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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 18594 Views
  • 27 replies
  • 4 likes
  • 18594 Views
  • 27 replies
  • 4 likes

Superuser Contribution Re: Premium Duo but still getting ads

Yes, it says the person that I added to my duo subscription has been successfully added, as my account page reflects it. Despite this, they are subject to advertisements. This is quite a nuisance and should not happen, requesting a fix asap.

  • Visitor
  • Yes, it says the person that I added to my duo subscription has been successfully added, as my account page reflects it. Despite this, they are subject to advertisements. This is quite a nuisance and...
  • OscarDC
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can i not use my key from Media Expert on my account?

I take a free key from shop Media Expert and i can't use it. I don't know why.. I look this information: Something went wrong. Please try again or go to our support.

  • Visitor
  • I take a free key from shop Media Expert and i can't use it. I don't know why.. I look this information: Something went wrong. Please try again or go to our support.
  • skibidi4
  • Visitor
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Duo Premium with Sonos

My husband and I have a spotify duo premium account. When I am listening to my spotify playlist (from my account) in my car and he starts listening to a playlist from his spotify account on our Sonos system, it cuts out for one of. It will not let us...

  • Visitor
  • My husband and I have a spotify duo premium account. When I am listening to my spotify playlist (from my account) in my car and he starts listening to a playlist from his spotify account on our Sonos...
  • Vasil
  • Moderator
  • 959 Views
  • 3 replies
  • 1 likes
  • 959 Views
  • 3 replies
  • 1 likes

Solved!! account for disabled people

You have account for student but you don’t have account for disabled people.

  • Casual Listener
  • You have account for student but you don’t have account for disabled people.
  • TD66
  • Newbie
  • 1514 Views
  • 4 replies
  • 1 likes
  • 1514 Views
  • 4 replies
  • 1 likes

Issue with payment methods

PlanPremiumCountryPakistanDeviceNokia 1.4 (2021)Operating SystemAndroid 11 My Question or IssueHello,My issue is that I wanted to shift from Premium Individual to Premium Student, but none of my payment methods are working for some reason. There's no...

  • Newbie
  • Plan Premium Country Pakistan Device Nokia 1.4 (2021) Operating System Android 11   My Question or Issue Hello, My issue is that I wanted to shift from Premium Individual to Premium S...
  • Maxim
  • Spotify Star
  • 896 Views
  • 2 replies
  • 0 likes
  • 896 Views
  • 2 replies
  • 0 likes

I love my spotify,but i have retired and am on a pension,im getting it hard to meet monthly subscrip

PlanFree/PremiumCountry Is there a plan for retirees like student plan,anything at all would help. Regards Rory Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue,I'm ...

  • Newbie
  • Plan Free/Premium Country Is there a plan for retirees like student plan,anything at all would help.  Regards Rory     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ...
  • osornios
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Premium individual

I just repaid my premium individual subscription, and now it won’t let me listen to podcasts unless I’m connected to Wi-Fi. I’ve never had this problem before until recently. Every time I attempt to listen to a podcast or just simple music, It keeps ...

  • Regular
  • I just repaid my premium individual subscription, and now it won’t let me listen to podcasts unless I’m connected to Wi-Fi. I’ve never had this problem before until recently. Every time I attempt to ...
  • Bittencourt
  • Spotify Star
  • 1494 Views
  • 10 replies
  • 0 likes
  • 1494 Views
  • 10 replies
  • 0 likes

I need help, I’m being billed twice per month.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Change from Deezer Subscription

Hello,I'm currently a Deezer Premium subscriber on the annual plan - until September 2025. Yesterday I got to know Spotify on a Tesla drive lasting several hours and I'm just thrilled.I'd like to switch immediately, but of course I don't want to lose...

  • Visitor
  • Hello, I'm currently a Deezer Premium subscriber on the annual plan - until September 2025. Yesterday I got to know Spotify on a Tesla drive lasting several hours and I'm just thrilled. I'd like to...
  • Maxim
  • Spotify Star
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Solved!! Partner formerly on Family plan can’t join Duo

PlanDuoCountryUKDeviceiPhone 13 Pro MaxOperating SystemLatest iOS My Question or IssueMy partner was a part of a family plan with myself and my brother. He left and I went back to an Individual plan and my partner to Free. We now wanted to do a Duo t...

  • Casual Listener
  • Plan Duo Country UK Device iPhone 13 Pro Max Operating System Latest iOS   My Question or Issue My partner was a part of a family plan with myself and my brother. He left and I went ba...
  • supercj
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Superuser Contribution i want to pay for spotify premium with asiacell but i cant

im in iraq and recently spotify added in another payment method which is to pay with asiacell, but i dont have the option to do that

  • Visitor
  • im in iraq and recently spotify added in another payment method which is to pay with asiacell, but i dont have the option to do that
  • Maria
  • Moderator
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Previous account needs to be deleted so I can hop onto a family member's

I previously signed on for a free account. Didn't want to stay with spotify so i cancelled. My son has now sent me an invite to join the duo membership, however, my old email address comes up so I can't sign on for duo. I want to deactivate my old ac...

  • Visitor
  • I previously signed on for a free account. Didn't want to stay with spotify so i cancelled. My son has now sent me an invite to join the duo membership, however, my old email address comes up so I ...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

How to access Hulu account from Spotify+Hulu combo WITHOUT Disney+?

I have the individual plan that came with Hulu and now I'm forced to create a disney+ account. How do I bypass this? I tried managing services but it says it will start charging me again and need a Disney+ account. I refuse to have a Disney account a...

  • Visitor
  • I have the individual plan that came with Hulu and now I'm forced to create a disney+ account. How do I bypass this? I tried managing services but it says it will start charging me again and need a D...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

what plan is better a family of 3, is it a cheaper plan?

I would like to sign up for a subscription but we are only 3 people in the family, I will never use 6 licenses. Do you have a better packed?

  • Casual Listener
  • I would like to sign up for a subscription but we are only 3 people in the family, I will never use 6 licenses. Do you have a better packed?
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Does Spotify accept crypto.com visa cards (CAD $)

Trying to subscribe to spotify premium using a crypto.com visa card. It works on literally everything else (netflix, in person transactions, etc.) and considering crypto.com says that payments to Spotify through the crypto.com visa get reimbursed, I ...

  • Visitor
  • Trying to subscribe to spotify premium using a crypto.com visa card. It works on literally everything else (netflix, in person transactions, etc.) and considering crypto.com says that payments to Spo...
  • Maxim
  • Spotify Star
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Individual Premium doesn't work on second phone even when it is not being used elsewhere

PlanPremium IndividualCountryUnited StatesDeviceSamsung Galaxy A13 5GOperating SystemAndroid My Question or IssueSometimes play things on daughter's phone with my account, but it behaves like a free account and will only play random songs or a playli...

  • Newbie
  • Plan Premium Individual Country United States Device Samsung Galaxy A13 5G Operating System Android   My Question or Issue Sometimes play things on daughter's phone with my account, bu...
  • MihailY
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

I can't connect the card to the free 3-month trial

When I want to connect my card ( I payed with it before for my premium plans ) to my mothers free trial ( the account is brand new ) it says that that the free trial was activated in the past even though it wasn't. Please answer. Sorry if my writing ...

  • Visitor
  • When I want to connect my card ( I payed with it before for my premium plans ) to my mothers free trial ( the account is brand new ) it says that that the free trial was activated in the past even th...
  • user-removed
  • Not applicable
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes