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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304820 Views

97 replies

91 likes

  • 304820 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171594 Views

242 replies

44 likes

  • 171594 Views
  • 242 replies
  • 44 likes

Can't play Hindi Songs.

So I made a playlist with old Hindi songs. I have Spotify UK account. I shared the playlist with a friend in India. He can only play 4 songs out of 44. Why is this? Is there still content that isn't available to Indian audiences?

Casual Listener

So I made a playlist with old Hindi songs. I have Spotify UK account. I shared the playlist with a friend in India. He can only play 4 songs out of 44. Why is this?  Is there still content that...

OneByBoo

Roadie

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

How do I erase downloaded songs?

PlanFamily PremiumCountryColombiaDeviceSamsung J7Operating SystemAndroid My Question or IssueI have 3.3GB of someting (don´t know what) on my cell phone from Spotify, so I go and erase the data and cache and the storage clears out. However, whenever ...

Visitor

Plan Family Premium Country Colombia Device Samsung J7 Operating System Android   My Question or Issue I have 3.3GB of someting (don´t know what) on my cell phone from Spotify, so I go...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Why dont any Halsey songs show up when I add them to a playlist?

PlanFreeCountry USA Device(Samsung Galaxy J3V)My Question or IssueSo I make a playlist and add songs by Halsey, it says they are added, but I look at all the songs in the playlist and none of them are there. The album cover shows up on the playlist c...

Visitor

Plan Free Country  USA   Device (Samsung Galaxy J3V) My Question or Issue So I make a playlist and add songs by Halsey, it says they are added, but I look at all the songs in the pla...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
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Why can't I play Tupac's songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try to play tupac album All Eyes On Me most of the songs are gone. When I try to play ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

OneByBoo

Roadie

1296 Views

1 replies

0 likes

  • 1296 Views
  • 1 replies
  • 0 likes

[Android][Other] Accounts spamming playlists

So over the past few months my playlist has been spammed with hundreds of songs from an account that I have never heard of before. I had my playlist on collaborative so I could let my friends add songs to it when they pleased, however, this random ac...

Visitor

So over the past few months my playlist has been spammed with hundreds of songs from an account that I have never heard of before. I had my playlist on collaborative so I could let my friends add son...

AdamDamon

Spotify Star

858 Views

1 replies

6 likes

Android
Other
  • 858 Views
  • 1 replies
  • 6 likes

Solved!! Song disappeared from library, now not available

Premium Plan, ROI have this song that I added to my library and I was able to play a few days ago. But today when I loaded the Liked Songs playlist it simply disappeared, and now it shows up in the search results but it's greyed out and when I try to...

Regular

Premium Plan, RO I have this song that I added to my library and I was able to play a few days ago. But today when I loaded the Liked Songs playlist it simply disappeared, and now it shows up in the...

OneByBoo

Roadie

671 Views

5 replies

0 likes

  • 671 Views
  • 5 replies
  • 0 likes

Spotify playlist recommendations

Does anyone know what the new Spotify playlist with songs and podcasts catered for you is called? I saw an ad for it and can't find it Similar to the Daily drive but this is for home.

Visitor

Does anyone know what the new Spotify playlist with songs and podcasts catered for you is called? I saw an ad for it and can't find it 😞 Similar to the Daily drive but this is for home.

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Metadata

HelloI have the problem that some imported songs display the artist name and others don't, although it's equally present in the original credits for both (please see pictures).Can anyone help?Thank you very much!Andreas

Casual Listener

Hello I have the problem that some imported songs display the artist name and others don't, although it's equally present in the original credits for both (please see pictures). Can anyone help? T...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Can't controll the shuffle

My account starts playing a wierd playlist i never even listned to without me asking for it. I listen to some music and suddnley the app changes the playlist to that wierd one. It starts by itself whenever the app is open. I just can't listen to my m...

Visitor

My account starts playing a wierd  playlist i never even listned to without me asking for it. I listen to some music and suddnley the app changes the playlist to that wierd one. It starts by its...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Want play music after download

PlanPremiumCountrySamsung Galaxy Note 10+Operating SystemAndroid Version 10 My Question or IssueHello I downloaded some music from my flash drive to my spotify account. After the download the music does show on my account but when I am in my truck it...

Visitor

Plan Premium Country Samsung Galaxy Note 10+ Operating System Android Version 10   My Question or Issue Hello I downloaded some music from my flash drive to my spotify account. After the...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
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Spotify changing order of songs from alphabetical to chronological

PlanPremiumCountryUnited States DeviceiPhone XROperating SystemIOS 12 My Question or IssueHello so I was wondering if someone could help me out here, so I put my “liked songs” into alphabetical order and then about 5 seconds later Spotify randomizes ...

Visitor

Plan Premium Country United States  Device iPhone XR Operating System IOS 12   My Question or Issue Hello so I was wondering if someone could help me out here, so I put my “liked ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

My playlist is not playing the correct songs

PlanPremiumCountrYUSAIPHONE 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlaylist not playing the songs

Visitor

Plan Premium CountrY USA IPHONE 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Playlist not ...

304 Views

0 replies

1 likes

  • 304 Views
  • 0 replies
  • 1 likes

Superuser Contribution I can't use local files for specific songs

PlanFreeCountryBrazilOperating SystemWindows 10My Question or IssueI tried taking songs from a game's OST (.mp3 files) because they aren't in Spotify, however, every time i click to play them it doesn't and the following message appears: "Spotify can...

Visitor

Plan Free Country Brazil Operating System Windows 10 My Question or Issue I tried taking songs from a game's OST (.mp3 files) because they aren't in Spotify, however, every time i click to pla...

Ivan

Spotify Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Remove all songs from Liked Songs where the album is already in my "Library"

PlanPremiumCountryUSADeviceMacbook Pro 2013Operating SystemOSX 10.15.4 My Question or IssueDuring the change to having "Liked Songs" and "Saved albums" as separate lists, every song with a "liked" album was added to the "Liked Songs" playlist. I disl...

Visitor

Plan Premium Country USA Device Macbook Pro 2013 Operating System OSX 10.15.4   My Question or Issue During the change to having "Liked Songs" and "Saved albums" as separate lists, eve...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Unliked songs keep downloading

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Error with Alexa

PlanPremiumCountryDeutschlandDevice(iPhone 11Operating System(iOS 13.4 If I have listened to music through Sportify via Alexa, I cannot switch to another music. The same song always comes back no matter what I say. The announcement is repeated correc...

Visitor

Plan Premium Country Deutschland Device (iPhone 11 Operating System (iOS 13.4    If I have listened to music through Sportify via Alexa, I cannot switch to another music. The same ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Superuser Contribution [BUG] Error de traducción en la lista de 'Canciones que te gustan'

Español:Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cuando eso no es lo correcto, ya que el idioma del teléf...

Regular

Español: Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cua...

user-removed

Not applicable

1632 Views

3 replies

1 likes

bug
canciones
canciones que te gustan
liked songs
songs
tus me gusta
  • 1632 Views
  • 3 replies
  • 1 likes

Superuser Contribution Keeps starting from the beginning of my liked songs

PlanPremiumCountryCanadaDeviceiPhone XRMy Question or IssueI am playing music in my liked songs not on shuffle, and every 3 songs approximately, it switches and starts playing from the very top of my liked songs list - no prompting, and then it conti...

Visitor

  Plan Premium Country Canada Device iPhone XR My Question or Issue I am playing music in my liked songs not on shuffle, and every 3 songs approximately, it switches and starts playing f...

Elena

Moderator

955 Views

1 replies

1 likes

  • 955 Views
  • 1 replies
  • 1 likes

Superuser Contribution It's the year 2020. PLEASE allow local files to be added from mobiles.

Getting my local files from a laptop and making them playable on my phone is a time consuming puzzle as it is, considering the files only download about 15% of the times I try this. And then you're stuck having to use the same PC every single time, o...

Music Fan

Getting my local files from a laptop and making them playable on my phone is a time consuming puzzle as it is, considering the files only download about 15% of the times I try this. And then you're s...

Ivan

Spotify Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't delete an empty folder

Hi everybody, for years I have an empty folder in my playlists. I cant delete it. All I can do is to create new playlists in this folder. How can I get rid of this folder? I tried everything that come to my mind.Many thanks in advance. Greetings from...

Casual Listener

Hi everybody,   for years I have an empty folder in my playlists. I cant delete it. All I can do is to create new playlists in this folder. How can I get rid of this folder? I tried everything...

GoblinCreature

Casual Listener

19968 Views

14 replies

2 likes

  • 19968 Views
  • 14 replies
  • 2 likes