Random music playing in my account

[brosephstalin]

Premium subscriber of 10 years and never had this issue. It has rendered your product completely UNUSABLE and is driving me INSANE. PLEASE HELP

No matter what playlist I play, private or public, it randomly keeps getting interrupted and random music that I have never listened to starts playing. It sometimes interrupts whatever I am playing within a few seconds and others times in a minute - completely random. 

I have forced logged out all devices from my account. I have reset my password. I have run clean installs on all devices (windows, iphone etc). NOTHING IS WORKING. 

WHAT IS GOING ON?!

[AdamDam]

Hi @brosephstalin,

Thanks for posting in the Spotify Community!

I recommend reinstalling the app by following these steps, as well as changing your password.

I also recommend reading this support article regarding measures you can take to protect your Spotify account.

Let me know if you have any other questions, and have a good day!

[brosephstalin]

As my post mentioned, I have already tried everything you suggested. None
of these options resolved the issue.

[AdamDam]

Hi @brosephstalin,

Thank you for your reply!

I recommend following all the steps provided in this support article to secure your account. You can skip the last part regarding getting in touch with Customer Support.

Let me know if you have any other questions, and have a good day!