Unplayable Songs

Reply

Unplayable Songs

Muxiclife
Newbie

 

Plan: Premium

Country: USA

Device: Samsung Galaxy 8

Operating System: -

 

My Question or Issue:

This problem just occured early this morning. I clicked on an artist I've been listening to a lot recently without any problems, and it says I don't have any playable songs. Weird. So I clicked on "Songs" where all of my music is downloaded and tried to listen that way, the songs was available and able to play. I also searched the artist in the search bar and was also able to listen to their music. The same problem with other artists. Actually it's more of a problem with lesser known artists, if that's important. I researched that the issue could be the artist music is no longer available in my country or that there are issues in the agreement between spotify and the artist, but that can't be the problem because I'm still able to listen to their music. I went to settings to show unplayable songs like the error told me but it didn't help with anything. I restarted my phone and nothing changed. I also deleted the app and downloaded it again, no change. Please help! It's not really a big issue, but the app is less convenient now and takes longer to navigate which is annoying.

 

 

[Problem solved! Just needed to update the app. Silly me]

 

1 Reply

Petya
Community Legend

Hey @Muxiclife,

 

Thanks for reaching ou to us! 

 

Happy to hear the issue was fixed after updating your app 🙂  

 

Just FYI: Whenever you experience anything out of the ordinary with Spotify, the easiest and fastest way to troubleshoot is to do a clean reinstall. This can help solve a number of issues. 

 

Lte us know if we can heelp with anything else. 

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS