How to stop payment through paypal without spotify information

[New user]

My husband recently passed away and I do not have the information to sign into spotify. The spotify is on an automatic payment plan. I do not use spotify and I need it cancelled.

[Maxim]

Hey there,

Thanks for reaching out. I'm sorry to hear about your situation.

The first thing you can try is canceling the automatic payment through PayPal by following these steps.

If that doesn't work, then you can reach out to Spotify's Support team here.

I hope this helps!