Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168822 Views
- 110 replies
- 12 likes
- 168822 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18730 Views
- 27 replies
- 4 likes
- 18730 Views
- 27 replies
- 4 likes
Buy student subscription for Christmas present
PlanFree/PremiumCountryIrelandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to buy a student subscription as a Christmas gift?
- Plan Free/Premium Country Ireland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is it ...
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- Spotify Star
- 396 Views
- 1 replies
- 0 likes
- 396 Views
- 1 replies
- 0 likes
No Option for Extending Family Subscription
Hello, I have a family plan subscription expiring in next 2 weeks. I checked under subscription and so on but i do not find any option to extend the subscription. On the plan page it shows Family Plan as current subscription but there are not option ...
- Hello, I have a family plan subscription expiring in next 2 weeks. I checked under subscription and so on but i do not find any option to extend the subscription. On the plan page it shows F...
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- Spotify Star
- 781 Views
- 4 replies
- 0 likes
- 781 Views
- 4 replies
- 0 likes
Can’t join a duo plan: unknown problem
When I enter and confirm my address a screen is shown that says “ There was a problem Please try again later.” With no other information. Frustrating as we’re paying way more than we need to for Spotify (Duo + my individual premium) until I can join
- When I enter and confirm my address a screen is shown that says “ There was a problem Please try again later.” With no other information. Frustrating as we’re paying way more than we need to for Spot...
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- Spotify Star
- 469 Views
- 2 replies
- 0 likes
- 469 Views
- 2 replies
- 0 likes
Spotify wrapped and Premium Duo
My husband and I are just switching from individual premium memberships to a Premium Duo acct. However, with him now switching to the duo acct I created, will he still receive his Spotify wrapped next month??
- My husband and I are just switching from individual premium memberships to a Premium Duo acct. However, with him now switching to the duo acct I created, will he still receive his Spotify wrapped nex...
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- Spotify Star
- 794 Views
- 1 replies
- 0 likes
- 794 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Unable to get Premium via mobile pay Smart
PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy A70My Question or IssueI have been trying to get Spotify Premium for my mobile device but it keeps on saying that something is wrong. I can only pay via mobile and my service provider is Smart. I...
- Plan Free/Premium Country Philippines Device Samsung Galaxy A70 My Question or Issue I have been trying to get Spotify Premium for my mobile device but it keeps on saying that something is wro...
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- Newbie
- 3031 Views
- 4 replies
- 0 likes
- 3031 Views
- 4 replies
- 0 likes
iPhone 15 acepta Spotify Premium?
Pague Spotify Premium y no se aplicó el cambio de suscripción
- Pague Spotify Premium y no se aplicó el cambio de suscripción
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- Spotify Star
- 446 Views
- 1 replies
- 1 likes
- 446 Views
- 1 replies
- 1 likes
Query about Subscription for multiple countries
Plan: PremiumCountry: India, Singapore, Dubai My Question: I live in multiple countries with my base country being India. I would like to subscribe for a Family Plan from India. Will I be able to use it in other residential countries without any issu...
- Plan: Premium Country: India, Singapore, Dubai My Question: I live in multiple countries with my base country being India. I would like to subscribe for a Family Plan from India. ...
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- Not applicable
- 1616 Views
- 4 replies
- 0 likes
- 1616 Views
- 4 replies
- 0 likes
Yearly payment?
My Question or IssueHow can I pay for Premium Duo Canada for the full year instead of monthly payments, in 2024?
- My Question or Issue How can I pay for Premium Duo Canada for the full year instead of monthly payments, in 2024?
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- Spotify Star
- 617 Views
- 1 replies
- 0 likes
- 617 Views
- 1 replies
- 0 likes
Solved!! Does premium subscription automatically cancel when join family plan
My son was on premium individual plan and we invited him to join the family plan, does his individual plan automatically cancel. Or how do we cancel his subscription, will that effect his playlists?
- My son was on premium individual plan and we invited him to join the family plan, does his individual plan automatically cancel. Or how do we cancel his subscription, will that effect his playlists?
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- Spotify Star
- 625 Views
- 1 replies
- 0 likes
- 625 Views
- 1 replies
- 0 likes
Free audiobook for premium
My Question or IssueHiI am a premium member the main account holder, and have my family listed on my account. I want to get an audiobook for my son for Year 12 'Past the Shallows' by Favell Parrett. All of his friends have said they got it for free o...
- My Question or Issue Hi I am a premium member the main account holder, and have my family listed on my account. I want to get an audiobook for my son for Year 12 'Past the Shallows' by Favell Parre...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Restablecer Spotify premium indiv
Móvil nuevo con duplicado de la tarjeta perdida
- Móvil nuevo con duplicado de la tarjeta perdida
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- Moderator
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Payment Taken from bank but spotify says it’s failed
Dear Spotify Team, This is to inform you that the balance has been deducted from my bank account but spotify shows it’s failed. I’m unable to use the spotify premium access. please help me in this my Contact Number Plan Premium Country India Device...
- Dear Spotify Team, This is to inform you that the balance has been deducted from my bank account but spotify shows it’s failed. I’m unable to use the spotify premium access. please...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Solved!! Trial and annual subscription
PlanFree/PremiumCountryBrasilDevice Samsung Galaxy 9, Operating System Android Oreo, Windows 10,etc.) My Question or IssueStarting a 2 month Premium trial soon. At the end will I have the option of a single annual payment, or is it an auto monthly pa...
- Plan Free/Premium Country Brasil Device Samsung Galaxy 9, Operating System Android Oreo, Windows 10,etc.) My Question or Issue Starting a 2 month Premium trial...
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- Spotify Star
- 334 Views
- 3 replies
- 0 likes
- 334 Views
- 3 replies
- 0 likes
Superuser Contribution Can’t pay Spotify premium via PayPal but can pay for my other Spotify acc.
It’s said: “The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.”
- It’s said: “The payment failed. Please try again, use a different payment card or a different payment method. Go to our support.”
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- Moderator
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Superuser Contribution Pagamento con Carta di Credito
Buongiorno, ho effettuato l'iscrizione a Spotify e come prima volta posso usufruire di due mesi gratuiti. Però devo inserire un metodo di pagamento. Visto che non ho la carta di credito, vorrei inserire la carta di credito di mio figlio, ma il sistem...
- Buongiorno, ho effettuato l'iscrizione a Spotify e come prima volta posso usufruire di due mesi gratuiti. Però devo inserire un metodo di pagamento. Visto che non ho la carta di credito, vorrei inser...
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- Moderator
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Why is it so difficult to contact support?
I keep running into a technical issue with Spotify (which I'll start a separate thread for), but I'm getting frustrated with how difficult is is to open a support ticket with Spotify.I want to think that I'm a reasonably aware and savvy person, but I...
- I keep running into a technical issue with Spotify (which I'll start a separate thread for), but I'm getting frustrated with how difficult is is to open a support ticket with Spotify. I want to th...
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- Newbie
- 1579 Views
- 6 replies
- 3 likes
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support
- 1579 Views
- 6 replies
- 3 likes
Superuser Contribution Made payment of 119 still no premium
Made payment but still showing free account
- Made payment but still showing free account
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- Moderator
- 199 Views
- 4 replies
- 2 likes
- 199 Views
- 4 replies
- 2 likes
Repeated accusations of sharing my account
PlanPremiumCountryUnited StatesDeviceiPhone 14, Macbook Air M2 (2022)Operating SystemiOS 17.6.1, macOS 14.5 My Question or IssueSpotify seems convinced that I'm sharing my account, and I'm not aware of any way to convince them that I'm not. On multip...
- Plan Premium Country United States Device iPhone 14, Macbook Air M2 (2022) Operating System iOS 17.6.1, macOS 14.5 My Question or Issue Spotify seems convinced that I'm sharing my ac...
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- Spotify Star
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Superuser Contribution Can’t add partner to Duo plan
Me and my partner are trying to join Duo plan. Both at the same address. We even both started Duo plans. It’s not working either way! Every time we’re entering THE SAME address it just says that an error occurred
- Me and my partner are trying to join Duo plan. Both at the same address. We even both started Duo plans. It’s not working either way! Every time we’re entering THE SAME address it just says that an e...
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- Moderator
- 416 Views
- 5 replies
- 0 likes
- 416 Views
- 5 replies
- 0 likes
Can't use the 1 month trial even though I never had Spotify Premium.
Basically everything is explained in the question. I never had any Spotify Premium subscription, but now I can't use it. Is there any way to get the offer again?
- Basically everything is explained in the question. I never had any Spotify Premium subscription, but now I can't use it. Is there any way to get the offer again?
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes