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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152591 Views

69 replies

10 likes

Premium for Family
  • 152591 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98557 Views

89 replies

4 likes

  • 98557 Views
  • 89 replies
  • 4 likes

Superuser Contribution Premium mini

None of the below information is required. However, the more you provide them easier it will be for us to try and help. Plan Premium mini 10 days Country Indonesia Device iPhone 13 Operating System (iOS 18.3.2) My Question or Issue My premium mini 10...

Visitor

None of the below information is required. However, the more you provide them easier it will be for us to try and help. Plan  Premium mini 10 days Country Indonesia Device iPhone 13 ...

Dessi

Moderator

1446 Views

1 replies

0 likes

  • 1446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to cancel subscription

Hey guys,I am unable to access my account but I have a subscription with it.How can I cancel my subscription without being able to access my account?

Visitor

Hey guys, I am unable to access my account but I have a subscription with it. How can I cancel my subscription without being able to access my account?

Dessi

Moderator

1264 Views

7 replies

0 likes

  • 1264 Views
  • 7 replies
  • 0 likes

Benim bilgim dışında sizin programınız tarafından para çekimi gercekleştirilmiş

ait vakıf bank kartından Spotify tarafından abonelik para çıkışı yapılmıştır. Bunu sonlandırmanizi istiyorum.

Casual Listener

<Snip - Moderator Edit> ait vakıf bank kartından Spotify tarafından abonelik para çıkışı yapılmıştır. Bunu sonlandırmanizi istiyorum.

Jose_M

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

I forgot to cancel my premium can i get my money back

I got charged for €11.99 but i don’t t use Spotify and there is no reason for me to have premium anymore i would like my money back

Visitor

I got charged for €11.99 but i don’t t use Spotify and there is no reason for me to have premium anymore i would like my money back

Jose_M

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Se cancelo solo mi suscripción

Apenas el día [removed by Mod], cangie una promoción de 1 mes gratis, donde el día [removed by Mod], me lo cancelaron sin más

Newbie

Apenas el día [removed by Mod], cangie una promoción de 1 mes gratis, donde el día [removed by Mod], me lo cancelaron sin más  

Jose_M

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

¿Porque tengo 3 cobros de la cuenta?

Hoy cambie la tarjeta para realizar el pago, tengo el pago de los $199 y otros dos de $20, a qué se debe ¿?

Visitor

Hoy cambie la tarjeta para realizar el pago, tengo el pago de los $199 y otros dos de $20, a qué se debe ¿?

osornios

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Subscription

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehello, I have been using the free version but have registered and paid for Premium. However ...

Visitor

Plan  Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

osornios

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify premium ended when it wasn’t supposed to

I signed up for a 2 month free trial of premium a week ago and it was working okay this morning but then it abruptly stopped, switched my song, and put me on the free Spotify plan.

Visitor

I signed up for a 2 month free trial of premium a week ago and it was working okay this morning but then it abruptly stopped, switched my song, and put me on the free Spotify plan.

31danoca7ohkx6ujxo3d

Visitor

1128 Views

3 replies

0 likes

  • 1128 Views
  • 3 replies
  • 0 likes

Cobro de de la suscripción sin tener la tarjeta ingresada

[removed by Mod], la aplicación me hizo el cobro mensual de mi suscripción, me pareció raro que me haya salido la notificación de que renové mi plan cuando yo en ningún momento había ingresado mi tarjeta bancaria a la aplicación. Me parece indignante...

Visitor

[removed by Mod], la aplicación me hizo el cobro mensual de mi suscripción, me pareció raro que me haya salido la notificación de que renové mi plan cuando yo en ningún momento había ingresado mi tar...

Billy-J

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Assinatura duo bugada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAssinei O duo e todas as músicas curtidas dele vai pra minha pasta de músicas curtidas

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Assinei...

Billy-J

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Just received a 3-months code for premium but it downs work

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Switched to duo but still charged for premium individual and no refund

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium and it went to my old account instead of my new one

Plan Premium CountryUSADeviceiphone XROperating SystemiOS 18.3 My Question or Issueso I paid for premium my payment went thru but it went to my old account not my new one please help me fix it

Visitor

Plan  Premium  Country USA Device iphone XR Operating System iOS 18.3   My Question or Issue so I paid for premium my payment went thru but it went to my old account not my n...

Novy

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry, you are not eligible for that plan. Here are some other ways to get Premium.

I got verified and all, got the verification but when I go to change my subscription it says i’m ineligible and sends me the message above..Plan Premium to student CountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(i...

Visitor

I got verified and all, got the verification but when I go to change my subscription it says i’m ineligible and sends me the message above.. Plan  Premium to student  Country USA &nbsp...

Novy

Moderator

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift card

Has anyone in UK used the Asda gift card? It’s £72, but I can not find out if this is for 6 months or 12 months subscription? thanks

Newbie

Has anyone in UK used the Asda gift card?  It’s £72, but I can not find out if this is for 6 months or 12 months subscription?  thanks       

Novy

Moderator

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Student plan not working

PlanPremium DeviceOnePlus 8T My Question or Issue I've had the student plan for a while but now it has suddenly switched to the classic premium individual which I don't want nor can afford. I tried getting the student plan again my verifying myself b...

Visitor

Plan Premium   Device OnePlus 8T    My Question or Issue   I've had the student plan for a while but now it has suddenly switched to the classic premium individual which I...

Jose_M

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I already paid for premium but I'm being charged again three days later

The receipt of my payment is already reflected on my Spotify account and on the bank I used. However, I am being asked to pay again with the same amount. What can I do to not be charged again?

Casual Listener

The receipt of my payment is already reflected on my Spotify account and on the bank I used. However, I am being asked to pay again with the same amount. What can I do to not be charged again?

WaboyMans

Visitor

2156 Views

5 replies

0 likes

  • 2156 Views
  • 5 replies
  • 0 likes

Superuser Contribution اريد اشتراك 6اشهر

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscription

PlanFamily subscription CountryIndiaDevice(Redmi, vivo, iphone, iQOO)Operating System(Android & ios) My Question or IssueWe friends including me were five and we qre working together in same office but different residential area, Can we use family su...

Visitor

Plan Family subscription  Country India Device (Redmi, vivo, iphone, iQOO) Operating System (Android & ios)   My Question or Issue We friends including me were five and we qre...

AlejaR

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes