Cannot change payment details

[Immrdavis]

I had fraud on my old card and got a new one and when I go to update the payment details, by clicking “update” or “change payment information” on the subscription module it just refreshes the page and doesn’t let me enter my new details.

[MBThackray]

I am having the same issue can you advise on what we need to do or i will be cancelling the full service.