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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297901 Views

96 replies

88 likes

  • 297901 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

161720 Views

234 replies

44 likes

  • 161720 Views
  • 234 replies
  • 44 likes

Superuser Contribution Do reuploads replace tracks in libraries

I recently reuploaded 3 singles as a remastered 3 song ep, and all the play counts and saves linked, but I was wondering if I deleted the three older songs from my profile, would the new versions replace the old versions in my listener's libraries an...

Visitor

I recently reuploaded 3 singles as a remastered 3 song ep, and all the play counts and saves linked, but I was wondering if I deleted the three older songs from my profile, would the new versions rep...

Elena

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Discover Weekly

I'm listening to music with broader genres, different languages. If it is possible to have "discover weekly" based on genres, languages, etc.: For example, I often listen to classical music like Chopin, Bach while working. But on a road trip, I prefe...

Visitor

I'm listening to music with broader genres, different languages. If it is possible to have "discover weekly" based on genres, languages, etc.:   For example, I often listen to classical music ...

Emilia_8

Community Legend

875 Views

1 replies

0 likes

Discover Weekly
distinguished
genre
language
  • 875 Views
  • 1 replies
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Superuser Contribution All my playlists are missing

Spotify Premium in the UK.Macbook Pro 2019iOS 10.15.3 After a few months away, I logged on to find all my playlists have disappeared. I have verified that I have not accidentally deleted them. I do not believe I have 2 accounts. I have tried logging ...

Regular

Spotify Premium in the UK. Macbook Pro 2019 iOS 10.15.3   After a few months away, I logged on to find all my playlists have disappeared. I have verified that I have not accidentally deleted...

ocrumbs

Regular

571 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Question about Community playlists

PlanFree/PremiumCountryAustriaDeviceWindows PC, HTC Desire 19+ Operating SystemWindows 10, Android 9 My Question or IssueI want to create playlists for a new hypothetical Burnout game and created a playlist for every country in Europe and Asia and th...

Visitor

Plan Free/Premium Country Austria Device Windows PC, HTC Desire 19+  Operating System Windows 10, Android 9    My Question or Issue I want to create playlists for a new ...

Bethany_Dawn

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are all of the features???

PlanPREMIUMCountryUSADevicePCOperating SystemWINDOWS 10 My Question or IssueYesterday my desktop client of spotify was updated, which basically removed every single possible feature. I am unable to sort my playlists by date added/artist/title, can't ...

Music Fan

Plan PREMIUM Country USA Device PC Operating System WINDOWS 10   My Question or Issue Yesterday my desktop client of spotify was updated, which basically removed every single possible ...

AeroZ

Composer

1249 Views

9 replies

1 likes

  • 1249 Views
  • 9 replies
  • 1 likes

i cant play songs, that are visible in the seach

PlanPremium Operating System Windows 10 My Question or Issue Hallo! I found something my kids want to listen, there is a playlist, but i cant start the playback? can yomeone help me or test it? it says the playlist is empty in app, but in browser i c...

Visitor

  Plan Premium   Operating System  Windows 10   My Question or Issue   Hallo! I found something my kids want to listen, there is a playlist, but i cant start the pla...

AdamDamon

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Save to library?

What does it really mean for me to save songs to my library, vs just adding them to a playlist? Thanks!

Newbie

What does it really mean for me to save songs to my library, vs just adding them to a playlist? Thanks!

AdamDamon

Spotify Star

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

How do you make an artist based playlist? All I had to do was select similar artists = mix.

All I had to do was make a playlist (on my phone) where I could select artists I wanted to hear from or who would give similar vibes. And its in my library titled ' Your _____ Mix'. I don't know how to do it again. Option seems to have disappeared.

Casual Listener

All I had to do was make a playlist (on my phone) where I could select artists I wanted to hear from or who would give similar vibes. And its in my library titled ' Your _____ Mix'. I don't know how ...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

What happened to the Friend's Top 50 list?

I remember there being a Friend's Top 50 list under browse then charts but it disappeared when they posted the Top Christmas songs list and I figured maybe it would come back after Christmas. I haven't seen it come back and I can't seem to find it on...

Newbie

I remember there being a Friend's Top 50 list under browse then charts but it disappeared when they posted the Top Christmas songs list and I figured maybe it would come back after Christmas.  I...

Naaniil

Newbie

1696 Views

2 replies

15 likes

Browse
charts
Friend's
Top 50
  • 1696 Views
  • 2 replies
  • 15 likes

Spotify linked to DJ controller

Hello, Starting on July, Spotify will be not linked anymore to the DJ application.https://www.theverge.com/2020/3/24/21192473/spotify-revoking-support-developer-api-third-party-dj-apps-algoriddim-djayhttps://www.musicradar.com/news/spotify-will-soon-...

Visitor

Hello,   Starting on July, Spotify will be not linked anymore to the DJ application. https://www.theverge.com/2020/3/24/21192473/spotify-revoking-support-developer-api-third-party-dj-apps-alg...

vdoswe

Visitor

3710 Views

1 replies

5 likes

  • 3710 Views
  • 1 replies
  • 5 likes

The replay one song button won't work on xbox.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMusic will play just fine but when I go to play a game I can't replay one song over and over ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Music w...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Cannot delete songs from library downloaded from computer

PlanPremiumCountryUKDeviceHuawei P30 / HP LaptopOperating SystemAndroid / Windows My Question or IssueI had manually downloaded some songs on to my spotify as the songs weren't available to download online however the album recently appeared online s...

Regular

Plan Premium Country UK Device Huawei P30 / HP Laptop Operating System Android / Windows   My Question or Issue I had manually downloaded some songs on to my spotify as the songs weren...

385 Views

0 replies

0 likes

  • 385 Views
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Superuser Contribution Songs not playing when shuffling playlist

PlanPremiumMy Question or IssueI have recently added some songs to a playlist. No matter how much I shuffle the playlist or how many songs I skip, the songs will not appear in the queue. The songs do appear in the playlist and will play when the play...

Casual Listener

Plan Premium My Question or Issue I have recently added some songs to a playlist. No matter how much I shuffle the playlist or how many songs I skip, the songs will not appear in the queue. The so...

GeorgeJensen

Casual Listener

388 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Is the Everyday Favorites playlist gone?

Spotify used to have a playlist called Everyday Favorites which I'm pretty sure I followed - it seems to be gone now. Did Spotify discontinue the playlist or did it maybe get renamed?

Regular

Spotify used to have a playlist called Everyday Favorites which I'm pretty sure I followed - it seems to be gone now. Did Spotify discontinue the playlist or did it maybe get renamed?

Musiclover357

Casual Listener

1461 Views

10 replies

1 likes

  • 1461 Views
  • 10 replies
  • 1 likes

Superuser Contribution Playlist picture and name

Hello,today i made a new spotify account. I got the family premium, but when i made my playlists i couldn’t edit it on my desktop. On my old account i can edit it. I can not find the solution. I would like to change my playlist pictures. thanks alot,...

Casual Listener

Hello, today i made a new spotify account. I got the family premium, but when i made my playlists i couldn’t edit it on my desktop. On my old account i can edit it. I can not find the solution. I wo...

Petya

Community Legend

1247 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Problems updating playlist cover art for app on MAC

PlanPremiumCountryU.SDeviceMacBook Pro late 2016) My Question or IssueIf I switch profiles I can update the playlist cover art on one account, however, when logging out and switching to another account I cannot update any cover art. The only differen...

Casual Listener

Plan Premium Country U.S Device MacBook Pro late 2016)     My Question or Issue If I switch profiles I can update the playlist cover art on one account, however, when logging out a...

Katerina

Spotify Legend

998 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

On repeat/repeat rewind playlist

I’ve noticed that my repeat and rewind playlists have mostly music, artists and songs that’s I’ve never played and wouldn’t ever listen too. Similar thing happened to my 2019 most played songs. A lot of songs in there I’ve maybe listened to once or n...

Casual Listener

I’ve noticed that my repeat and rewind playlists have mostly music, artists and songs that’s I’ve never played and wouldn’t ever listen too. Similar thing happened to my 2019 most played songs. A lot...

Emilia_8

Community Legend

2936 Views

3 replies

0 likes

  • 2936 Views
  • 3 replies
  • 0 likes

Solved!! Are playlists I created part of the library?

Hello guys, spotify has gone through some updates.I would like to take some questions with you.remember that before creating the topic I researched and found nothing specific- If I create playlists and add songs without saving them, will I be subject...

Casual Listener

Hello guys, spotify has gone through some updates. I would like to take some questions with you. remember that before creating the topic I researched and found nothing specific - If I create playl...

AdamDamon

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved albums have been jumbled

I have updated the Spotify app, however this new update seems to jumble up my saved albums. When I sort it by artists, it used to arrange the albums alphabetically by artist and then by album title. Now it arranges the albums alphabetically by artist...

Newbie

I have updated the Spotify app, however this new update seems to jumble up my saved albums. When I sort it by artists, it used to arrange the albums alphabetically by artist and then by album title. ...

Ivan

Spotify Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
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Superuser Contribution Songs end abruptly

Black Crown Initiate - Slaves We Cannot Forgive. Album has two tracks that go silent before the track runs out: 1. For Red Cloud (silent at 4:13; track is 6:48 in length)3. Again (silent at 4:43; track is 5:39 in length) Please fix the tracks so that...

Visitor

Black Crown Initiate - Slaves We Cannot Forgive.  Album has two tracks that go silent before the track runs out:   1.  For Red Cloud (silent at 4:13; track is 6:48 in length) 3. &n...

Ivan

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes