Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62484 Views
- 43 replies
- 3 likes
- 62484 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Superuser Contribution Por qué me cobraron tanto si mi plan es de estudiante?
Mi plan es de 199 y me cobraron 346 pesos
- Mi plan es de 199 y me cobraron 346 pesos
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- Spotify Legend
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution cambie la forma de pago y ahora me cobran doble (en las dos tarjetas)
cambie la forma de pago (cambie la tarjeta de credito) y desde septiembre me cobran en ambas tarjetas, osea que estoy pagando doble
- cambie la forma de pago (cambie la tarjeta de credito) y desde septiembre me cobran en ambas tarjetas, osea que estoy pagando doble
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- Moderator
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
Reinstating Premium Duo if cancelled?
Plan: PremiumCountry: AustraliaDevice: Several (iMAc, Android, Apple)My Question or IssueCan I reinstate Premium Duo if it was cancelled only 1 day ago?
- Plan: Premium Country: Australia Device: Several (iMAc, Android, Apple) My Question or Issue Can I reinstate Premium Duo if it was cancelled only 1 day ago?
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
New plan Didn’t initiate
I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the amount of duo premium. it even is showing in the a...
- I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
I have spotify premium and still got ads on podcast I listen. Why is that?
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
- I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
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- Spotify Star
- 452 Views
- 1 replies
- 1 likes
- 452 Views
- 1 replies
- 1 likes
Superuser Contribution Me da error al querer pagar premium
Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
- Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
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- Moderator
- 307 Views
- 4 replies
- 1 likes
- 307 Views
- 4 replies
- 1 likes
How to get my money back and cancel my subscription?
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
- I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
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- Spotify Star
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with my subscription
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the same as usual (a half of the premium individual co...
- Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the...
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- Moderator
- 805 Views
- 1 replies
- 0 likes
- 805 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is not ready to work in Nigeria
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want to actually pay you? A few people I know have swit...
- I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want...
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- Visitor
- 461 Views
- 2 replies
- 0 likes
- 461 Views
- 2 replies
- 0 likes
Superuser Contribution No puedo rerenovar mi plan premium
Da error continuamente
- Da error continuamente
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- Moderator
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Changed my phone lisg my premium account and library
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
To get refund for purchase of premium
I need help to get a refund because I thought I canceled but I did not
- I need help to get a refund because I thought I canceled but I did not
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Why can't I find 299 per 12months premium plan?
I can't find 299 per year plan in my plan details
- I can't find 299 per year plan in my plan details
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- Moderator
- 338 Views
- 1 replies
- 1 likes
- 338 Views
- 1 replies
- 1 likes
Me cambie a Spotify estudiantil, me cobro y dice que no lo tengo
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
- Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
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- Casual Listener
- 174 Views
- 3 replies
- 1 likes
- 174 Views
- 3 replies
- 1 likes
Change plan
I have the Plan Duo and i want to change it to one person premium 1
- I have the Plan Duo and i want to change it to one person premium 1
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- Spotify Star
- 3044 Views
- 5 replies
- 0 likes
- 3044 Views
- 5 replies
- 0 likes
Superuser Contribution How do I get premium individual after deleting my account? It won’t let me
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
- It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
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- Spotify Star
- 300 Views
- 2 replies
- 0 likes
- 300 Views
- 2 replies
- 0 likes
Superuser Contribution Why am I being charged twice a month
I must have 2 accounts and need to cancel one of them but don't know the details on that account
- I must have 2 accounts and need to cancel one of them but don't know the details on that account
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- Moderator
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution I'd like to subscribe to premium but because I had the 1 month free I cant
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
- When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
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- Moderator
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution opzeggen premium en afsluiten duo
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
- ik zou graag een duo premium willen afsluiten echter lukt het mij niet
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- Spotify Legend
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment failed and I am blocked changing country, how to handle?
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failing and I was asked to update my payment method. But ...
- I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failin...
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- Moderator
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes