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Lost playlist after resubscriving

Lost playlist after resubscriving

Lost all playlist
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3 Replies

Hi there!

 

Are you still logged into the same account as before resubscribing? 

 

Tip: You can also double check your inbox and check for "Spotify Receipts" this way you can locate the past receipts from Spotify and check if the email from the account that you are currently logged into is the same from the old receipts.

 

 

Thank you,  I'm going to check it out. 

Carolyn 

Awesome!

 

If you don't locate the account or the receipts to check the username,you can also reach out the Support team, this way they can check on the backstage your accoutn and continue helping you! 🙂

 

This is the direct link to send a message to the Support Team: https://support.spotify.com/us/contact-spotify-support/

 

 

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