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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75573 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140521 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81089 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271035 Views
159 replies
13 likes
PlanFree/Premium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
972 Views
1 replies
0 likes
When i click on get discount then it tells me to choose which payment method but then throws an error saying it is not available in your country but it is available because I stay in UAE
When i click on get discount then it tells me to choose which payment method but then throws an error saying it is not available in your country but it is available because I stay in UAE
Spotify Star
229 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to upgrade to family plan but when I select it I get the message Youve taken too long ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trying ...
Spotify Star
241 Views
1 replies
0 likes
I have paid for premium subscription (KES **bleep**) per week for Premium but the checkout page has been loading for hours now.PlanPremiumCountryKenyaDeviceSamsung Galaxy A15Operating SystemAndroid My Question or Issue
I have paid for premium subscription (KES **bleep**) per week for Premium but the checkout page has been loading for hours now. Plan Premium Country Kenya Device Samsung Galaxy A15 Operating S...
Moderator
221 Views
1 replies
0 likes
I forgot to turn off the autopay and got charged so can I cancel the subscription and get a refund
I forgot to turn off the autopay and got charged so can I cancel the subscription and get a refund
Spotify Star
220 Views
1 replies
0 likes
PlanFree/PremiumCountrySouth Africa Device(iPhone 13)Operating System(iOS 17.4.1etc.) My Question or IssueMy partner upgraded his plan to premium duo and added me on it - our address is the same but my plan still under the free subscription plan. I h...
Plan Free/Premium Country South Africa Device (iPhone 13) Operating System (iOS 17.4.1etc.) My Question or Issue My partner upgraded his plan to premium duo and added me on it ...
Not applicable
1057 Views
3 replies
0 likes
PlanDuoCountryPoland DeviceSamsung S20, Desktop linux My Question or IssueMy partner bought Duo plan and sent me an invitation. When I click on the invitation and log in, I'm getting error that Spotify was unable to confirm that my partner and I live...
Plan Duo Country Poland Device Samsung S20, Desktop linux My Question or Issue My partner bought Duo plan and sent me an invitation. When I click on the invitation and log in, ...
Newbie
456 Views
3 replies
0 likes
06 числа списали деньги я не знал кинул запрос и описал теперь ещё узнал месяц назад была ещё подписка о которой я не знал верните деньги
06 числа списали деньги я не знал кинул запрос и описал теперь ещё узнал месяц назад была ещё подписка о которой я не знал верните деньги
Spotify Star
187 Views
2 replies
1 likes
I received an email offering to Come back to premium, but once I tried to accept this offer I get this message "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."
I received an email offering to Come back to premium, but once I tried to accept this offer I get this message "Sorry, you are not eligible for that plan. Here are some other ways to g...
Visitor
1639 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
227 Views
1 replies
0 likes
Refund amount is not credited to account
Refund amount is not credited to account
Spotify Star
394 Views
1 replies
0 likes
PlanFreeCountryLithuaniaDeviceSamsung galaxy z flip 3 5gOperating SystemAndroid My Question or IssueI have a question could I ask to get a 3 month free subscription, I have never tried it and want to try it
Plan Free Country Lithuania Device Samsung galaxy z flip 3 5g Operating System Android My Question or Issue I have a question could I ask to get a 3 month free subscription, ...
Spotify Star
569 Views
1 replies
0 likes
Plan/Premium CountryAustraliaDevice(Samsung Galaxy 23Operating System(Android My Question or IssueI signed up and paid for a premium account through my sons phone can I upgrade to a premium family account with my phone being the master (I know I coul...
Plan /Premium Country Australia Device (Samsung Galaxy 23 Operating System (Android My Question or Issue I signed up and paid for a premium account through my sons phone ...
Spotify Star
218 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
252 Views
1 replies
1 likes
Hi, is it possible to change the student after activating the student subscription, or is it one student per account?
Hi, is it possible to change the student after activating the student subscription, or is it one student per account?
Spotify Star
665 Views
3 replies
1 likes
PlanFamily PremiumOperating SystemiOS, Windows My Question or IssueHi, I am part of a Family Subscription and as soon as I connect to my Google Nest speaker, Spotify starts to behave like I was on Free version (however, Account info still says Premiu...
Plan Family Premium Operating System iOS, Windows My Question or Issue Hi, I am part of a Family Subscription and as soon as I connect to my Google Nest speaker, Spotify starts to behave...
Casual Listener
583 Views
6 replies
4 likes
Can I legally use spotify from Belarus?
Can I legally use spotify from Belarus?
Spotify Star
237 Views
1 replies
1 likes
I was prompted to re-verify my address but failed to do so within the 7-day grace period, because my father passed away and I had other things on my mind. Now it seems I was kicked out of the premium plan and can no longer join.Do you know how I can ...
I was prompted to re-verify my address but failed to do so within the 7-day grace period, because my father passed away and I had other things on my mind. Now it seems I was kicked out of the pr...
Spotify Star
354 Views
1 replies
1 likes
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The question is, since I joined the above-described Duo plan just recen...
Hi, Me and my partner decided to start a Duo plan a week ago. We're enjoying it and our children wanted to join in, so we're considering taking a Family plan to include them too. The questio...
Spotify Star
847 Views
3 replies
1 likes
Dear Spotify Support,I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the payment of ₹119 on 01/03/2025.However, upon checking...
Dear Spotify Support, I recently saw an advertisement on Instagram from the official Spotify account, which offered a 4-month Premium plan for ₹119. Based on this advertisement, I proceeded with the...
Spotify Star
1428 Views
2 replies
1 likes
