visa wont work

[nguyenduyanh]

So I was getting my premium account ready but after typing in all the nessescary info, it keeps saying that an error occured

My card is from a local bank where i live

Thanks for helping or guides

[MaríaCamila]

Hey @nguyenduyanh, welcome to the Spotify Community!

Does your payment card meet these requirements? If so, try to make the payment using an incognito window.

If you're unable to do it, we’d recommend reaching out to your bank for more info.

Let us know how it goes.