Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124376 Views
- 81 replies
- 10 likes
- 124376 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14866 Views
- 27 replies
- 2 likes
- 14866 Views
- 27 replies
- 2 likes
Billing
I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a premium customer but haven't been on the app for mo...
- I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a ...
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- Spotify Star
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify giftcard not being accepted
Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code.
- Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot b...
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- Moderator
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Spotify not registering my purchase for Premium promotion
PlanFree/PremiumCountryUnited StatesDeviceMacBook Air Early 2015, SafariOperating SystemmacOS 12.7 My Question or IssueSpotify charged me an $0.01 authorization to my card, then gave me an error saying the payment method failed, and then did not give...
- Plan Free/Premium Country United States Device MacBook Air Early 2015, Safari Operating System macOS 12.7 My Question or Issue Spotify charged me an $0.01 authorization to my card, t...
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
renew premium subscription
Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and everWindows 10 all up to date.
- Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and ever Window...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
I just got what I am pretty sure is the code from Microsoft rewards, I went to spotify's redemption
PlanFree/PremiumCountry DeviceSamsung s21FEOperating SystemAndroid 14 My Question or Issue
- Plan Free/Premium Country Device Samsung s21FE Operating System Android 14 My Question or Issue
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Duo member
PlanPremiumCountryAustralia DeviceGalaxy A53Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started a premium plan that my wife and I shared. Then I found Duo. Instead of making her the member, I left her with the manag...
- Plan Premium Country Australia Device Galaxy A53 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started a premium plan tha...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Error con el pago
PlanFree/PremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola buenas, quiero pagar Spotify (La oferta de 3 meses premium) y me salta error al ...
- Plan Free/Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hol...
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- Casual Listener
- 607 Views
- 7 replies
- 0 likes
- 607 Views
- 7 replies
- 0 likes
Superuser Contribution Problems with the plan of my account
PlanFree/PremiumCountryPerúDeviceSamsung A15Operating SystemAndroid My Question or IssueI have a gift on Spotiify about changing my plan for Premium without paying for 3 months and I already buy it but my account is still on a Free plan. Tha bank als...
- Plan Free/Premium Country Perú Device Samsung A15 Operating System Android My Question or Issue I have a gift on Spotiify about changing my plan for Premium without paying for 3 mont...
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- Moderator
- 486 Views
- 7 replies
- 0 likes
- 486 Views
- 7 replies
- 0 likes
Superuser Contribution tengo este cobro en mi tarjeta de crédito "Spotify P1******** Stockholm SE" por US$ 8.70
Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú My Question or Issue Que quieren cobrarme... Solicito reembolso
- Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú My Question or Issue Que quieren cobrarme.....
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- Visitor
- 11998 Views
- 11 replies
- 0 likes
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OtherSubscription
- 11998 Views
- 11 replies
- 0 likes
Superuser Contribution Family plan issue. 12 months
Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
- Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?
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- Casual Listener
- 887 Views
- 4 replies
- 0 likes
- 887 Views
- 4 replies
- 0 likes
My payment was charged 3 months and I have been debited and the subscription is not active
PlanPremiumCountrynigeria My Question or Issue
- Plan Premium Country nigeria My Question or Issue
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
não dei certo com o Spotify quero o reembolso
não dei certo quero o reembolso
- não dei certo quero o reembolso
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- Spotify Star
- 284 Views
- 3 replies
- 0 likes
- 284 Views
- 3 replies
- 0 likes
Cant make a payment after updating payment information
PlanPremiumCountryUnited Arab Emirates Device(iPhone 12, Macbook Pro)Operating System(iOS 10) My Question or IssueI missed my payment because my card got cancelled - the app switched me back to a free version of spotify. After updateing my card infor...
- Plan Premium Country United Arab Emirates Device (iPhone 12, Macbook Pro) Operating System (iOS 10) My Question or Issue I missed my payment because my card got c...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
3 months free premium is a scam
Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been put back on the free plan. Valid card, valid email, n...
- Since it's been shown to me every single day on every single social media platform, I signed up for the 3 months free premium. It lasted a week. I've open my Spotify today and I see that I've been pu...
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- Visitor
- 1050 Views
- 3 replies
- 0 likes
- 1050 Views
- 3 replies
- 0 likes
2 personal account to convert to family and not loosing the money?
PlanMoving from Premium to familyCountryNLDeviceN.A.Operating SystemN.A. My Question or IssueI have my 2 kids with both their personal account. Now I like to have one as well and my wife too. So I want to change to family account.The situation:My kid...
- Plan Moving from Premium to family Country NL Device N.A. Operating System N.A. My Question or Issue I have my 2 kids with both their personal account. Now I like to have one...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for Spotify mini, payment was completed but didn't recieve subscription
None of the below information is required. However, the more you provide the easier it will be SubscriptionSpotify miniCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...
- None of the below information is required. However, the more you provide the easier it will be Subscription Spotify mini Country India Device (iPhone 8, Samsung Galaxy 9, Macbook ...
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- Moderator
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution why cant i get a 3 months free primuim
please help me
- please help me
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- Moderator
- 552 Views
- 4 replies
- 0 likes
- 552 Views
- 4 replies
- 0 likes
Discount for Trainees
PlanPremiumCountryGermany DeviceXiaomi mi 10T Operating SystemAndroid My Question or IssueYou are currently offering a discount only for students, but trainees would also be happy if they could get Spotify a little cheaper. Of course, trainees alread...
- Plan Premium Country Germany Device Xiaomi mi 10T Operating System Android My Question or Issue You are currently offering a discount only for students, but train...
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- Spotify Star
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Superuser Contribution Retrieving personalized play list when switching plans
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe just went from Family Plan to Duo. I am the Plan Manager and my wife is the plan member. W...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We just...
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- Casual Listener
- 212 Views
- 2 replies
- 0 likes
- 212 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution changing billing date
I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want to be billed. This is a pretty insane way of setti...
- I've read on here that changing the billing date is done by cancelling your subscription, waiting for the account to change to a free account and then restarting your subscription on the day you want...
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- Newbie
- 12858 Views
- 9 replies
- 0 likes
- 12858 Views
- 9 replies
- 0 likes