If your Wrapped is not appearing, check out this thread.

[Dian]

Hey there,

We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons:

•  Wrapped is not accessible in all regions due to varying criteria.
•  Not all user accounts are eligible for the Wrapped experience. Check out the FAQ for more info on that.
•  Your mobile app is not updated to the latest version - it needs to be at least 8.7.86. Check out this article on how to update your app.
•  After January 13 spotify.com/wrapped will be redirecting you to your Top Songs of 2022 playlist instead 

If you think the reason for the lack of Wrapped on your end is a different one, post in this thread your brand/model and operating system together with the Spotify app version you've installed. That way we can start the investigations right away.

Thanks!

[gingras_qc]

I had the announcement for my 2022 wrapped list, but I didn't want to see it already so I clicked to ignore it. Now, it seems I can't have it.

Is there a way to have the retrospective and the playlist back?

Thank you.

[riventiriv]

My spotify wrapped stories are not loading at all. I can get to the hub and all but no stories. I even did the data stories search. send help please

[madelineanscombe]

Hi, my spotify wrapped isn't working at all. Will it load later or what?

[FelipFranco]

Hello everybody. My wrapped is not working. This has happened in previous years. I enter the application, but the stories do not appear. Only the most listened Playlist of the year. Would anyone know the reason?

[resolved]

[jjymsmind]

Plan

Premium/Solo Premium 

Country

Philippines 

Device

OPPO A16

Operating System

Android 11

My Question or Issue

• Is it still possible to see your Wrapped Story from 2021? I checked my Wrapped playlist from that year and I think the little circle on the cover is the story but when I click on it, it just shows an error. I really want to check it out and hope to get some answers. Thanks!

[sophiepalmtree]

My phone glitched as i was opening my wrapped, and so the slides disappeared. I was hoping there was some way to see them again?

[svangeyte]

Hello, I opened Spotify this morning and my 2022 Wrapped Story opened but then it froze and closed out and I can’t find a way to get back to the story. I found the playlist but no way to access the story again. Seems like if you don’t catch it the first time it pops up, it’s gone forever.

Is there a way to access this? 

[alexxthecatlady]

my Spotify wrapped wasn't working so I clicked out of it hoping to just re-open it and watch it. but now it's gone and I can't find it. I want to see my percentages and stuff but I can only see my playlist of songs that I've listened to.

[naviprolol]

Hi, I cant see my wrapped stories, but only able to listen the playlist

[Elr7]

Same problem, 

restarted device logged out, nothing is working

[Mr_Ghost]

you can go to www.spotify.com/wrapped to get your wrapped playlist 🙂

[romancmuller]

Hi Dian,

I'm on Samsung S8 / S8+, logging in through FB linked to my personal email.

For my Spotify Wrapped, I only get access to my top songs of 2022. No stats, no stories, nothing.

Any idea why?

This makes me real sad.

Thanks !

Roman

[khaelorite]

i’m having the same issue! i can see the playlist just fine, but when i tried to watch the slideshow it showed up completely

black, so i closed out of it, and now i can’t get back in at all. i’m glad to see i’m not alone in this, but i hope it gets fixed before we’re not allowed to watch it at all anymore!

[ssaraerikssonn]

it says you have to download the app when you click the link

[lillyy]

I opened spotify to see my spotify wrapped but the app froze, so I closed it and opened it and now I no longer can see the slideshow. I can only see top artists, there is nothing else and I was really looking forward to seeing more

[khaelorite]

we aren’t trying to get the playlist, we can find that just fine, it’s the story/slideshow we can’t access

[mrach]

Bruh having the same problem, the app froze and crashed, now all I can see is the wrapped playlist. And no slideshow or other stats 😞

[nschlorff]

I updated the app and it was there! 

Just go to your App Store, search Spotify and hit update. Once you open the app back up it should be there. 

[HayaoM]

Me too, except my app didn't crash, I just can't see the stories for some reason. I only wanna see the stories, not the playlists