Help Wizard

Step 1


Does not add the album to my library

Does not add the album to my library

When I click on "add to library" it adds the album to my library, but the album does not appear in my library, not in the application on my PC, not on the device, not even in the browser. Restarting the PC and application did not help.

2 Replies

Hi @Ex108

have you tried clearing the cache in the desktop app? Also try uninstalling, restarting your PC and then re-installing.

Have you tried adding the album in another app (e.g. web player) - does this work?

I hope this helps - let us know how you get on 🙂

I tried it everywhere, on different PCs, in the application and in the browser. I think if the error is on all devices, then the error is not from the user side.

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