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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67320 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132621 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68076 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251010 Views
154 replies
13 likes
PremiumCountry USADeviceSamsung Galaxy note 8Operating SystemAndroid My Question or Issue I specifically paid for premium versions however every time i listen to kendrick lamar's cereal this man screams DOWNLOAD MIXTAPES DOT ORG which I know for a fa...
Premium Country USA Device Samsung Galaxy note 8 Operating System Android My Question or Issue I specifically paid for premium versions however every time i listen...
Visitor
1002 Views
2 replies
0 likes
PlanDuoCountryUnited StatesDevice(iPhone 15 ProOperating System(iOS 18.1.1 My Question or IssueMy girlfriend and I had separate Spotify premium accounts. We wanted to switch to Duo so I changed my subscription to Duo. When my girlfriend went to join ...
Plan Duo Country United States Device (iPhone 15 Pro Operating System (iOS 18.1.1 My Question or Issue My girlfriend and I had separate Spotify premium accounts. We wanted to switch ...
Spotify Star
261 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhone 14 and iPhone 16 proOperating SystemiOS My Question or IssueI currently pay for my son's premium account, while I have a free account. If I want to start a premium account for us both instead, how do I...
Plan Free/Premium Country United States Device iPhone 14 and iPhone 16 pro Operating System iOS My Question or Issue I currently pay for my son's premium account, while I have ...
Spotify Star
898 Views
1 replies
0 likes
Estoy intentando comprar una suscripción y la sección para poner la información de la tarjeta no me carga y tengo buena conexión a Internet
Estoy intentando comprar una suscripción y la sección para poner la información de la tarjeta no me carga y tengo buena conexión a Internet
Moderator
282 Views
1 replies
0 likes
Is the monthly fee taken in US Dollars or Canadian dollars?
Is the monthly fee taken in US Dollars or Canadian dollars?
Spotify Star
416 Views
1 replies
0 likes
Can I redeem a gift card to cover part of a months subscription cost? For example, would a gift card for £20 give one free month and £8 off the next month?
Can I redeem a gift card to cover part of a months subscription cost? For example, would a gift card for £20 give one free month and £8 off the next month?
Spotify Star
379 Views
1 replies
0 likes
I currently live in the UK, however I'll be relocating due to a new job. I've cancelled my subscription as I wasn't aware Spotify existed in the new country, however it does . I wanted to know if I can keep my old profile, if I am purchasing another ...
I currently live in the UK, however I'll be relocating due to a new job. I've cancelled my subscription as I wasn't aware Spotify existed in the new country, however it does . I wanted to know if I c...
Spotify Star
340 Views
1 replies
0 likes
I subscribed to the Premium Individual plan in January and paid for the entire year, for convenience but now i intend to switch to a Premium Duo plan and wants to cancel the Premium Individual plan BUT i see now "cancel subscription" option under my ...
I subscribed to the Premium Individual plan in January and paid for the entire year, for convenience but now i intend to switch to a Premium Duo plan and wants to cancel the Premium Individual plan B...
Spotify Star
506 Views
1 replies
0 likes
I was listening to a music album and I got an add from "Spotify Advertisement", after the add finished it starting playing another one, and another one, non-stopping. I have spotify premium duo, I'm supposed to be paying to don't have adds on my musi...
I was listening to a music album and I got an add from "Spotify Advertisement", after the add finished it starting playing another one, and another one, non-stopping. I have spotify premium duo, I'm ...
Spotify Star
379 Views
1 replies
0 likes
Soy de México, recientemente me apareció una foto de una promoción duo por el evento de San Valentín, pero al querer activarla después ya no la encuentro por ningún lado, el costo era de $129.00 al mes por 2 mes, a partir del tercer mes sería el cost...
Soy de México, recientemente me apareció una foto de una promoción duo por el evento de San Valentín, pero al querer activarla después ya no la encuentro por ningún lado, el costo era de $129.00 al m...
736 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
562 Views
1 replies
0 likes
Cancele premiun hace 2 meses y siguien descontando el dinero, mi cuenta no obtiene los beneficios y cuando entré a spotify por navegador aparecía como que tenia premiun en los planes, cosa que en la aplicación no, de igual manera en ninguno de los do...
Cancele premiun hace 2 meses y siguien descontando el dinero, mi cuenta no obtiene los beneficios y cuando entré a spotify por navegador aparecía como que tenia premiun en los planes, cosa que en la ...
Not applicable
395 Views
2 replies
0 likes
Bonjour, comment puis je obtenir une facture au nom de ma société ? J'ai bien trouvé les reçus mais impossible de les télécharger ? Merci pour votre aide.
Bonjour, comment puis je obtenir une facture au nom de ma société ? J'ai bien trouvé les reçus mais impossible de les télécharger ? Merci pour votre aide.
Visitor
4333 Views
2 replies
0 likes
So how can can I get it back without paying again
So how can can I get it back without paying again
Spotify Star
318 Views
1 replies
0 likes
My husband and I are going through some paperwork right now. Any bill that shows our address helps. We both have separate spotify subscriptions (I get Hulu with mine, so we don't want the duo), but we can't seem to get any invoice where our address i...
My husband and I are going through some paperwork right now. Any bill that shows our address helps. We both have separate spotify subscriptions (I get Hulu with mine, so we don't want the duo), but w...
Not applicable
1383 Views
3 replies
0 likes
Hello,I am in Italy, and trying to upgrade from a Premium Duo plan to a Premium Family plan. When I go under Account - Subscriptions - Available Subscriptions, Premium Family is available, but when I click on Select it sends me back to the account pa...
Hello, I am in Italy, and trying to upgrade from a Premium Duo plan to a Premium Family plan. When I go under Account - Subscriptions - Available Subscriptions, Premium Family is available, but when...
Moderator
203 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI have a Duo plan but my partner never bothered to sign up. I want to keep my regular premium plan but cancel the duo piece, which I'm paying for but not using. I can't figure out how to cancel Duo without ge...
Plan Premium Country USA My Question or Issue I have a Duo plan but my partner never bothered to sign up. I want to keep my regular premium plan but cancel the duo piece, which I'm payin...
Spotify Star
555 Views
1 replies
0 likes
Hi, i have recently cancelled my spotify subscribtion. But after couple days, I've decided that i want it again. unfortunatelly it always tells me that i can not buy it, because i'm not allowed to have the free tryout. I know that I can't, and i don'...
Hi, i have recently cancelled my spotify subscribtion. But after couple days, I've decided that i want it again. unfortunatelly it always tells me that i can not buy it, because i'm not allowed to ha...
Spotify Star
1833 Views
5 replies
0 likes
So I am trying to cancel my spotify premium for one of my accounts I made awhile back, however I cannot remember what email, username, or password I used to the account. I do not want to keep being charged monthly for an account that I cannot access....
So I am trying to cancel my spotify premium for one of my accounts I made awhile back, however I cannot remember what email, username, or password I used to the account. I do not want to keep being c...
Visitor
18353 Views
4 replies
0 likes
I switched over to the duo plan so my partner and I could both have ad free music since I was already paying for a premium account it wasn’t much more. We do live at the same address, which has been verified and even shows they’re on my plan and it w...
I switched over to the duo plan so my partner and I could both have ad free music since I was already paying for a premium account it wasn’t much more. We do live at the same address, which has been ...
Newbie
2731 Views
8 replies
0 likes
