Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
258699 Views
133 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
167121 Views
87 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I would like to know why did spotify remove the money heist amapiano album.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I wo...
Spotify Legend
420 Views
1 replies
0 likes
My discover weekly, release radar, etc. are made for someone else. In other words, I believe the wrong user is attached to my lists. How can I get this fixed?
My discover weekly, release radar, etc. are made for someone else. In other words, I believe the wrong user is attached to my lists. How can I get this fixed?
320 Views
0 replies
0 likes
I can’t figure out how to mix up my music list. Get tired of songs being played in the same order.
I can’t figure out how to mix up my music list. Get tired of songs being played in the same order.
Spotify Legend
713 Views
2 replies
0 likes
The number of my playlists is large. Every time I like something, it grows. I need a way to organize these playlists. Like folders or smth. Anyone found a way to do it?
The number of my playlists is large. Every time I like something, it grows. I need a way to organize these playlists. Like folders or smth. Anyone found a way to do it?
Community Legend
572 Views
1 replies
0 likes
Hey! Could someone please tell me how Spotify sorts open playlists on the user's main page? What factor determines the place of the playlist in the list? Thank you!
Hey! 🙂 Could someone please tell me how Spotify sorts open playlists on the user's main page? What factor determines the place of the playlist in the list? Thank you!
Composer
443 Views
1 replies
0 likes
Hi, I recently made an account on an android phone. Everything works fine there, but if I want to find my playlist or profile on an IPhone i cant find anything. What should I do? Does it just need some time until the app displays everything? Thanks i...
Hi, I recently made an account on an android phone. Everything works fine there, but if I want to find my playlist or profile on an IPhone i cant find anything. What should I do? Does it jus...
Spotify Star
543 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceMac, Windows, iPhoneOperating SystemDoesn't matter My Question or IssueHi folks, is it possible to exclude audiobooks and any comparable content from my recommended music? For example when I listen to my weekly mix or s...
Plan Premium Country Germany Device Mac, Windows, iPhone Operating System Doesn't matter My Question or Issue Hi folks, is it possible to exclude audiobooks and any comparable conten...
Moderator
796 Views
2 replies
3 likes
PlanPremiumCountryCanadaDeviceAcer Swift Laptop / iPhone XSOperating SystemWindows 10 / iOS 14.1 My Question or IssueSpotify's On Repeat is a great feature, I use it nearly every day. However the past 2 weeks it has gotten it horribly wrong. I change...
Plan Premium Country Canada Device Acer Swift Laptop / iPhone XS Operating System Windows 10 / iOS 14.1 My Question or Issue Spotify's On Repeat is a great feature, I use it nearly e...
Spotify Legend
2402 Views
3 replies
1 likes
Hello, I have save this playlist for long time ago, but now I cant't play this playlist, all the songs is grey-ed out. Is this an issue or something?https://open.spotify.com/playlist/5F4fL35spX67ieqFf5fWQK?si=hoZ7Rpy_TDWHCbHKGC_CugThx in advance
Hello, I have save this playlist for long time ago, but now I cant't play this playlist, all the songs is grey-ed out. Is this an issue or something? https://open.spotify.com/playlist/5F4fL35spX67...
Community Legend
524 Views
3 replies
0 likes
How do I remove a shared playlist on my Spotify? These were playlists someone else created and shared with me. When I click on the three ellipses for these playlists I don’t have an option to delete them like I do for the ones I created.
How do I remove a shared playlist on my Spotify? These were playlists someone else created and shared with me. When I click on the three ellipses for these playlists I don’t have an option to delete ...
1051 Views
0 replies
0 likes
Hey! I have a suggestion for another feature. Most people like myself manage to make several playlists over time, where the same songs appear on multiple playlists. I’ve had an account on spotify since 2016, so I got a lot of playlists that I don’t r...
Hey! I have a suggestion for another feature. Most people like myself manage to make several playlists over time, where the same songs appear on multiple playlists. I’ve had an account on spot...
704 Views
0 replies
0 likes
They don't give us a full 30 minutes after watching several unskippable ads, and they give me way too many ads, and to me, it is awful.
They don't give us a full 30 minutes after watching several unskippable ads, and they give me way too many ads, and to me, it is awful.
335 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2xl/S20FEOperating SystemAllMy Question or IssueUp until a week or two ago, Spotify would create a playlist based on one song, and just keep playing music from that "genre" until I hit the stop button. Recently, I ...
Plan Premium Country Canada Device Pixel 2xl/S20FE Operating System All My Question or Issue Up until a week or two ago, Spotify would create a playlist based on one song, and just keep play...
Casual Listener
650 Views
2 replies
0 likes
PlanPremiumCountryIrelandDeviceiPhone 11 Pro, Surface Book 2, Dell Precision 5180Operating SystemMultiple. Windows 10 Pro. iOS 14 My Question or IssueHave been a premium member for years. In the past 24 hours, Spotify has stopped audio on all my devi...
Plan Premium Country Ireland Device iPhone 11 Pro, Surface Book 2, Dell Precision 5180 Operating System Multiple. Windows 10 Pro. iOS 14 My Question or Issue Have been a premium memb...
Spotify Legend
526 Views
1 replies
0 likes
Plan : PremiumCountry : FrancePlatform : Android (8 & 10), Linux Desktop client, iOS (13), Web Player My Question or IssueI have notice there are large discrepancies between the "Library > Albums" view and the list of albums present on the artist's p...
Plan : Premium Country : France Platform : Android (8 & 10), Linux Desktop client, iOS (13), Web Player My Question or Issue I have notice there are large discrepancies between t...
Music Fan
1186 Views
5 replies
0 likes
Recently, due to the birth of our first child, we've been using Spotify on Alexa to play white noise for him at night... However, within a few days, Spotify's algorithm determined that all I want to hear is white noise, ocean sounds, etc. This is ins...
Recently, due to the birth of our first child, we've been using Spotify on Alexa to play white noise for him at night... However, within a few days, Spotify's algorithm determined that all I wa...
581 Views
0 replies
2 likes
PlanPremiumCountryUKDeviceAll devices My Question or IssueEvery time I like an album (as in pressing the heart by the album name to save to my albums library) it adds the whole album's contents to the corresponding artist's playlist if I'm following ...
Plan Premium Country UK Device All devices My Question or Issue Every time I like an album (as in pressing the heart by the album name to save to my albums library) it adds the...
Spotify Legend
645 Views
3 replies
0 likes
PlanPremiumCountryUSADevice(iPhone XR, HP Stream Laptop)Operating System(iOS 14.1, Windows 8.) My Question or Issue I've noticed that the number of liked songs total is different than what shows when Spotify is in the middle of downloading new songs....
Plan Premium Country USA Device (iPhone XR, HP Stream Laptop) Operating System (iOS 14.1, Windows 8.) My Question or Issue I've noticed that the number of liked songs total i...
Spotify Star
462 Views
1 replies
0 likes
I think that the "heart" for liked songs is too close in the Android App to other buttons like play/pause, or the three dots for more options and it's too easy to unmark a song unintentionally. I think that would be better an isolated spot for the "d...
I think that the "heart" for liked songs is too close in the Android App to other buttons like play/pause, or the three dots for more options and it's too easy to unmark a song unintentionally. &nbs...
Spotify Star
479 Views
1 replies
0 likes
Hi, Was previously listening to full album OST from "its ok not to be ok" under podcast but it was removed. Possible to add in the full album OST to Spotify? Thanks
Hi, Was previously listening to full album OST from "its ok not to be ok" under podcast but it was removed. Possible to add in the full album OST to Spotify? Thanks
Spotify Star
443 Views
1 replies
0 likes
