Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124375 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
573576 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
309446 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225245 Views
96 replies
9 likes
PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueMy 547 liked songs suddenly disappeared from PC client and instead I get Your liked songs will appear here message. However, they are present in web player and on my pho...
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue My 547 liked songs suddenly disappeared from PC client and instead I get Your liked s...
Regular
4572 Views
10 replies
32 likes
I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?
I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?
Community Legend
777 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSony Xperia L2Operating SystemAndroid My Question or Issuesince the liked songs capacity was expanded I've been unable to play songs through the liked songs tab whether that's through shuffle or selecting a specific song. I ...
Plan Premium Country UK Device Sony Xperia L2 Operating System Android My Question or Issue since the liked songs capacity was expanded I've been unable to play songs through...
361 Views
0 replies
3 likes
PlanPremiumCountryEngland DeviceSamsung S8Operating SystemAndroid My Question or IssueMy android app keeps crashing when navigating to the podcasts tab in my library. This issue has persisted for about a week,my app is updated to the newest version.
Plan Premium Country England Device Samsung S8 Operating System Android My Question or Issue My android app keeps crashing when navigating to the podcasts tab in my libra...
Spotify Legend
514 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung 10, DesktopOperating SystemAndroid Windows 10 My Question or IssueI can no longer add songs to any of my playlist. I have uninstalled and reinstalled the app without any luck. I find a song, click the 3 dots and whe...
Plan Premium Country USA Device Samsung 10, Desktop Operating System Android Windows 10 My Question or Issue I can no longer add songs to any of my playlist. I have uninstalled and r...
Spotify Legend
1026 Views
1 replies
0 likes
I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
Spotify Legend
495 Views
1 replies
0 likes
I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. I've tried logging on and off but all the playlists...
I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. ...
Music Fan
1119 Views
6 replies
0 likes
PremiumRussia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.
Premium Russia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.
Visitor
783 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify deleted my favourite songs playlist. I tried it to recover rhe playlist but thats not...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Composer
973 Views
1 replies
0 likes
(On the Spotify App for iPhone)When I go through my library and go to artist's pages, I'm brought to a screen that only displays the songs I've liked from an artist. (I know there's an extra step to view the full library, but I can't find any way in ...
(On the Spotify App for iPhone) When I go through my library and go to artist's pages, I'm brought to a screen that only displays the songs I've liked from an artist. (I know there's an extra step t...
Community Legend
1347 Views
1 replies
0 likes
PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueEvery time when I want to listen my liked music - I see "Your liked songs will appear here" and button "go to browse", but it's only problem on PC - on my Iphone I can li...
Plan Premium Country Ukraine Device PC Operating System Windows 10 My Question or Issue Every time when I want to listen my liked music - I see "Your liked songs will appear ...
Casual Listener
869 Views
2 replies
0 likes
Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.
Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.
Visitor
1716 Views
4 replies
0 likes
Plan: FamilyDevices: Desktop + Android My Question or Issue: I've tried looking this up, but I can't find anything about it. Spotify's own playlists are bugging for me. I like to listen to them according to their custom order, from first to last song...
Plan: Family Devices: Desktop + Android My Question or Issue: I've tried looking this up, but I can't find anything about it. Spotify's own playlists are bugging for ...
Casual Listener
648 Views
2 replies
0 likes
I have just installed spotify on my new computer. When I logged on, all my favourite albums have gone. They're still on my phone.Is there a way to restore them to my computer?
I have just installed spotify on my new computer. When I logged on, all my favourite albums have gone. They're still on my phone. Is there a way to restore them to my computer?
Spotify Star
1461 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 6s My Question or Issue I installed the most recent update on Spotify the other day and I looked today and my liked folder and all 1300 songs are gone. I liked one and it says when I go to the artist that I...
Plan Premium Country United States Device iPhone 6s My Question or Issue I installed the most recent update on Spotify the other day and I looked today and my liked fol...
Composer
520 Views
1 replies
0 likes
I put some local files onto a playlist using my computer. However, when I open up my iPhone to play them, they won’t show up. I have tried everything from connecting my phone to computer, downloading the playlists, and trying to sync my devices. My c...
I put some local files onto a playlist using my computer. However, when I open up my iPhone to play them, they won’t show up. I have tried everything from connecting my phone to compute...
Spotify Legend
1055 Views
1 replies
0 likes
PlanFreeCountryUkraineDevice(PC)Operating System(Windows 10) My Question or IssueAfter I installed the client and activated it from Ukraine, I lost absolutely all my listened and favorite tracks. All sections are empty, except the recommended albums....
Plan Free Country Ukraine Device (PC) Operating System (Windows 10) My Question or Issue After I installed the client and activated it from Ukraine, I lost absolutely all my listened...
Spotify Legend
456 Views
1 replies
0 likes
Здравствуйте! Просьба добавить уведомления для смартфонов,этой функции не хватает,когда подписан на множество исполнителей!
Здравствуйте! Просьба добавить уведомления для смартфонов,этой функции не хватает,когда подписан на множество исполнителей!
Casual Listener
868 Views
2 replies
2 likes
I have about 1900 songs downloaded and plenty of storage space available on my phone. However, when I try to save more music, it gives me that "Epic collection" message and won't let me download any more music. Isn't the download limit supposed to be...
I have about 1900 songs downloaded and plenty of storage space available on my phone. However, when I try to save more music, it gives me that "Epic collection" message and won't let me download any ...
Music Fan
877 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
948 Views
1 replies
1 likes
