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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152200 Views

69 replies

10 likes

Premium for Family
  • 152200 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98200 Views

89 replies

4 likes

  • 98200 Views
  • 89 replies
  • 4 likes

Switching from Premium Family to Premium Duo

Hi, I currently have a Premium Family subscription, with just myself (as plan manager) and my partner. I want to switch to the Premium Duo subscription. Could some explain exactly the steps and what happens once I click the accept button to switch fr...

Newbie

Hi,   I currently have a Premium Family subscription, with just myself (as plan manager) and my partner. I want to switch to the Premium Duo subscription.    Could some explain exa...

AdamDamon

Community Legend

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

Duo Premium

None of the below information is required. However, the more you provide the easier it will My Question or Issueme and my mom have tried the spotify duo premium and we live together and we have the same address in but it is saying that we do not live...

Visitor

None of the below information is required. However, the more you provide the easier it will       My Question or Issue me and my mom have tried the spotify duo premium and we live...

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Switching from premium to duo

I am wanting to switch from premium to duo with my husband and just want to make sure I’m doing it right. I need to cancel premium first on one of ours and wait until the billing time is up before being allowed to switch right? And then for my accoun...

Newbie

I am wanting to switch from premium to duo with my husband and just want to make sure I’m doing it right.  I need to cancel premium first on one of ours and wait until the billing time is up be...

Willan1308

Visitor

4543 Views

3 replies

0 likes

  • 4543 Views
  • 3 replies
  • 0 likes

Superuser Contribution I’d like to change from premium to family plan

I’d like to change from premium to family plan but today I got charged for my usual payment, if I upgrade to family, will Spotify charge me the difference amount or will it charge me the full amount for family plan ?Plan/PremiumCountry Device(iPhone ...

Visitor

I’d like to change from premium to family plan but today I got charged for my usual payment, if I upgrade to family, will Spotify charge me the difference amount or will it charge me the full amount ...

Malag24

Visitor

8301 Views

4 replies

0 likes

  • 8301 Views
  • 4 replies
  • 0 likes

Superuser Contribution Payment

I paid for my subscription on March 5th my account is on pause 

Newbie

I paid for my subscription on March 5th my account is on pause 

osornios

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

I've paid my Spotify premium but it's asking for renewable, how to fix it?

I paid for my Spotify premium on 20th September, but it's asking for another payment again today, or else I lose my access to my premium plan. Is there a way I can fix it?

Visitor

I paid for my Spotify premium on 20th September, but it's asking for another payment again today, or else I lose my access to my premium plan. Is there a way I can fix it?

Rs0961

Visitor

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Audiobook skipped through dozens of chapters in seconds and then said listening time was over

Listening to an audiobook and when I clicked play on a chapter it scanned through and played all chapters in warp speed and used up all my audiobook time (e.g., like 10 hours of listening in <2 seconds). Is there a way to restore this? PlanPremiumCou...

Visitor

Listening to an audiobook and when I clicked play on a chapter it scanned through and played all chapters in warp speed and used up all my audiobook time (e.g., like 10 hours of listening in &lt...

Billy-J

Spotify Star

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Plan Premiun regalo

Soy de Peru, como le puedo regalar un plan Premiun a mi novia que vive en España, seria bueno si fuera con un codigo de regalo o algo asi, o alguna otra forma, ayuden.

Visitor

Soy de Peru, como le puedo regalar un plan Premiun a mi novia que vive en España, seria bueno si fuera con un codigo de regalo o algo asi, o alguna otra forma, ayuden.

Bittencourt

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Não estou conseguindo entrar em um plano família, toda vez que coloco o endereço dá erro

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

1514 Views

1 replies

0 likes

  • 1514 Views
  • 1 replies
  • 0 likes

Unable to change to prenium student

PlanFree Countrysingaporedevicesamsung s21 ultraOperating Systemandroid 14 My Question or Issuecurrently, just cancelled a free trial and now want to change to student plan but whenever i click join student prenium gives me 500 internal server error

Visitor

  Plan Free  Country singapore device samsung s21 ultra Operating System android 14   My Question or Issue currently, just cancelled a free trial and now want to change to s...

Billy-J

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

cant found plan 3/6/12 month family

cant found plan 3/6/12 month family in Egypt region this bug or removed it for ever?

Newbie

cant found plan 3/6/12 month family in Egypt region this bug or removed it for ever?

emresrn60bjk

Visitor

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas com **bleep**

Recebi um voucher para resgatar 3 meses de spotify premium e não consigo utilizar, aparece como código inválido mesmo a conta de resgate nunca tendo sido premium.

Casual Listener

Recebi um voucher para resgatar 3 meses de spotify premium e não consigo utilizar, aparece como código inválido mesmo a conta de resgate nunca tendo sido premium.

Yordan

Moderator

567 Views

4 replies

0 likes

  • 567 Views
  • 4 replies
  • 0 likes

Duo

PlanPremium DuoUSAI pay for premium duo but the other person on my account doesn't have premium. He still has many commercials. Can you fix this or do I need to cancel service? This has been nearly a year with this problem,

Visitor

Plan Premium Duo USA I pay for premium duo but the other person on my account doesn't have premium. He still has many commercials. Can you fix this or do I need to cancel service? This has been ne...

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

PlanFree/Premium (i have a code which i got by subscribing from some app subscription in which i got a Spotify premium code for 4months and it is a trustable app. i put the code through laptop as directly from iphine it wasnt letting me do soCountryI...

Visitor

Plan Free/Premium (i have a code which i got by subscribing from some app subscription in which i got a Spotify premium code for 4months and it is a trustable app. i put the code through laptop as d...

Novy

Moderator

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Why I'm getting publicity in my paid subscription?

Lately I've been getting some publicity before the song starts.I see no reason and advantage of paying a subscription if I have to hear annoying advertisers.

Visitor

Lately I've been getting some publicity before the song starts. I see no reason and advantage of paying a subscription if I have to hear annoying advertisers.

Jlak82

Casual Listener

329 Views

3 replies

0 likes

  • 329 Views
  • 3 replies
  • 0 likes

I previously had Spotify premium for a year now when i try to renew it shows monthly subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes