Artists section of Library no longer works after following 1,000+ artists

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Re: ry no longer works after following 1,000+ artists

DonKrill
Composer

Danke Schon. 👍

Re: Artists section of Library no longer works after following 1,000+ artists

yagotanaka14
Visitor

same for me i would want to know how is the situation going with the problem

Re: Artists section of Library no longer works after following 1,000+ artists

Travelguy36
Music Fan

I have found topics dating back to at least 2013 which explain this as an issue.  7 years is a long time to wait for a fix.

 

When I follow an artist and close Spotify, the next time I open Spotify some artists appear under "Recommended artists".  No matter how many times I follow some of these artists, once I close Spotify, they appear under "Recommended artists when I reopen Spotify.  The artists this happens with are random but, nonetheless, this is super obnoxious and tech support was not of much help.  I had tried all of the generic fixes like restarting my phone, checking for updates, shutting off and turning on my phone, uninstalling and reinstalling Spotify, etc.

 

The only "fix" Spotify tech support could offer was to tell me to create a new account and once I did so, they would transfer my liked songs to the new account but they could NOT transfer followed artists.  I follow more than 1200 artists and they told me I would have to refollow all of them + there was no guarantee this issue would be fixed on the new account.

 

Spotify, are you for real?  The onus is on YOU to create a fix to this bug.  The onus is not on the user, especially a paying one, to do all the work (and refollow artists), especially when it is not even certain the problem will be fixed.  You have a bug and the users need to do all that work (and refollow)?  Do you realize how time-consuming it is to find and follow 1200+ artists?  Shameful. Seriously considering not only leaving spotify but posting to as many people as I can, with the above reasoning, why it should be avoided as customer "care" is seriously lacking especially when the customer, apparently, is expected to do any extra work in regard to the solution other than a few generic fixes like restarting and reinstalling and updating.

Re: Artists section of Library no longer works after following 1,000+ artists

Brocky13
Newbie

same issue and I’m on my 3rd Account. Get this fixed Spotify 

Re: Artists section of Library no longer works after following 1,000+ artists

MattSuda
Rock Star 24
Rock Star 24

This problem is now even worse with the new desktop app design showing my following count as "1,000" when it is around "2,300". Old desktop app design properly showed my following count. The web player has the wrong following count as well, but the web player is the only Spotify app that will show me all of my artists when I scroll through the artists section of my library. Weird since the new desktop app and web player share the same underlying infrastructure. This inconsistency for the artist following system and the artist section of Your Library across all Spotify platforms is terrible and I have no idea why nobody at Spotify can fix this issue that has been happening for 2 years now and I am not the only user with this issue. I even had this issue on the test account customer support had me use to test at one point and that account was following more than 2,000 artists too.

MattSudaRock Star 24
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Re: Artists section of Library no longer works after following 1,000+ artists

MattSuda
Rock Star 24
Rock Star 24

I came across a similar thread where someone couldn't see past 3,000 profile followers. This is different than the artist issue since followers list is only relating to user profiles. But it appears for the following / followers system there is a huge issue of it being limited.

 

https://community.spotify.com/t5/Desktop-Windows/I-can-t-see-New-followers/td-p/5170173

 

I don't have very many Spotify followers so I cannot test this out to see if I can replicate this behavior.

MattSudaRock Star 24
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Re: Artists section of Library no longer works after following 1,000+ artists

Boxster
Regular

The profile on the desktop app(or webapp) no longer shows the total number of artists with the new update(for both) and the following shows the same list that is limited to 1000 artists, but the open.spotify.com/collection/artists will show all of them, and that's fine for me, I would just like them to make it auto-sorted (or sortable) by "recently-added" to give it a bit more functionality since it doesn't help much when new artists are added to the list in a random place.

It's funny because I can remove and readd(refollow) these artists and they show up only until you restart the desktop app, then they disappear from both the 1000-list in the desktop app and the webapp-profile(following) lists.

It must have to do with the age at which they were added by me, but some of the oldest ones are still there, so that's strange. Apparently it has nothing to do with when I added them, there are some not showing up that I added recently.

Chelsea Cutler works for me but these won't for some reason:

 

Aerosmith,Airplanes,Amy Grant,Amy Winehouse,Angel Olsen,Annie Lennox,Aphex Twin,Arctic Monkeys,B.o.B.,Bastille,Bauhaus,Bebe Rexha,Beyonce,Big Thief,Billie Eilish,Billy Idol,Billy Joel,Bjork,Black Sabbath,Blu DeTiger,Blur,Boyz II Men,Bryan Ferry,Carlos Santana,Chaka Khan,Chase Atlantic,Cocteau Twins,Commodores,Crystal Castles,Culture Club,Daryll Hall & John Oates,Deborah's Child,Deftones,Depeche Mode,**bleep** Dale,**bleep** Dale and his Del-Tones,Die Antwoord ,DiVinyls,Dmitri Shostakovich,Doja Cat,Doja Cat,Dr. Dre,Dua Lipa,Echobelly,Eminem,Esperanza Spalding,Faith No More,FITZ,Flipturn,Foghat,Foreigner,Foster The People,Four Tops,Foxes,Franz Joseph Haydn,Frederic Chopin,Fugazi,Garbage,Gary Numan,Gene,George Harrison,Golden Idols,Graham Coxon,Hayley Williams,Hole,Huey Lewis & The News,Idina Menzel,Iggy Azalea,Inspiral Carpets,Iseeicy Hawkston,Jackson Browne,James Brown,Jamiroquai,Janelle Monae,Janis Ian,JARV IS...,Jet,Joey Welz,Johann Sebastian Bach,John Fogerty,Joni Mitchell,Kacey Musgraves,King Gizzard & The Lizard Wizard,King Princess,Kristin Hersh,Lenny Kravitz,Leonard Cohen,Liam Gallagher,LissA,Live,Lykke Li,Madonna,Marcy Playground,Massive Attack,Mazde,Melanie Martinez,Meredith Bull,MIKA,Miley Cyrus,Ministry,My Chemical Romance,Nat King Cole,Natalie Cole,Neil Young,Nirvana,Noel Gallagher,Noel Gallagher's High Flying Birds,Orchestral Manoeuvres In The Dark,Otis Redding,Ozzy Osbourne,Panic! At The Disco,Paolo Nutini,Paul Weller,Peter Bjorn and John,Peter Gabriel,Petit Biscuit,Pixies,Placebo,**bleep** for Pyros,Portishead,Prince,Rihanna,Ringo Starr,Ritchie Valens,RL Grime,SebastiAn,Shania Twain,Shawn Mendes,Sia,Sigur Ros,Simon And Garfunkel,Simple Minds,Skinny Puppy,Slowdive,Sonic Youth,Soundgarden,Space,Sparks,Steve Miller Band,Stevie Nicks,Stevie Ray Vaughan,Stevie Wonder,System Of A Down,SZA,Tame Impala,Tegan and Sara,Tessa Violet,The Black Crowes,The Bluetones,The Boo Radleys,The Cars,The Charlatans,The Church,The Cranberries,The Crystal Method,The Cure,The Front Bottoms,The London Suede,The Mighty Mighty Bosstones,The Notorious B.I.G,The Orb,The Pharcyde,The Police,The Specials,The The,The Who,They Might Be Giants,Throwing Muses,Toro y Moi,Trent Reznor and Atticus Ross,Velvet Revolver,Waxahatchee,Wham!,Willie Nelson,ZAYN

Here are the ones I could find so far in alphabetical order. What makes them different?

Re: Artists section of Library no longer works after following 1,000+ artists

Boxster
Regular

They deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include:

Jhene Aiko,Big Sean,Kelis,Usher,Busta Rhymes,Nelly
Childish Gambino,Kendrick Lamar,Flo Rida, Diana Ross, Bruno Mars, Jewel, Fugees, Pat Boone, Coolio, Sade, Jefferson Airplane, Def Leppard, LSD, BANKS, Rihanna, Justin Bieber, Travis Barker, Isaac Hayes, Lana del Rey, Pantera, Boy George, Chrissie Hynde, Kiss, Eve, Ric Ocasek, Roy Orbison, Blues Traveler, Counting Crows, Robin Thicke, John Mayer, Siouxsie and the Banshees, Little Richard, Little River Band, 50 Cent, Major Lazer, Mandy Moore, Billy Corgan, Sinead O'Connor, Neneh Cherry, Santo & Johnny, Daft Punk, Beastie Boys, Moby, Interpol, Silk City, Etta James

Most of these I am positive I had, and the evidence is that my count used to be over 1400 and now it's only 1376

And these aren't the same ones necessarily that won't show up on the desktop list, only some are.

Go to open.spotify.com/collection/artists, zoom out and count the rowsX9 and I'm sure it will be less, very upsetting!

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