Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114351 Views
- 72 replies
- 9 likes
- 114351 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13817 Views
- 27 replies
- 2 likes
- 13817 Views
- 27 replies
- 2 likes
Problemas com plano familiar
Faço parte de um plano familiar e moramos no mesmo endereço, o Spotify esta falando que eu moro em outro endereço, onde eu corrigo esse erro?
- Faço parte de um plano familiar e moramos no mesmo endereço, o Spotify esta falando que eu moro em outro endereço, onde eu corrigo esse erro?
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Changing payment date
I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know if I cancel it today then resubscribe on 28th will...
- I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know...
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- Spotify Star
- 414 Views
- 2 replies
- 0 likes
- 414 Views
- 2 replies
- 0 likes
Problem with student subscription [+brazil]
Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and received the email confirming my student permission on feb/20. So toda...
- Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and r...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Limited payment options for Premium student offer
Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on the basis of this promotion. You can only pay via credit card...
- Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on t...
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- Spotify Star
- 221 Views
- 2 replies
- 0 likes
- 221 Views
- 2 replies
- 0 likes
Discount for High school students
Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full price and 1 month for free. Today I rewied my bank...
- Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full...
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- Casual Listener
- 714 Views
- 2 replies
- 0 likes
- 714 Views
- 2 replies
- 0 likes
Oops something went wrong
I am using pre paid card
- I am using pre paid card
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- Community Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Payment subscriltion HELP
I recently paid my spotify using a spotify card for 1 month yet when i use it on varios phone apps or my ps4 it stays as a regular accout but on regular internet just where i can edit my acct it says i still have till next month of premium help pleas...
- I recently paid my spotify using a spotify card for 1 month yet when i use it on varios phone apps or my ps4 it stays as a regular accout but on regular internet just where i can edit my acct it says...
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- Spotify Star
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
Missing Invoice - Facture / Recu manquant
Hello, I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November. Who can I can contact please to request a copy of the invoice? I can't find an email for your accounting department. Thanks in ad...
- Hello, I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November. Who can I can contact please to request a copy of the invoic...
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- Casual Listener
- 869 Views
- 4 replies
- 0 likes
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factureInvoicerecus
- 869 Views
- 4 replies
- 0 likes
No me carga premium
Hoy realize el pago de un mes de premium por medio de entidad bancaria, recibí instrucciones para el pago, y luego recibí un comprobante de pago, pero no puedo acceder a premium, mi cuenta sigue gratis. Que debo hacer.
- Hoy realize el pago de un mes de premium por medio de entidad bancaria, recibí instrucciones para el pago, y luego recibí un comprobante de pago, pero no puedo acceder a premium, mi cuenta sigue grat...
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Subscription payment
So I tried to get Spotify premium but the student discount and it asked to verify but it said that my card wasn't charged but I accidentally pressed back on my phone and then I check if they charged my card and they did but I didn't get premium what ...
- So I tried to get Spotify premium but the student discount and it asked to verify but it said that my card wasn't charged but I accidentally pressed back on my phone and then I check if they charged ...
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Ayuda con un plan familiar "No pudimos confirmar que residas en la misma dirección..."
Hola.Lo que pasa es que ya contabamos con un plan familiar el cual se cancelo por falta de pago, cuando volvi a hacer el pago todos mis familiares ya no estaban en la pagina donde se administran las cuentas.Al pasarle el nuevo link a mi hermano para ...
- Hola. Lo que pasa es que ya contabamos con un plan familiar el cual se cancelo por falta de pago, cuando volvi a hacer el pago todos mis familiares ya no estaban en la pagina donde se administran ...
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- Spotify Star
- 705 Views
- 1 replies
- 0 likes
- 705 Views
- 1 replies
- 0 likes
Premium account
Hi, just bought the student premium account, the money was charge to my account but the premium status has never come up.I did all the verification process, the fee was charge to my account but I never recieve the premium status of my account.
- Hi, just bought the student premium account, the money was charge to my account but the premium status has never come up. I did all the verification process, the fee was charge to my account but I n...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Premium not recognized
I have Spotify premium free with my Rogers account connected to my facebook account been about 3 weeks and my account still shows up as free Rogers tells me this Status: Spotify activation pendinganyone know a way around this?
- I have Spotify premium free with my Rogers account connected to my facebook account been about 3 weeks and my account still shows up as free Rogers tells me this Status: Spotify activation pen...
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Solved!! Free account but charged money
I wanted to try and get premium today but didn't fully do it. i out my card info in and it took me to where i prove i'm a student for the student discount but it didn't approve me. so i signed out. later today i noticed it charged me the $5 as if my ...
- I wanted to try and get premium today but didn't fully do it. i out my card info in and it took me to where i prove i'm a student for the student discount but it didn't approve me. so i signed out. l...
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- Spotify Star
- 401 Views
- 1 replies
- 0 likes
- 401 Views
- 1 replies
- 0 likes
Charged 3 times
So I was trying to make a student account and it didn't seem to work, I tried again and still nothing. So I decided to just make a regular premium. But I just checked and it charged me for all 3. Uhmmm, can you take 2 off?
- So I was trying to make a student account and it didn't seem to work, I tried again and still nothing. So I decided to just make a regular premium. But I just checked and it charged me for all 3. Uhm...
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- Spotify Star
- 253 Views
- 2 replies
- 0 likes
- 253 Views
- 2 replies
- 0 likes
Premium subscription not in effect
Hi, I've just upgraded to the premium service but non of my client recognize me as premium yet(both on Windows and Linux with the latest version). And accessing the spotify main site gives this error on all my browsers with multiple DNS tried. 503 Se...
- Hi, I've just upgraded to the premium service but non of my client recognize me as premium yet(both on Windows and Linux with the latest version). And accessing the spotify main site gives t...
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- Spotify Star
- 253 Views
- 4 replies
- 0 likes
- 253 Views
- 4 replies
- 0 likes
Pagué y no me reconoce el pago
Hice el pago para premium universitaria me mandaron un link para comprobar que era estudiante había una liga de que es esto y al regresar me mandó a la página principal pero el cobro se realizó y Spotify no me reconoce el pago
- Hice el pago para premium universitaria me mandaron un link para comprobar que era estudiante había una liga de que es esto y al regresar me mandó a la página principal pero el cobro se realizó y Spo...
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- Spotify Star
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Solved!! cancel vodafone spotify and join family premium
hi all, this will probably sound like a confusing topic, but ill try my best to explain: so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i want to join Spotify directly and accept an invite for a family package, bu...
- hi all, this will probably sound like a confusing topic, but ill try my best to explain: so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i w...
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- Spotify Star
- 1493 Views
- 1 replies
- 0 likes
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invitePremiumSpotifyvodafone
- 1493 Views
- 1 replies
- 0 likes
Solved!! Premium not recognized on iphone5
My phone had a software issue so they wiped all my information at the Apple Store and rebooted the phone. When I redownloaded the Spotify app and logged in the my premium account, it says I have a 7 day free trial and none of my saved music is there....
- My phone had a software issue so they wiped all my information at the Apple Store and rebooted the phone. When I redownloaded the Spotify app and logged in the my premium account, it says I have a 7 ...
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- Spotify Star
- 480 Views
- 5 replies
- 0 likes
- 480 Views
- 5 replies
- 0 likes
Dois Débitos de 10 reais
Boa noite, no dia 19/04/2017 houve dois debitos de 10 reais. Um no horario das 18:59 e outro no horario 19:00, nesse dia fiz a solicitação para mudança de plano para o Spotify Estudante que o valor mudaria para 8,50, consegui a transferencia e debito...
- Boa noite, no dia 19/04/2017 houve dois debitos de 10 reais. Um no horario das 18:59 e outro no horario 19:00, nesse dia fiz a solicitação para mudança de plano para o Spotify Estudante que o va...
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- Spotify Star
- 356 Views
- 5 replies
- 0 likes
- 356 Views
- 5 replies
- 0 likes