Charged twice

e5cfkqp17kkom4ksa9yl · ‎2025-05-23

Hello!

I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time.

Plan

Premium Family

Country

Latvia

Device

iPhone 15 PRO

Operating System

iOS

My Question or Issue

Can I, please, get my money refunded? As I was charged twice.

Thank You!

e5cfkqp17kkom4ksa9yl · ‎2025-05-23

Hello!

I have ben charged twice for my Spotify Premium Family plan. In these months this has happened for the first time.

Plan

Premium Family

Country

Latvia

Device

iPhone 15 PRO

Operating System

iOS

My Question or Issue

Can I, please, get my money refunded? As I was charged twice.

Thank You!

Jose_M · ‎2025-05-23

Hey @e5cfkqp17kkom4ksa9yl!

Thanks for reaching out, I'm sure we can figure out what happened here.

Were those payments made on the same date? I'd also suggest reading this Support article for me info.

Keep me posted

Jose_MSpotify Star

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Note: I'm not a Spotify employee.

VioletaGomez · ‎2025-10-17

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Charged twice

Charged twice

Charged twice

Re: Charged twice

Tengo otra suscripción con la misma tarjeta de crédito, mi correo fue hackeado