Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I am being billed for Spotify but I don't t have an active subscription

I am being billed for Spotify but I don't t have an active subscription

I have been billed for Spotify for over a year, but I haven't had an active subscription for over two years. I have no ongoing subscription in the Google Play or Apple Store, and my account does not have any plan associated or any billing history (it only shows two years of history).
How can I get Spotify to cease billing my cc?
Reply
1 Reply

Hey there,

 

Thanks for coming to the Community.

 

I recommend reaching out to Support so that they can locate the account and disable it, since it is using your payment method without your permission: https://www.spotify.com/about-us/contact/ 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts