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Damaged Code on the gift card

Damaged Code on the gift card


The Code on the back of my gift card is damaged so that I can‘t read ist anymore. What can I do?

2 Replies

Hey @Gian20, welcome to the community!

Maybe the Spotify team can do something for you.


Please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.


Have a nice day 🙂

hello, I got my dad a gift card and when he was scratching off the code some of the characters blurred and it’s unreadable. 
how can we get the code. 

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