pago con débito automático la suscripción y me siguen apareciendo anuncios. Por qué?
- Pago con débito automático la suscripción y me siguen apareciendo anuncios. Por qué?
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- Newbie
- 1172 Views
- 5 replies
- 1 likes
- 1172 Views
- 5 replies
- 1 likes
Superuser Contribution Problem having my girlfriend joining duo
I just upgraded to premium duo so my girlfriend may experience premium Spotify as well, she lives with me in France, yet when she dials the address, it says she's not leaving in the same address as me.
- I just upgraded to premium duo so my girlfriend may experience premium Spotify as well, she lives with me in France, yet when she dials the address, it says she's not leaving in the same address as m...
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- Moderator
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes