I was charged when I did sign up for a premium plan

[#1]

I didn't sign up for a premium plan

[Susan_GP]

Hi there,

Thanks for reaching out to the Community!

First up, check if you're subscribed from a different account to the one you use. To do so, follow these specific steps. If you have another Premium account, you can cancel the subscription on it by following the steps here. 

You can also check with your family or close friends to see if one of them is using your payment details.

We recommend checking this article from our Support page where you'll find the steps to follow in these types of situations.

Let us know how that goes.