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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149330 Views

69 replies

10 likes

Premium for Family
  • 149330 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94939 Views

89 replies

4 likes

  • 94939 Views
  • 89 replies
  • 4 likes

No me aparece ningún código en el recibo

Hace unos días inicié mi plan Premium y todavía sigo en el plan gratis de 30 días. Sin embargo, cuando me llegó el recibo no recibí ningún código que me pide cada vez que quiero usar Spotify

Newbie

Hace unos días inicié mi plan Premium y todavía sigo en el plan gratis de 30 días. Sin embargo, cuando me llegó el recibo no recibí ningún código que me pide cada vez que quiero usar Spotify

OptimuzKrice

Roadie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

CAMBIAR DE CUENTA Y MUDAR PRIVILEGIOS PREMIUM

Hola, quisiera obtener ayuda con lo siguiente. actualmente tengo una cuenta premium activa pero me gustaria cambiar de usuario (es decir, crear una nueva), pero me gustaria que me ayudaran a migrar mis playlist, y mi suscripcion premium, ya que apena...

Visitor

Hola, quisiera obtener ayuda con lo siguiente. actualmente tengo una cuenta premium activa pero me gustaria cambiar de usuario (es decir, crear una nueva), pero me gustaria que me ayudaran a migrar m...

OptimuzKrice

Roadie

1969 Views

1 replies

0 likes

  • 1969 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change country

Hi,I have a big issue here, I live in Norway, and when I was in the US I hachanged my spotify account residence to the US. But when I went back to Norway again I could not change it back unless I updated my repayment, I dont have a card where I can b...

Newbie

Hi, I have a big issue here, I live in Norway, and when I was in the US I hachanged my spotify account residence to the US. But when I went back to Norway again I could not change it back unless I u...

Erika

Roadie

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email saying my payment won't go through

Originally when I first got spotify I subscribed to a spotify premium account, but then soon swithced to a spotify premium account that is under my mothers name. I have had this account for almost 6 months now, and today I recieved an email saying my...

Newbie

Originally when I first got spotify I subscribed to a spotify premium account, but then soon swithced to a spotify premium account that is under my mothers name. I have had this account for almost 6 ...

Erika

Roadie

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify universitarios

No funciona la musica sin conexion el la suscripción para universitarios

Newbie

No funciona la musica sin conexion el la suscripción para universitarios

Erika

Roadie

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta no reconocida

Contrate promocion Premium por $9 por 3 meses la cual fue cargada a mi cuenta de banco y en mi perfil no está reconocida y me pide nuevamente el pago requerido

Newbie

Contrate promocion Premium por $9 por 3 meses la cual fue cargada a mi cuenta de banco y en mi perfil no está reconocida y me pide nuevamente el pago requerido

Erika

Roadie

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Removing free subscription

Hi how can i remove the free subscription in my accnt? I cannot play ng soundtrack just by click it. I need to click reshuffle to use the sounds in my playlist. Please let me know. Thank you

Newbie

Hi how can i remove the free subscription in my accnt? I cannot play ng soundtrack just by click it. I need to click reshuffle to use the sounds in my playlist. Please let me know. Thank you

Bittencourt

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

I paid for Premium on the 28 of April but my spotify account became free yesterday

I paid for premium on the 28 of April but my account turned free yesterday. I downgraded to free two weeks ago but we aren't even on the 28th on may.

Newbie

I paid for premium on the 28 of April but my account turned free yesterday. I downgraded to free two weeks ago but we aren't even on the 28th on may.

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Since today I don't have premium with Vodafone Yorn promo.

Hi all, Could you help me with this issue, till yesterday it was everything working fine, but tomorrow morning I logging to my account and my account was downgrade to free user.. I don´t understand why? Could you help me?

Newbie

Hi all,    Could you help me with this issue, till yesterday it was everything working fine, but tomorrow morning I logging to my account and my account was downgrade to free user.. ...

LordRollin

Community Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Starbucks to Student

I've had Premium through the partnership between Starbucks and Spotify, but I will soon be leaving Starbucks. How do I go about switching from the Starbucks Premium to the Student Discount with premium? Would I have to go through Starbucks first? Tha...

Newbie

I've had Premium through the partnership between Starbucks and Spotify, but I will soon be leaving Starbucks. How do I go about switching from the Starbucks Premium to the Student Discount with premi...

LordRollin

Community Legend

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Re: Cannot change the app to Premium

The same thing is happening to me and I have been charged for 5 months. I have tried cancelling as well. Its not working! Very frustrating

Newbie

The same thing is happening to me and I have been charged for 5 months. I have tried cancelling as well. Its not working! Very frustrating

Jacob

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Payment Issue

My account was charged for the 65 pesos student subscription where in fact, i didn't continue to subscribe for such. Both the 129 for regular premium and 65 for student premium were charged to my account. Please help me on this matter.

Newbie

My account was charged for the 65 pesos student subscription where in fact, i didn't continue to subscribe for such. Both the 129 for regular premium and 65 for student premium were charged to my acc...

Jacob

Community Legend

1379 Views

1 replies

0 likes

  • 1379 Views
  • 1 replies
  • 0 likes

I cancelled my subscription a month ago and on spotify free yet im still charged 10$ what a robbery!

$10 payment yet i dont have spotify premium what the **bleep**!!!???!!!- i want my money back..conveniently there is noone to speak to or even email for this problem does anyone know how to fix this?

Newbie

$10 payment yet i dont have spotify premium what the **bleep**!!!???!!!- i want my money back..conveniently there is noone to speak to or even email for this problem does anyone know how to fix this?

Jacob

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Spotify family

Dear spotify, on the 15th of May i started spotify family for wich i payd 15 euro. A day later, you cashed 9.99 euro for my normal subscription. How does that work? Why doni have to pay 25 euro's a month?!

Newbie

Dear spotify, on the 15th of May i started spotify family for wich i payd 15 euro. A day later, you cashed 9.99 euro for my normal subscription. How does that work? Why doni have to pay 25 euro's a m...

Jacob

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

$0.99 for 3 months subscription not shown in Account Info

Dear all, after signing up for the 7 days trial, I was prompted to take up the 3 months subscription for $0.99. I keyed in my details and was told that it was successful and I would receive an email. However, I did not receive any emails and when I c...

Casual Listener

Dear all, after signing up for the 7 days trial, I was prompted to take up the 3 months subscription for $0.99. I keyed in my details and was told that it was successful and I would receive an email....

rupydhadwar

Casual Listener

1059 Views

3 replies

0 likes

  • 1059 Views
  • 3 replies
  • 0 likes

Probleme abonnement

Bonjour,J'ai profité de l'offre à 0,99 pour 3 mois, mais Spotify annonce un prélèvement de 9,99 dans 7 jours (suite offre découverte de 7 jours).De plus, l'application Android indique que je suis toujours en version Free et pas Premium.Merci de m'aid...

Newbie

Bonjour, J'ai profité de l'offre à 0,99 pour 3 mois, mais Spotify annonce un prélèvement de 9,99 dans 7 jours (suite offre découverte de 7 jours). De plus, l'application Android indique que je suis...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Student Discount Belgium

Two weeks ago I applied for the student discount in Belgium. The application went through and on my bank account the price has been labeled as 'reserved'. I still haven't heard anything about the student discount and my account still says 'Spotify Fr...

Newbie

Two weeks ago I applied for the student discount in Belgium. The application went through and on my bank account the price has been labeled as 'reserved'. I still haven't heard anything about the stu...

543 Views

0 replies

0 likes

student discount Europe
Student Discount International
  • 543 Views
  • 0 replies
  • 0 likes

Multiple accounts 1 payment method

Hello, I was just wondering if I can pay multiple spotify accounts with 1 paypal account. I just bought the family and all spots are filled. I want to open another one for my cousins, nieces and nephews, but i am not sure if I can pay with my paypal ...

Casual Listener

Hello, I was just wondering if I can pay multiple spotify accounts with 1 paypal account. I just bought the family and all spots are filled. I want to open another one for my cousins, nieces and neph...

Maxim

Spotify Star

955 Views

3 replies

0 likes

  • 955 Views
  • 3 replies
  • 0 likes

Premium non funziona

Buongiorno!Ho pagato la versione premium di €0,99 per Tre mesi..È arrivata anche la mail di ricevuta ma la versione premium continua a non funzionare!!! Perché???? Grazie!

Newbie

Buongiorno! Ho pagato la versione premium di €0,99 per Tre mesi.. È arrivata anche la mail di ricevuta ma la versione premium continua a non funzionare!!! Perché???? Grazie!

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Payment issue, 2 subscriptions?

Hi! So last month(april) my Family account got canceled, so i renewed it to premium.Then i wanted to upgrade to family again(an hour later), but for some reason i just got billed for premium and for family just yesterday.I understand that if i upgrad...

Newbie

Hi!   So last month(april) my Family account got canceled, so i renewed it to premium. Then i wanted to upgrade to family again(an hour later), but for some reason i just got billed for ...

Jacob

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes