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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128488 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56437 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231135 Views
144 replies
13 likes
PlanFree/PremiumCountryPAKISTANDeviceiPhone 15 pro maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYesterday I purchased spotify premium plan (individual 1 year). I made the payment using the Easypaisa option on checkou...
Plan Free/Premium Country PAKISTAN Device iPhone 15 pro max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Yesterday I purchased spotify premium p...
Spotify Star
690 Views
3 replies
0 likes
I'm trying to change my account information. I moved from Finland to Italy. I have a premium membership but I changed my bank to an Italian bank and it can't pay the subscription. Spotify service doesn't allow me to change the payment card because th...
I'm trying to change my account information. I moved from Finland to Italy. I have a premium membership but I changed my bank to an Italian bank and it can't pay the subscription. Spotify service doe...
Casual Listener
249 Views
4 replies
0 likes
Hi I’ve been paying for premium family on my account and just changed for individual, but I wasn’t aware of my plan and just seeing now has been a charging, that was a mistake, can I please have my money back or a discount or something, it’s only me ...
Hi I’ve been paying for premium family on my account and just changed for individual, but I wasn’t aware of my plan and just seeing now has been a charging, that was a mistake, can I please have my m...
Spotify Star
150 Views
1 replies
0 likes
I used the wrong account when upgrading to Premium Duo. Can I change which account my payment/upgrade was used for?PlanPremium DuoCountryUSADeviceiPhone 13
I used the wrong account when upgrading to Premium Duo. Can I change which account my payment/upgrade was used for? Plan Premium Duo Country USA Device iPhone 13
Spotify Star
167 Views
1 replies
0 likes
I keep getting this error report: errorUnable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method.
I keep getting this error report: error Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method.
Spotify Star
223 Views
1 replies
0 likes
Set up duo at the weekend oaid immediately £16.99. Today I see that they have taken my regular payment of £11.99 as well. How do I get my £11.99 back?
Set up duo at the weekend oaid immediately £16.99. Today I see that they have taken my regular payment of £11.99 as well. How do I get my £11.99 back?
Spotify Star
105 Views
1 replies
0 likes
i tried different cards, different device and the cards are open for online purchases but i cant buy it no matter what. i got spotify premium once before for the same account but now i cant buy it.
i tried different cards, different device and the cards are open for online purchases but i cant buy it no matter what. i got spotify premium once before for the same account but now i cant buy it.
Spotify Star
335 Views
1 replies
0 likes
Help me!I need my money back right now!i’m very hungry and sad
Help me! I need my money back right now! i’m very hungry and sad😭😔
Spotify Star
220 Views
1 replies
0 likes
I have over 2000 likes songs and as I pay the subscription, it's not just a matter of setting up a new account.I have no longer access to 2 of my email accounts. I've been blocked from using them. What happened was that I hadn't noticed I just switch...
I have over 2000 likes songs and as I pay the subscription, it's not just a matter of setting up a new account.I have no longer access to 2 of my email accounts. I've been blocked from using th...
Spotify Star
612 Views
1 replies
1 likes
PlanPremium/FamilyCountryTurkey My Question or IssueHello, recently we subscribed to family premium plan. But my wife ordered it with the wrong card. So I just want to get the refund and re-pay it with the card I want (to get some cashback). How to d...
Plan Premium/Family Country Turkey My Question or Issue Hello, recently we subscribed to family premium plan. But my wife ordered it with the wrong card. So I just want to get the refund...
Spotify Star
458 Views
1 replies
0 likes
Acaba de pasar el tiempo de mi suscripción y como no tenía fondos en la tarjeta no se ejecutó el pago. Necesito saber cómo puedo pagar sin la necesidad de volver a ingresar los datos de la tarjeta.
Acaba de pasar el tiempo de mi suscripción y como no tenía fondos en la tarjeta no se ejecutó el pago. Necesito saber cómo puedo pagar sin la necesidad de volver a ingresar los datos de la tarjeta.
Moderator
435 Views
1 replies
0 likes
MY SON (12 YEARS OLD) HAS ASKED FOR PREMIUM SPOTIFY FOR XMAS, IS THEIR A STUDENT RATE FOR KIDS OR JUST COLLEGE STUDENTS? CAN I GET A GIFT CARD?
MY SON (12 YEARS OLD) HAS ASKED FOR PREMIUM SPOTIFY FOR XMAS, IS THEIR A STUDENT RATE FOR KIDS OR JUST COLLEGE STUDENTS? CAN I GET A GIFT CARD?
Moderator
989 Views
3 replies
0 likes
I used to live in USA so i’ve been paying my premium subscription with the USA prices but now i am living in Peru so i want to pay in PEN with the Peruvian plans that spotify offers , do i have ti create a new account or can i with mine? PlanPremiumC...
I used to live in USA so i’ve been paying my premium subscription with the USA prices but now i am living in Peru so i want to pay in PEN with the Peruvian plans that spotify offers , do i have ti cr...
Spotify Star
2282 Views
1 replies
1 likes
I am a student and that is what I registered as but Spotify never sent me an email to register again as a student and then it began charging me for Individual Premium
I am a student and that is what I registered as but Spotify never sent me an email to register again as a student and then it began charging me for Individual Premium
Moderator
324 Views
3 replies
1 likes
I had annual plan that's expired now and I want to renew to annual plan. Where all I can find is monthly plans.
I had annual plan that's expired now and I want to renew to annual plan. Where all I can find is monthly plans.
Spotify Star
472 Views
1 replies
1 likes
Hi! I am trying to cancel a Spotify account (that I was unaware I had), but I am having trouble because I no longer have access to the email it is connected to (I even asked to be let back in temporarily, but it is a school email that was deleted fro...
Hi! I am trying to cancel a Spotify account (that I was unaware I had), but I am having trouble because I no longer have access to the email it is connected to (I even asked to be let back in tempora...
Spotify Star
461 Views
1 replies
0 likes
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...
Spotify Star
2212 Views
1 replies
1 likes
Hello all, Not sure where else to put this but my sister and I (two different accounts) both got an email from “Spotify” saying that our “Subscription Payment Failed”. I knew it was off because it went to the wrong email account. I clicked on their l...
Hello all, Not sure where else to put this but my sister and I (two different accounts) both got an email from “Spotify” saying that our “Subscription Payment Failed”. I knew it was off because it we...
Spotify Star
3583 Views
1 replies
0 likes
I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?
I had the individual plan with hulu, and my credit card expired and I went in and put in a new credit card and hulu is no longer attached to my account. Can you fix this error?&n...
Newbie
360 Views
3 replies
0 likes
I updated payment method and paid balance, but I still can’t open the app.
I updated payment method and paid balance, but I still can’t open the app.
Spotify Star
149 Views
1 replies
1 likes
