About a subscription

[Oshaniweerasinghe123]

Plan

Free/Premium

Country

srilanka

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

**bleep**

for this email there are two accounts and one i m using but another one , i am not using but every month they have been a payment cut off i caught to me eye. And which account deducted money from a srilankan account which is also mine .but the thing is i am currently using a account and for that account money deducted by my Australian account and thats alright. I want you to cancle my other account s subscription plan (rs.740) i couldn’t find that account thats why i need your help. Please do something before it deduct more money. All the accounts contains same email. 

[Billy-J]

Hey @Oshaniweerasinghe123, thanks for reaching out to the Community! 

I am sorry to hear that this is happening to you. I’d recommend checking out this support page for more info and the next steps to take. If you choose to get in touch with support, please make sure to have your payment details ready for verification.

Hope this helps!