Android app crashes when clicking on podcasts

[10ktan]

Plan

Premium

Country

England 

Device

Samsung S8

Operating System

Android 

My Question or Issue

My android app keeps crashing when navigating to the podcasts tab in my library.  This issue has persisted for about a week,my app is updated to the newest version.

[Ivan]

Hey there @10ktan, 

Thanks for reaching out - we’re here to help!
 

You can start off by running a clean reinstall of Spotify on the affected device. This will make sure any corrupted files from the previous installation will get removed if any have left after getting the latest app version. Check out this help page on how to perform the clean reinstall. 

In case the clean reinstall doesn't do the trick for you, send us a video recording showing the crash you've been experiencing. Just attach the video to your next response to us by using the Insert Video option in the post editor. 

Let us know how you get on! We'll be here in case you need any further help with this.