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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
It took money from my card but I can’t use premium
I had renewed from sheerid 2 months before my student plan expired, but this month my plan was over and when I looked at my card history, I saw that money was withdrawn from another plan. I want a refund of the overcharged money. Student premium plan...
Hello, Myself and my two teenagers, each have our own FREE account. I would like to setup and pay for a Premium Duo account while I remain on my existing FREE account. Is this possible? That is, can I be a plan manager for a Premium Duo account, invi...
PlanFree/PremiumCountryUkraineDevice(PC, Galaxy S20FE)Operating System(Android, Windows 11) My Question or IssueHow do i get my money back for subscription (i wanted to test free permium and after cancel it and if buy the student one, but forgot and ...
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium account there is no option to download individual song e...
Plan - DuoCountry - IndiaDevice - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individual account) for music. But this year I figured I’ll get the Duo plan to share it with my brother. My curre...
I DO NOT HAVE A SPOTIFY ACCOUNT.... I am being CHARGED TWICE A MONTH for a spotify that I DO NOT HAVE...There isn't a number to call for help. I had to create an account just to get help from chat and I still haven't gotten help... THIS IS FRAUD........
PlanFree/PremiumCountryGermany DeviceiPhone 12Operating SystemiOS 16 My Question or IssueSo I got a Redeem code from Microsoft Rewards and it just won't work it always says ''sorry, you are not eligible for this subscription'' if I type the code in i...
PlanPremiumDuoCountryUSADevice Operating System My Question or IssueMy partner and I have had our own individual Premium accounts for many years and now that we live in at the same US address we want to switch to Duo. Is it possible to do so without ...
Gerät IPhone 13 ProIOS 16,1Premium-KontoProblem ist: Habe ein neues Handy, da ich zu lange im Ausland bin kann ich mich nicht mehr anmelden über die App?
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated on my bank account).
Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.PlanGratis/PremiumLand Apparaat(iPhone 8, Samsung Galaxy 9, Macbook Pro eind 2016)Besturingssysteem(iOS 10, ...
My bank account is being charged for premium but im not a premium user, so i cant cancel a payment as its only able to be done through you, i cant change my subscription because i dont have one and now im down money for a service im not getting.
PlanPremiumCountry us Device samsung My Question or Issue I was charged for the duo plan after I had changed it back to premuim several times and want my money back for this extra they're charging me since i dont want nor need there duo plan
My Question or Issue:I have the Spotify app on my iPhone 8, and I have a Premium Duo account. My account works on my computer just fine but when I try to listen on my phone a screen pops up that says “Your last Premium payment didn’t work … Downgrade...
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activated the trial. The payment method I used was SOFORT. Everythin...
Country: Israel My Question or Issue:I had a student premium account, and I moved to my family account as a user(i am not the paying member)I didn't cancel my premium account before I joined the family account, and now I can't cancel itWill I still b...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBro,i was charged for the individual plan after the 3 month free trial that started back in a...
PlanPremiumThe Netherlands DeviceSAmsung galaxy S7 edge My Question or Issue Ive got spotify premium from november 2017. I pay my monthly bill, but since today it says i only got Spotify free. I checked my bankaccount and my montly contribution has b...
PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...
