Announcements

ISSUE with playlist radio - "This radio station cannot be started"

ISSUE with playlist radio - "This radio station cannot be started"

maguopop

Plan

Premium

Country

United Kingdom

Device

Windows 10 & iOS 13.3.1

 

My Question or Issue

I'm trying to start the playlist radio for one of my playlists, however i'm getting the error (on Windows 10): "This radio station cannot be started. Please try with something else".

I get a similar message when trying to start the playlist radio on my iPhone: "Sorry, something went wrong! Please try another station."

This is only happening to one playlist in my library, the rest work fine.

I've tried restarting both the windows app and iOS app but the issue is still present.

I've also tried using the web player to start the playlist radio, however this starts loading (spinner around play button) and nothing happens.

I've also tried making a new playlist and copying all the songs from the old playlist accross, and still can't start the playlist radio!

What is going on?!

 

Reply
1 Reply

OneByBoo

Hi @maguopop,

thanks for reaching out about this !

 

Before taking any further troubleshooting steps, i would like you to post a link to the playlist where the issue appears to happen on.

 

This way i can take a closer look before guiding your forward.

 

Thanks for your cooperation 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod