signed up for 0.99 CAD/month trial, but charged regular

[user-removed]

I've signed up for 0.99/CAD trial, but was charged regular subscription fee of 9.99.

Is there a way to fix this?

[jakinha1234]

I have a similar issue, where I was charged for the correct value the first month, but now under my account info, says i'll be charged for the regular price already, instead of 2 more months of .99

[user-removed]

Any help?

I just noticed today that my subscription (which I was charged $9.99 when I wasnt supposed to) won't provide me with the right services..

I still have ads popping up between songs and what not

Is there a way that I can actually talk to a representative?

[LizTunes]

This is probably because you've bought an offer like this before. If you've already "tested out Premium", you can't buy a special offer like this again. Hope this helps.

[Tobias72302]

If I bought the 9.99 for 3 months suscription am I able to cancel after those 3 months ?

[user-removed]

I came across that information, so I double checked my reciept/subscription section a few days ago. No receipts, history of transaction whatsoever...

Infact, when I look at my subscription, it says "You're currently Spotify Free. With Free, you'll hear ads, and you won't be able to listen offline, or play on-demand on mobile. Come back to Premium anytime you like."

[Jalando]

Happened to me too. Contacting Spotify 

[user-removed]

How do you contact spotify??!

The only option they give is to twit them, yet I dont even have a twitter account... 😞