voucher from mediaexpert

[cordio1]

Hello
I bought an item today at Media Expert and got a free top-up code for Spotify Premium for 3 months, I created an account and during activation on the website I get a message that the code is incorrect, what's the point?

[Novy]

Hey there @cordio1,

Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here.

We'd first recommend making sure you're typing the code correctly, keeping in mind it could be case-sensitive. 

If that doesn't do the trick, it might be a good call to reach out directly to Media Expert for further help with your code. 

If anything else comes up, the Community will be here.